“I was able to secure a fantastic refinancing deal that significantly lowered my monthly payments and saved me thousands of dollars over the life of the loan.”
I recently had the pleasure of working with John Moony at Guaranteed Rate for refinancing my home, and I couldn't be more impressed with the level of service and expertise he provided throughout the entire process.
From the moment we connected, John demonstrated a deep understanding of the mortgage industry and a genuine commitment to helping me achieve my financial goals. He took the time to carefully listen to my needs and concerns, and then crafted a personalized refinancing solution that perfectly aligned with my objectives.
One of the things that truly set John apart was his proactive communication. He kept me informed every step of the way, promptly responding to my questions and providing regular updates on the progress of my refinance. His professionalism and attention to detail gave me the confidence that my transaction was in capable hands.
Thanks to John's expertise and dedication, I was able to secure a fantastic refinancing deal that significantly lowered my monthly payments and saved me thousands of dollars over the life of the loan. I am incredibly grateful for his hard work and would not hesitate to recommend him to anyone in need of mortgage services.
In summary, John Moony at Guaranteed Rate is a consummate professional who exemplifies excellence in the mortgage industry. If you're looking for a knowledgeable and trustworthy mortgage advisor who will go the extra mile to ensure your financial success, look no further than John Moony. Thank you, John, for your outstanding service!
Response from Owner
Daniel - we're deeply touched you took the time to share your experience. All the best to you and your family in your new home!!
“They have great rates and below normal fees. John’s team will get you approved on time and they close on time, every time! Call them - you’ll thank me later!”
I'm a Realtor® here in Chicago and have worked with John many times over the last 10 years. He and his team have assisted a countless number of our clients and John has handled my personal mortgages as well. As you would expect, they have great rates and below normal fees. John’s team will get you approved on time and they close on time, every time! Call them - you’ll thank me later!
“John and his team were amazing to work with. ... [H]e is both thorough and knowledgeable which was very important for us as first time home buyers.”
John and his team were amazing to work with. From our first call with John we knew he was the right person for us as he is both thorough and knowledgeable which was very important for us as first time home buyers. John always keeps your best interest a priority and is very open and honest at all times. Our home search had us all over the place (we even changed states half way through the search!), but John stuck with us throughout the rollercoaster of a ride and was the perfect representation of the person you'd want on your team during such a complex, sometimes stressful, fast-paced transaction. We cannot recommend John and his team enough, they are simply the best!
“John was beyond patient and helpful. He helped us through EVERY step with expertise. I would never use anyone else and highly recommend him!”
Throughout the (very) long process of finding our new home, John was beyond patient and helpful. He helped us through EVERY step with expertise. I would never use anyone else and highly recommend him! Thank you again so very much John!
Response from Owner
Couldn't be happier for you and your family, Heidi! We don't always control the timing of finding the right place, but you and Tom being so organized and thorough makes all the difference. Congratulations on your new home! 💖
“Would highly recommend John Moony and the Rate team for all mortgage financing services needs.”
Buying a home, especially for the first time, is a rather daunting experience. There are a lot of choices to make and pitfalls to avoid, seemingly at every turn. Having the right people around to assist you can and does make all the difference. John Moony and his team at Rate are most certainly the right mortgage services people to have on your side. John and his team helped make the mortgage process simple to understand. They were available to answer any and all questions. We relied extensively on their experience and advice to guide us on the purchase of our home. Would highly recommend John Moony and the Rate team for all mortgage financing services needs. Thank you John!
Response from Owner
Marc! Thanks so much for the kind words, and when our customers are as organized and thorough as you and Jen were, the process is smooth as silk. Congrats once again on your new home!
“He takes the time to explain every step, answer all your questions and make what could be a stressful experience feel smooth and manageable. You are truly in great hands.”
Working with John Moony at GRA is an exceptional experience from start to finish. His communication is clear, timely, and professional throughout the entire mortgage process. He takes the time to explain every step, answer all your questions and make what could be a stressful experience feel smooth and manageable. You are truly in great hands. I highly recommend John to anyone looking for a knowledgeable and reliable mortgage lender.
