“Best experience in 40+ years and 8 different homes/mortgages. Proactive strategy reduced costs and monthly payments, made process timely and smooth.”
Best experience in 40+ years and 8 different homes/mortgages. Proactive strategy reduced costs and monthly payments, made process timely and smooth. I will go back to Andrew and team for all my future mortgage needs!
Response from Owner
Tom - Thank you for working through the refi process with us so quickly. Glad we were able to secure you such a low rate using our new VA loan product. Please let us know if there's anything we can do to help you, a friend, or a family member!
“Very professional, attentive to my needs, and empathetic. I trust Andrew 110% due to his knowledge, experience, and customer care skills — can't ask for more.”
Andrew is an OUTSTANDING loan officer. Very professional, attentive to my needs, and empathetic. I trust Andrew 110% due to his knowledge, experience, and customer care skills — can't ask for more. This is my third time working with Andrew and me and my family consider him as part of my "inner circle." Highly recommend Andrew Siddon as THE go-to mortgage professional.
Response from Owner
Thank you so much for the amazing feedback! It’s an honor to have worked with you and your family three times. I truly appreciate your trust, and I’m always here to help whenever you need me. Looking forward to continuing to work together in the future!
“What makes Andrew and the team OUTSTANDING is the level of attention and just amazing customer service they provide. It's very clear to me that they love their profession.”
I have worked with Andrew on several refinance and even an initial mortgage application. I cannot say enough good things about the superlative job Andrew and his office (Christie Genova) do. They have greatly simplified the sometimes daunting process of refinancing, they always provide sanguine advice about options, and they are easily the best refinance and initial mortgage company in the area.
Andrew on the initial phone call will discuss feasibility. Once determined, he asks for a small amount of information in the form of a loan application (which is essentially a credit check), then he discusses things like "debt-to-income ratio". I am a scientist, so the rules of refinancing and mortgages, and accounting are arcane to me. Next he will discuss with you the details of your new mortgage, and even though they may not exactly turn out the way they are described in this conversation, he clarifies and explains what could change, what could go wrong, etc. Generally though, they do turn out almost or 98% accurate in the end. After agreeing, one files a formal application. Then you meet his assistant Christie, who seems to be another wealth of information like Andrew. More though, she collects, and manages all the extra documentation needed during a refinance. A great team!
What makes Andrew and the team OUTSTANDING is the level of attention and just amazing customer service they provide. It's very clear to me that they love their profession, and their attention to detail in their polite, timely, and incredibly helpful responses set them apart. Customer service is something that frankly - many businesses lack or don't clearly understand here in Northern VA. So when you find a team led by Andrew like this - it is simply amazing and such a relief to work with kind, caring expertise.
At the end of all it, they schedule a closing with you. The closers COME TO YOUR HOUSE. It could not be easier. After 30 minutes, and about 80 signatures, you are done. And if Andrew and his team work their magic (like they almost always do for solid credit risks) you will be saving money - lots of money monthly.
Andrew and his team are simply the best. Don't waste your time with Quicken, or Rocket. They are competent organizations, but there is no personalized touch, and customer service is monolithic and bothersome. Outstanding value, customer-service, and knowledge make Andrew and his company top-notch in Northern VA.
Response from Owner
Thank you so much for the thoughtful and detailed review! I’m truly grateful for your kind words and am thrilled to hear that we were able to make the refinancing process easier and more straightforward for you. We take great pride in providing personalized service, and it’s wonderful to know that it made a difference in your experience. It was a pleasure working with you, and I’m always here if you need assistance again in the future!
“We’ve done a few purchases and refinances in our time and this has been hands down the smoothest one! We are so thankful he made our lives easy and helped us save money!”
Our experience with Andrew was seamless! With interest rates so low at the moment, many lenders are completely swamped and overworked and sometimes even unresponsive right now. But not Andrew! We contacted him based on a referral from a friend. He immediately contacted me, walked us through the process of the loan application and instantly gave us a quote for a refinance after receiving our application. I e-mailed him with some questions and within minutes he was on the phone calling us to give us answers. The entire process was quick and we even had our settlement date moved up. We’ve done a few purchases and refinances in our time and this has been hands down the smoothest one! We are so thankful he made our lives easy and helped us save money! It was a true pleasure working with Andrew and his team!
