“Working with Thomas at City Mortgage was an outstanding experience from start to finish. He truly went above and beyond to help me get pre-approved for my mortgage—even responding over a holiday weekend while he was on vacation in Scotland.”
Working with Thomas at City Mortgage was an outstanding experience from start to finish. He truly went above and beyond to help me get pre-approved for my mortgage—even responding over a holiday weekend while he was on vacation in Scotland. His dedication and genuine commitment to making sure everything was in order made a huge difference. Thomas was incredibly responsive, knowledgeable, and helpful throughout the entire process. He answered all my questions, made everything feel simple and non-complicated, and took the stress out of what can be an overwhelming experience. He also has a great sense of humor and kept things light and fun along the way. 😊 I highly recommend Thomas to anyone looking for someone who is professional, personable, and truly goes the extra mile. I’m so grateful for all of his help!🤩🙏
DDana V.
“I was on a very tight timeline and Thomas and his team made it happen! Thank you Citywide Home Mortgage - Thomas and Team!”
Citywide Home Mortgage is highly recommended! The entire team was very thorough, always available to answer questions, and kept me up to date throughout the entire process for my new loan. I was very appreciative of the time that Thomas Jussila took not only to explain all options to me but to find the option that fit best for my situation. He is a wealth of experience and knowledge. I was on a very tight timeline and Thomas and his team made it happen! Thank you Citywide Home Mortgage - Thomas and Team!
CCarrie P.
“Thomas made us feel comfortable and confident about the entire loan process.”
We had an amazing experience working with Thomas Jussila at Citywide Home Mortgage! From our very first conversation, Thomas made us feel comfortable and confident about the entire loan process. Buying a home can feel overwhelming, but he broke everything down in a way that was easy to understand and never made us feel rushed or pressured.
Thomas was incredibly responsive — anytime we had a question, he got back to us quickly and with clear answers. He stayed on top of every detail and kept us updated throughout the process, which gave us so much peace of mind. It honestly felt like he truly cared about helping us make the best financial decision, not just closing a loan.
Everything went smoothly and on time, and we couldn’t be happier with how it all turned out. If you’re looking for someone knowledgeable, professional, and genuinely easy to work with, I highly recommend reaching out to Thomas. He made what could have been a stressful experience feel simple and stress-free!
VVeronica G.
“As first-time homebuyer, I was initially overwhelmed by the mortgage process, but Thomas and his team made it seamless and stress-free.”
I had a fantastic experience with Thomas Jussila at citywide home mortgage As first-time homebuyer, I was initially overwhelmed by the mortgage process, but Thomas and his team made it seamless and stress-free. He and his team took the time to explain every detail and answered all of my questions with patience and clarity. Thomas’s deep expertise and commitment to helping me find the right solution for my needs stood out. Thanks to his guidance, i secured a mortgage that was perfect for me and am now happy to be settling into my new home. I couldn't have asked for a better partner in this important journey. I highly recommend thomas and citywide home mortgage to anyone looking for exceptional service and personalized care in the home lending process!
CCrystal D.
“They were able to work through the issue and able to secure our loan, with a lower interest rate than expected!”
Would recommend anyone looking for a home loan to contact Thomas. He and his team were excellent to work with. We had some difficulties with an appraisal (unique property being purchased as a vacation home, also in a flood zone) while working with a local bank. We thought we were going to have to back out of the purchase, and our agent suggested contacting Thomas. They were able to work through the issue and able to secure our loan, with a lower interest rate than expected! In particular the communication and speed with which they worked was exceptional. Thanks especially to Thomas, JoAnn and Katelyn!
BBryce S.
“Thomas made what could have been a complicated refinance process remarkably smooth. He worked quickly and kept us informed at every step”
Thomas made what could have been a complicated refinance process remarkably smooth. He worked quickly and kept us informed at every step, explaining details clearly so we understood exactly how timing and market shifts affected our options. He’s not only knowledgeable but strategic. He helped us to identify the right moment to act and structure the refinance to our advantage. We always felt he was working hard on our behalf. His communication was fast, thorough, and professional. We’d recommend him without hesitation to anyone looking for a smart, attentive mortgage professional to guide their refinance.
MMatthew S.