Response from Owner
A profound thank you for the kind words, Greta! We always return to gratitude in helping our people write their next chapter 📕 💓 🏠
“Very responsive and dealt with a couple sticky issues with ease. I closed on time and with no hassle on my end. I highly recommend him!”
I just closed on a condo in Chicago with John and he was excellent to work with. Very responsive and dealt with a couple sticky issues with ease. I closed on time and with no hassle on my end. I highly recommend him if you are looking to buy and need a loan!
Response from Owner
Congratulations on your new home and the next chapter! You guys were great to work with 🏠
“We love John and Guaranteed Rate! John has helped us with four mortgages now. It's always a terrific experience. John is knowledgeable and a pleasure to work with.”
We love John and Guaranteed Rate! John has helped us with four mortgages now. It's always a terrific experience. John is knowledgeable and a pleasure to work with.
Response from Owner
Danny & Brian - you are two of our absolute favorites. When you're organized and responsive, you make our job easy. Congratulations on your new investment property!
“From pre-approval to closing day John and the team were very professional, readily available for questions, provided updates at each step, and overall great to work with.”
I was referred to John at Guaranteed Rate by my broker during the home search process. From pre-approval to closing day John and the team were very professional, readily available for questions, provided updates at each step, and overall great to work with. I would highly recommend anyone who is in the market for a new home to use John and this company for their financing needs! It was as smooth an experience as you can hope to have during an exciting- but often stressful- period.
Response from Owner
Thank you so much for the kind words, Aurora! It was an honor to help you in life’s biggest purchase. Welcome back to Lincoln Square!
“They took the time to explain everything, made sure I understood my options, and genuinely made me feel supported. I never felt overwhelmed because I knew I was in good hands.”
I recently worked with John and his team on my first home purchase in New York, and I couldn’t be more grateful for the experience. Their communication was exceptional from start to finish — clear, timely, and always reassuring. No matter how many questions I had (and I had plenty as a first-time buyer!), they were readily available and patient every step of the way.
What meant the most to me was how they truly guided me through the entire process. They took the time to explain everything, made sure I understood my options, and genuinely made me feel supported. I never felt overwhelmed because I knew I was in good hands.
I deeply appreciate all their help and would highly recommend John and his team at Guaranteed Rate to anyone looking for a knowledgeable, reliable, and compassionate loan officer.
Response from Owner
Anita! A pleasure working with you and it always goes smoothly when our clients are as organized as you. Congratulations & all the best on the new chapter!
“I would recommend his services if you want someone that talks straight and finances as quickly as possible while exuding thorough and caring professionalism.”
John and his team were clear in their communication and execution of both my home loan and my my refinance. I appreciate John’s attentiveness, as he answered questions quickly, and was able to articulate economic and financing questions that I had with a nimble turnaround time. I would recommend his services if you want someone that talks straight and finances as quickly as possible while exuding thorough and caring professionalism.
Response from Owner
Thanks Jason —we really appreciate it! It’s been a pleasure helping you through both your purchase and refi. Glad to hear the process was clear and efficient, and I truly value your trust and recommendation. Always here if you need anything down the road!
“John and his team were amazing. They were easy to work with, quick to get things done, and explained everything along the way. I cannot recommend them highly enough!!”
John and his team at Guaranteed Rate Affinity were amazing in helping me. They were easy to work with, quick to get things done, and explained everything along the way. I cannot recommend them highly enough!!
Response from Owner
Thanks for the kind words, and a profound congratulations on your new home!! -JM
“John and his team were so supportive throughout the process. They checked in regularly, responded to emails quickly, and answered my questions thoroughly.”
As a first time home buyer in a somewhat unique situation, I had a lot of questions. John and his team were so supportive throughout the process. They checked in regularly, responded to emails quickly, and answered my questions thoroughly. Their expertise came through in every interaction. I could not have asked for a better experience and wouldn't hesitate to recommend them to anyone looking to obtain a mortgage.
Response from Owner
We're so honored you took the time to write us! Wishing you all the best of things making memories in your new neighborhood and your new home!