Response from Owner
Thank you so much for your kind words! I'm so glad I could make your refinance process smooth and efficient. It was a pleasure working with you, and I’m thrilled we were able to help you save money. If you ever need anything in the future, don’t hesitate to reach out!
“Andrew did a great job with our mortgage. He was able to get us a great rate and was promptly available throughout the entire settlement process.”
Andrew did a great job with our mortgage. He was able to get us a great rate and was promptly available throughout the entire settlement process. This is the second home we have secured with Andrew's help and plan to use him for any future financing needs as well.
Response from Owner
Always happy to help! Congratulations on your new home!!!
“Their professionalism and dedication made what could have been a stressful experience feel easy and well-managed. We highly recommend Andrew and his team!”
We had an excellent experience working with Andrew and his team during our home purchase. They were highly responsive, knowledgeable, and always took the time to explain every step clearly. From pre-approval to closing, the entire process was smooth and seamless, with no surprises along the way. Their professionalism and dedication made what could have been a stressful experience feel easy and well-managed. We highly recommend Andrew and his team!
Response from Owner
Thank you and congratulations on your new home! Looking forward to your first BBQ!!!
“From start to finish, they were professional, responsive, and made the entire process smooth and stress-free. They took the time to explain everything clearly.”
We had a great experience working with Andrew and Jane on our refinance. From start to finish, they were professional, responsive, and made the entire process smooth and stress-free. They took the time to explain everything clearly and were always available to answer our questions. Their attention to detail and commitment to getting us the best outcome really stood out. We truly appreciate their hard work and would highly recommend them to anyone looking to refinance or purchase a home.
Response from Owner
Thank you for Munzer. We really did time the rate lock! Please reach out anytime!!!
“Andrew and his team have been professional, responsive, and so knowledgeable... Andrew has found solutions where others would fall short and he’s made the impossible a reality.”
Andrew and his team have been professional, responsive, and so knowledgeable through multiple purchases and refinances. Andrew has found solutions where others would fall short and he’s made the seemingly impossible a reality. Five stars!
Response from Owner
Thank you Annie! Thrilled to have the trust of you and your family!
“Fantastic experience with Andrew and Roberto... He shrank my interest rate to save me monthly while minimizing my up front investment in closing costs.”
Fantastic experience with Andrew and Roberto, as well as the extended team. Andrew was able to work with me even while I was impacted by the government shutdown to find a home loan option that works for my family. He shrank my interest rate to save me monthly while minimizing my up front investment in closing costs. Throughout, the whole team was professional and helpful. Would absolutely work with them again
Response from Owner
Kelly - Thrilled to have helped you save money through a no cost refinance! When rates dip again...I'll reach out to discuss your options. :)
“I've been working with Andrew for last 15+ years. He and his team have consistently provided professional, organized, and well-coordinated service.”
I've been working with Andrew for last 15+ years for refinancing and recently financing our new home. He and his team have consistently provided professional, organized, and well-coordinated service. Not only did we secure a mortgage with favorable terms, but the entire process was seamless and efficient. I highly recommend Andrew and his team!
Response from Owner
Vish,
Thank you so much for your kind words! We truly appreciate your trust and loyalty over the past 15 years. It’s fantastic to hear that you found our service professional and efficient. We’re thrilled to have helped you secure a low interest rate for your new home. If you ever need assistance in the future, please don’t hesitate to reach out. Your recommendation means the world to us!
Andrew W. Siddon
“Not only did we secure a mortgage with favorable terms, but the entire process was seamless and efficient. I highly recommend Andrew and his team!”
Andrew has assisted my husband and me with financing and refinancing multiple properties over the past fifteen years. He and his team have consistently provided professional, organized, and well-coordinated service. Not only did we secure a mortgage with favorable terms, but the entire process was seamless and efficient. I highly recommend Andrew and his team!
