“Rob Shepherd has been extremely supportive and knowledgeable throughout our 6+ month home buying journey.”
Rob Shepherd has been extremely supportive and knowledgeable throughout our 6+ month home buying journey. Our journey has involved multiple homes, preapprovals, pricing scenarios, etc. and Rob has been willing to help us throughout all of them regardless of the day or time and often with little to no notice. We greatly appreciate Rob and the efforts of our entire Team at Rate.
“Rob Shepherd held my hand throughout the process and and did a Wonderful job, timely, attentive always to my texts .”
I have purchased 7 houses in my many years but this one was the best experience . Rob Shepherd held my hand throughout the process and and did a Wonderful job, timely, attentive always to my texts . He made the overall process painless. He is your man whatever state you are in, in my case I am in Mississippi and Rob is in Maryland, didn't matter . He got it done!!!
“Rob is always thorough and professional. We have used him for two loans now and each time he and his staff promptly respond to all emails”
Rob is always thorough and professional. We have used him for two loans now and each time he and his staff promptly respond to all emails, make clear what they need from us to close the loan, and are upfront about all fees and pricing. We always go to Rob first when seeking a loan.
“Rob and the Rate team were amazing throughout the entire process! They were always quick and helpful to answer any questions we had.”
Rob and the Rate team were amazing throughout the entire process! They were always quick and helpful to answer any questions we had. I could not have asked for a better experience for buying our first home. I will be going straight to Rob when we are ready to move again!
“Rob Shepherd was truly “shepherding this family”. Will surely pass his name on to others”
Timely, always available to answer questions, friendly you didn’t feel like “they couldn’t be bothered” Rob Shepherd was truly “shepherding this family”. Will surely pass his name on to others
“Professionalism | Extraordinary Knowledge | Team Collaboration. Justin, Madison, and Rob, never made me feel as I was in a "workflow" pipeline or being "handed-off."”
Professionalism | Extraordinary Knowledge | Team Collaboration. Justin, Madison, and Rob, never made me feel as I was in a "workflow" pipeline or being "handed-off." AND, they afforded their time to read my verbose emails and thoughtfully address my questions.
“Your expertise and support have not only made the journey more manageable, but they have also turned it into a rewarding and worthwhile experience.”
Being a first-time homebuyer can be incredibly challenging, as it often comes with a steep learning curve. Navigating the maze of unfamiliar terminology—such as mortgage rates, escrow, and closing costs—can be overwhelming. Additionally, comprehending the various terms and conditions of contracts and agreements can feel cumbersome and daunting. I truly appreciate your professional service in guiding me through this complex process. Your expertise and support have not only made the journey more manageable, but they have also turned it into a rewarding and worthwhile experience. Thank you for being a reliable resource during this significant milestone in my life.
“The refinance experience was easy and straight forward. Everyone I worked with was nice and offered as much information at possible.”
The refinance experience was easy and straight forward. Everyone I worked with was nice and offered as much information at possible. It really helped make the process move smoothly. This was my second refinance with with Rob Shepard and his group.
“Rob and Guaranteed Rate have been amazing from beginning to end. They made it a smooth process while explaining everything step by step.”
Rob and Guaranteed Rate have been amazing from beginning to end. They made it a smooth process while explaining everything step by step.
“Second time buying a house with Rob’s help and he has come through for us yet again.”
Second time buying a house with Rob’s help and he has come through for us yet again.
“Rob and his team were phenomenal at helping us get our loan through in a timely manner”
Rob and his team were phenomenal at helping us get our loan through in a timely manner
“Excellent service and communication. Seamless efficient process.”
Excellent service and communication. Seamless efficient process.
“Very Convenient and Extremely Professional Service.”
Very Convenient and Extremely Professional Service.
“Rob is the best! Thanks Rob”
Rob is the best! Thanks Rob
Response from Owner
Sally, it was a true pleasure working together again. I'm grateful for your trust in me!!
“Rob and his team were awesome and did a great job!”
Rob and his team were awesome and did a great job!
“Rob Shepherd was great!!”
Rob Shepherd was great!!
“Felt very personalized!!”
Felt very personalized!!
“Rob Shepherd”
Rob Shepherd
No written review