“He explains everything thoroughly and is always there to answer any questions. We are very happy and satisfied with our refinancing experience!”
John Moony has great experience and gives excellent customer service. I highly recommend him if you want to refinance or your a 1st time home buyer. It’s so easy to apply online thru guaranteed rate. He explains everything thoroughly and is always there to answer any questions. We are very happy and satisfied with our refinancing experience!
Response from Owner
Thanks so much Yolanda! We take pride in explaining the customer's options, saving some money along the way and giving a great experience. We appreciate your business and the kind words 🙏
“One constant is the stellar job John and his team do from start to finish for their clients. ... I highly recommend John for all of your mortgage needs.”
As an insurance agency owner, we deal with many mortgage brokers throughout a given month. One constant is the stellar job John and his team do from start to finish for their clients. From the introduction, gathering the necessary documents, and to keeping you updated on the closing date all make this often stressful process much easier to navigate. I highly recommend John for all of your mortgage needs.
Response from Owner
Chris! Truly appreciate you taking the time and the kind words. We look to create every win for our customers during the experience of getting a home loan.
“John was so helpful during the mortgage process. ... Would be willing to refer John to any of my family, friends and colleagues. Services is 10/10.”
John was so helpful during the mortgage process. He is very detailed and clearly explains what is needed from a borrower. Regular communications and easy to follow instructions on what is needed from both parties. Would be willing to refer John to any of my family, friends and colleagues. Services is 10/10.
“John and guaranteed Rate helped us get a mortgage rate that our current lender could not touch and that will save us a ton of money.”
John and guaranteed Rate helped us get a mortgage rate that our current lender could not touch and that will save us a ton of money. Good communication and followup by John helped close the loan quickly. We will definitely shop again with John if need arises.
Response from Owner
Thanks Jerry & we’re always here if you need anything at all.
“John and his team made the loan process seamless and the constant open communication was appreciated. John especially was there for us every step of the way!”
My husband & I closed on a 2 bedroom condo in North Center. John and his team made the loan process seamless and the constant open communication was appreciated. John especially was there for us every step of the way! As first time home buyers we had many questions and he always made himself available to answer them. Thank you John for everything and hope that we can work with you again in the future!
“John and his team helped me land my deal in a very competitive market. As the deal moved along, they communicated promptly and efficiently.”
John and his team helped me land my deal in a very competitive market. As the deal moved along, they communicated promptly and efficiently. When you find the home you want, it's important to have a team that gets things done quickly and correctly. I'd use them again.
Response from Owner
Appreciate the kind words and congrats on your new home!! 🙌
“The service John provided and the quick turn around of the loan allowed for the smoothest transaction. If you are looking for an outstanding lender, look no further!”
Guaranteed Rate is my go to for outstanding mortgage customer service. I was introduced to John through my local GRA lender Michael Wagner. John had a client looking to purchase her first home in Philadelphia. I wasn't sure how it would go with a lender in a different state and time zone, but no worries! The service John provided and the quick turn around of the loan allowed for the smoothest transaction. Thank you again to Mike Wagner for the introduction to John and Anna and if you are looking for an outstanding lender, look no further than John Moony!
Response from Owner
Super awesome to work with you! You were an exceptional agent for our buyer!
“John has been amazing every step of the way. He's my first call for anything we look to do in real estate/lending.”
John has helped myself and extended family with both purchases and refi's and has been amazing every step of the way. We have used other brokers in the past from smaller/no name shops and did not get the communication and accountability we've found while using John. He's my first call for anything we look to do in real estate/lending
“Moony is on his game. I’ve worked with him on my last two homes and been so pleased with his service, low rates, and ability to explain everything to me. Use him!”
Moony is on his game. I’ve worked with him on my last two homes and been so pleased with his service, low rates, and ability to explain everything to me. Use him!
Response from Owner
Thank you so much Ali! It really means a lot to have your continued trust. So glad we could help make both experiences smooth and straightforward. Always a pleasure working with you, and we truly appreciate the kind words – looking forward to the next one
“The team was ultra responsive and their online portal was super easy to use every step of the way. We are now proud owners of a 2-flat... Thank you John & team!”