Response from Owner
Thank you so much for your kind words! I truly appreciate you taking the time to share your experience. It’s been a pleasure assisting you and your husband with your financing needs over the years.
I’m glad to hear that you found our service professional and efficient. We strive to make the process as seamless as possible for our clients, and your feedback reinforces our commitment to excellence.
Thank you for your trust and recommendation. I look forward to working with you both again in the future!
Best regards,
Andrew W. Siddon
“Highly recommended if you’re buying a home. For me he made my first time buying a home a great experience with an out of this world low interest rate!”
Andrew worked hard to get my home closed, and on such a short notice. Highly recommended if you’re buying a home. For me he made my first time buying a home a great experience with an out of this world low interest rate! Deserves more than 5 stars!
Response from Owner
I really appreciate your thoughtful review! I'm so glad I could help make your first home purchase a great experience, and I’m thrilled you got such a great rate. It was a pleasure working with you, and I truly appreciate your kind words! Feel free to reach out anytime!
“Andrew and Margo were fantastic - bringing deep expertise ( ... ) Their responsiveness and highly professional service enabled a seamless loan experience.”
We had a wonderful experience with GMM when buying our first home last Summer/Fall. It was a tumultuous time for the market, interest rates were increasing, and the timeline for delivery of our new construction home was in flux. Andrew and Margo were fantastic - bringing deep expertise and level-headed sanity to a situation which could have gone completely awry. Andrew was plugged into all the right conversations to effectively time our rate lock. He is an excellent communicator - quick and to the point, yet willing to explain things as needed. Margo worked diligently to dot all the i’s and cross all the t’s throughout the process. Their responsiveness and highly professional service enabled a seamless loan experience. Plus, they’re just very nice people. And I say that never having met them in-person. I highly recommend.
Response from Owner
Thank you so much for your kind words! I'm glad I could help make your home-buying experience smoother, and I appreciate your comments. It was a pleasure working with you, and feel free to reach out anytime!
“I worked with him on both conventional and VA loans and we were able to close quickly and seamlessly. Overall, the experience was pleasant and I would work with him again!”
It was a pleasure working with Andrew for BOTH of my home loans. I HIGHLY recommend working with Andrew because not he possesses extensive home loans knowledge with over 20 years of experience but he was advising me on many questions that I had and questions I didn't even think of. I worked with him on both conventional and VA loans and we were able to close quickly and seamlessly on my loans. Overall, the experience was pleasant and I would work with him again in the future!
Response from Owner
Thank you so much for sharing your experience! It was a pleasure working with you on both of your home loans. I'm glad I could provide the guidance you needed, and I'm thrilled to hear the process was smooth for you. Feel free to reach out anytime if you need assistance in the future!
“Andrew and his team were a real pleasure to work with. The mortgage application process was super smooth... Wouldn’t hesitate to recommend.”
Andrew and his team were a real pleasure to work with. The mortgage application process was super smooth and he was quick to respond to any questions we had. So easy to work with and we’re grateful for his help navigating the process. Wouldn’t hesitate to recommend.
Response from Owner
I really appreciate your feedback! It was a pleasure working with you, and I'm glad I could help make the mortgage process smooth and easy. If you ever need assistance again, don't hesitate to reach out!
“Andrew and his team were terrific to work with. Very responsive to our needs, worked to get us the best rate possible and explained everything clearly.”
Andrew and his team were terrific to work with on the refinance of our home. Very responsive to our needs, worked to get us the best rate possible and explained everything clearly throughout the entire process. He and George Mason Mortgage made the refinance process an actual pleasure.
Response from Owner
Thank you for your kind comments! I'm so glad we could make your refinance process smooth and easy. It was a pleasure working with you, and I truly appreciate your trust in me and my team. Don't hesitate to reach out if you need anything in the future!
“Andrew was by far the most responsive and thorough in our conversations. He provided realistic and grounded perspectives based on experience... Very positive experience.”
We shopped several folks but Andrew was by far the most responsive and thorough in our conversations. He provided realistic and grounded perspectives based on experience which was appreciated. He and Christie took very good care of us throughout the whole process with quick replies to questions and clear explanations. Very positive experience.
Response from Owner
Thank you for the great feedback! I’m glad we could provide you with a positive experience and clear guidance throughout the process. If you ever need anything in the future, feel free to reach out!
“They were efficient, extremely responsive and attentive and made the mortgage process a breeze from application through closing. I cannot recommend them highly enough.”
Andrew and his Ops Coordinator Christie were the two most wonderful people to work with on not just one, but two mortgages. I would buy another house just to work with them again (jk, but if I had the money...). They were efficient, extremely responsive and attentive and made the mortgage process a breeze from application through closing. I cannot recommend them highly enough. They are the definition of excellent customer service and used all their industrial knowledge to make my life easier.
Response from Owner
Thank you so much for the amazing review! I'm thrilled to hear that we could make the mortgage process smooth and easy for you. It was a pleasure working with you on both mortgages, and I truly appreciate your kind words. Don't hesitate to reach out if you need anything in the future!
“Amazing to work with. I was a first-time home buyer, and he very patiently explained the entire process to me. I would recommend him to all of my friends.”
Amazing to work with. I worked with Andrew both for my original loan and my refinance. I was a first-time home buyer, and he very patiently explained the entire process to me and answered my questions, no matter how silly or inane. I would recommend him to all of my friends and look forward to working with him in the future.
Response from Owner
I really appreciate your kind feedback! It was a pleasure helping you with both your original loan and refinance. I'm glad I could guide you through the process, and I look forward to working with you again in the future! Feel free to reach out anytime.
“Andrew made the process very easy and efficient. He answered all of my questions and answered questions I didn't even know I should ask!”
Andrew made the process very easy and efficient. He answered all of my questions and answered questions I didn't even know I should ask!
Response from Owner
Franky - it was great working with you! Congratulations on your new home and please feel free to reach out anytime you have a question. We're here to help! :)
“Wonderful customer service. Andrew's team found creative ways to secure our loan and provided a quick turnaround time for closing.”
Wonderful customer service. Andrew’s team found creative ways to secure our loan and provided a quick turnaround time for closing. Certainty Home Lending will be our first call the next time we need financial assistance.
Response from Owner
Thank you so much for the kind words! It was a pleasure working with you, and I'm thrilled our team could deliver a creative solution and a smooth, speedy closing. We’re always here to help and would be honored to be your first call the next time you need anything. Thanks again for trusting Certainty Home Lending!
“Andrew went above and beyond for me and this was my second time working with him. Roberto was wonderful too. A very responsive team who truly did their best for me.”
Andrew went above and beyond for me and this was my second time working with him. Roberto was wonderful too. A very responsive team who truly did their best for me.
Response from Owner
That you Kim and congratulations on your new home! :)
“He and his team have consistently provided professional, organized, and well-coordinated service.”
Andrew has assisted my husband and me with financing and refinancing multiple properties over the past fifteen years. He and his team have consistently provided professional, organized, and well-coordinated service. Not only did we secure a mortgage with favorable terms, but the entire process was seamless and efficient. I highly recommend Andrew and his team!
RRia M.
“Andrew and his team were amazing to work with on the purchase of our first home. He went above and beyond to make sure the process was smooth for us.”
Andrew and his team were amazing to work with on the purchase of our first home. He was super responsive and easy to work with. He went above and beyond to make sure the process was smooth for us. I highly recommend Andrew and his team!
Response from Owner
Thank you so much for the kind words! It was a pleasure helping you with your first home purchase, and I'm glad we could make the process smooth. Feel free to reach out anytime if you need anything in the future!
“Andrew Siddon is amazing to work with. He answered all of our questions. Andrew worked quickly once we made an offer on the house and provided us with a great rate.”
Andrew Siddon is amazing to work with. We started the process months before we sold our house. He answered all of our questions. Andrew worked quickly once we made an offer on the house and provided us with a great rate. We are happy to recommend him.
Response from Owner
Thank you so much for the kind words! It was a pleasure working with you throughout the process, and I’m glad I could help secure a great rate. Feel free to reach out anytime if you need anything in the future!