My fiancée and I were first-time home buyers in Chicago and chose to use Guaranteed Rate after hearing positive things about working with John. From our first inquiry to the day we got approved I never would have guest how easy it was to get started and ultimately buy a house through Guaranteed Rate. The team was ultra responsive and their online portal was super easy to use every step of the way. We are now proud owners of a 2-flat in West Town and can’t wait to start looking for our next investment. Thank you John & team!
Response from Owner
Thanks Jaclyn & congrats on your new multi-unit property. Being a landlord looks good on ya!
“As a first time home buyer John and his team did a great job making us feel prepared every step of the way.”
As a first time home buyer John and his team did a great job making us feel prepared every step of the way. I’m very thankful for how easy it was to reach out whenever we had a question. Would highly recommend to anyone who is thinking of buying a home.
Response from Owner
Peter! It was an honor to help you and your family into your next chapter. You guys were so organized and great to work with. Please come back to us for your next vacation home! 😊
“My experience with the company was amazing from start to finish and with my loan officer (John Moony) went above and beyond to help me.”
My experience with the company was amazing from start to finish and with my loan officer (John Moony) went above and beyond to help me. Would rate higher if I could!
EElin G.
“John Moony and his team are amazing! I got regular updates and they walked me through potential challenges.”
John Moony and his team are amazing! I got regular updates and they walked me through potential challenges. At the end of the day, they work to find ways to get the deal done.
JJill A.
“John was incredible throughout the entire experience. Him and his team were always available for questions and comments. Communicated clearly and effectively.”
John was incredible throughout the entire experience. Him and his team were always available for questions and comments. Communicated clearly and effectively when tasks were needed to be completed. Would recommend John to anyone.
“John Moony and his team were so helpful! This was my first time buying a home and they made the process so easy to navigate and were always there to answers questions.”
John Moony and his team were so helpful during this process! This was my first time buying a home and they made the process so easy to navigate and were always there to answers questions.
Response from Owner
Thanks Sarah & congrats on your new home in Bucktown!!
“John is fantastic to work with. He made our mortgage process seamless and easy to understand.”
John is fantastic to work with. He made our mortgage process seamless and easy to understand.
Response from Owner
Thanks a million Annie - You've always been so great to work with. Congrats on the refinance, I hope you're able to allocate those extra funds to something nice and fun!
“John was so helpful throughout the whole process as a first time buyer. We really appreciated how accessible and timely he was.”
John was so helpful throughout the whole process as a first time buyer. We really appreciated how accessible and timely he was.
Response from Owner
Loved we could help in getting you into this new chapter with your family! You both were so responsive and organized which made our job easy. Congrats once again, Ryane!
“My team was so on top of everything, communication was excellent, and I felt well taken care of from first conversation through closing.”
My team was so on top of everything, communication was excellent, and I felt well taken care of from first conversation through closing.
PPenny S.
“John was transparent, honest, and quick to respond to any query.”
John was transparent, honest, and quick to respond to any query.
JJason L.
“John Moony and his team were excellent to deal with. Fast responses, thorough explanations, and great customer service”
John Moony and his team were excellent to deal with. Fast responses, thorough explanations, and great customer service made this experience a pleasure from a financing perspective.
MMitchell C.
“John Moony, walk with me through the process, with great knowledge, and a lot of patience.”
I had a wonderful experience. John Moony, walk with me through the process, with great knowledge, and a lot of patience. Excellent communication skills with me. He was available, and answered my questions, almost immediately. Great human and professional person.
MManira W.
“John Moony's team is so knowledgeable and supportive. Their communication was effective and efficient.”
John Moony's team is so knowledgeable and supportive. Their communication was effective and efficient. They responded to emails quickly and answered questions thoroughly. I cannot recommend them enough.
AAlyssa H.
“Everyone was helpful, process moved quickly and i closed on time.”
Everyone was helpful, process moved quickly and i closed on time.
KKevin S.
“John was wonderful to work with. I highly recommend him!”
John was wonderful to work with. I highly recommend him!
Response from Owner
Thanks Savannah! Very happy for you & your new vacation home!!