“He and his team were responsive to my many questions and proactive to ensure the process went smoothly. He made the whole home buying process less stressful.”
I worked with Andrew on the purchase of my first home and he and his team were a pleasure to work with. He and his team were responsive to my many questions and proactive to ensure the process went smoothly. He made the whole home buying process less stressful. I highly recommend him.
Response from Owner
Thank you so much for your wonderful review! I'm thrilled I could help make your first home purchase a smoother and less stressful experience. It was a pleasure working with you, and I’m always here if you need assistance in the future!
“Andrew and his team were exceptionally cooperative and responsive. Their portal was great to not send documents in open email. Great to work with and I highly recommend Certainity.”
Andrew and his team were exceptionally cooperative and responsive. Their portal was great to not send documents in open email. Great to work with and I highly recommend Certainity
“Andrew and his team was absolutely stellar to work with and couldn’t have been happier with the communication and coordination up and down the value stream”
Andrew and his team was absolutely stellar to work with and couldn’t have been happier with the communication and coordination up and down the value stream
Response from Owner
Mr. Higgins - congratulations on your new property. I hope you and your family are enjoying it! See you soon. :)
“Andrew was super communicative, helpful, and supportive. He made the process seamless and we could not thank him enough for his help.”
We used Andrew as our mortgage broker when buying our house and he was great! Andrew was super communicative, helpful, and supportive. He made the process seamless and we could not thank him enough for his help.
Response from Owner
Thank you Erin. Hope you're enjoying your new home!!! :)
“Andrew and his team were wonderful with assisting me with everything in buying my home. Held [my] hand every step of the way, kept me informed, and helped with concerns!”
Andrew and his team were wonderful with assisting me with everything in buying
my home. Held me hand every step of the way, kept me informed, and helped with concerns! They’re a great team!
Response from Owner
Congratulations on your new home Ms. Washington!
Thank you for sharing your experience!
“Margo, Andrew and Sharon were absolutely brilliant and amazing. We had some road blocks that stressed us out but the way they navigated us through that storm and got us to close was a miracle”
I gave Certainty that rating, because from the start to finish. Margo, Andrew and Sharon were absolutely brilliant and amazing. We had some road blocks that stressed us out but the way they navigated us through that storm and got us to close was a miracle that I think only they could’ve pulled off. #1 company in my book.
DDane M.
“Andrew and his team especially Roberto has been really helpful and patient with all the questions I had. [G]reat experience. I am extremely thankful for all they have done for us.”
Andrew and his team especially Roberto has been really helpful and patient with all the questions I had. great experience. I am extremely thankful for all they have done for us.
Response from Owner
Afshan,
Congratulations to you and your family on your new home and thank you for your kind words. :)
“Excellent mortgage service. Purchased my second home through GMM, and Andrew was fantastic to work with and extremely responsive. Highly recommend.”
Excellent mortgage service. Purchased my second home through GMM, and Andrew was fantastic to work with and extremely responsive. Highly recommend.
Response from Owner
I really appreciate your feedback! I'm so glad I could help with your second home purchase. It was a pleasure working with you, and feel free to reach out anytime!
“Andrew Siddon went above and beyond in every area. This is the second time I have worked with him. Roberto was also great and very responsive.”
Andrew Siddon went above and beyond in every area. This is the second time I have worked with him. Roberto was also great and very responsive.
KKim T.
“It was great working with Andrew and his team. They helped us through every step and were top-notch.”
It was great working with Andrew and his team. They helped us through every step and were top-notch. Thanks!
Response from Owner
Thanks so much for the awesome review! We’re really glad we could help out and make the process smooth for you. It was great working with you too—don’t hesitate to reach out if you ever need anything!
“Thank you Andrew! Best re-finance experience I have had in my many years of home ownership.”
See Angela Anderson’s review for details on our experience working with Andrew. I just wanted to add.... Thank you Andrew! Best re-finance experience I have had in my many years of home ownership.
Response from Owner
Thank you! I'm thrilled to hear that this was the best refinance experience you've had. It was a pleasure working with you, and I’m always here if you need anything in the future!