“He is the best in the business - he knows exactly how to set up the loan to be the best possible scenario for what I need, and his team is fast and efficient.”
Thomas has done several loans for me over the years - from first home to move-up home to investment property. He is the best in the business - he knows exactly how to set up the loan to be the best possible scenario for what I need, and his team is fast and efficient. Everyone on the team helps you understand exactly what is needed, helps you set expectations and then delivers on their promises! You can't go wrong having Thomas Jussila and his team on your side!
LLaura O.
“Thomas and his team were incredible. From our first phone call through funding, he was there with us every step of the way”
Thomas and his team were incredible. From our first phone call through funding, he was there with us every step of the way and put us in the best financial position for the future. I look forward to working with him again when mortgage rates cool down. Thank you again for absolutely everything.
KKevin C.
“I cannot say enough good things about Thomas, Katelyn and team. From start to finish, they consistently kept me informed of the situation.”
I cannot say enough good things about Thomas, Katelyn and team. From start to finish, they consistently kept me informed of the situation. Helped me every step of the way and even went above and beyond to make sure everything turned out great!
MMichael D.
“Thomas and his team were phenomenal to work with every step of the way. Responsive, helpful, and fast. Highly recommend if you want a seamless, easy process!”
Thomas and his team were phenomenal to work with every step of the way. Responsive, helpful, and fast. Highly recommend if you want a seamless, easy process!
WWill K.
“You’re not just a number. He truly cares about your dreams. His team he has makes the entire process easy to navigate and get done correctly.”
Words aren’t enough. What a great experience. Tim was the best brokers. I’ve had the pleasure to do business with. He’s also a great human. You’re not just a number. He truly cares about your dreams. His team he has makes the entire process easy to navigate and get done correctly. I’d recommend him to anyone looking to get a loan.
LLuke C.
“Thomas was great as always. This is the 3rd house that I've gone through him for and was exceptional as the 1st time.”
Thomas was great as always. This is the 3rd house that I've gone through him for and was exceptional as the 1st time. He listens and makes sure that my intentions come through. You can't go wrong with Thomas and his crew!
CCheryl
“The team is quick to respond and very detailed in explaining the loan process which can be challenging.”
The team is quick to respond and very detailed in explaining the loan process which can be challenging. The team is always open to questions at all times. I will make sure all my friends and family go through Thomas and his team. I have used other morgage companies in the past and I find this team easier and more open to work with.
OOgechukwu U.
“Outstanding staff and service. As a first time home buyer, the team was so helpful and patient with my questions. They were timely and kept me informed on the application status”
Outstanding staff and service. As a first time home buyer, the team was so helpful and patient with my questions. They were timely and kept me informed on the application status along the way. I liked the way the team gave me action items that were manageable and provided a timeline for me to submit necessary documents for my application. Exceptional and personal customer service. You rock!
MMichelle J.
“Smoothest, most professional purchase process in six different moves. Highly recommend Thomas and his team!”
Smoothest, most professional purchase process in six different moves. Highly recommend Thomas and his team!
SSteven A.
“The team at Citywide was great in assisting us in getting our new condo. Issues were resolved expeditiously and they made the journey as smooth as possible.”
The team at Citywide was great in assisting us in getting our new condo. Issues were resolved expeditiously and they made the journey as smooth as possible.
BBrian T.
“Thomas and his team at CW are amazing. So responsive and professional. This is the 3rd time using them and they just make the process so easy.”
Thomas and his team at CW are amazing. So responsive and professional. This is the 3rd time using them and they just make the process so easy. Would recommend to anyone looking for a mortgage.
JJohn S.
“Without a doubt this was the most efficient and professional team I have worked with!”
Without a doubt this was the most efficient and professional team I have worked with!
JJason A.
“Thomas, Mary Beth & JoAnn are the mortgage dream team! They are there to help with whatever you need. Their knowledge, professionalism and fast responses will get you through the mortgage process”
Thomas, Mary Beth & JoAnn are the mortgage dream team! They are there to help with whatever you need. Their knowledge, professionalism and fast responses will get you through the mortgage process
AAndrew G.
“Thomas Jusilla and his team provided me an exceptionally positive experience from start to finish. Thomas was recommended to me by a trusted friend … I will definitely be using Thomas and Citywide for any of my future mortgage needs!”
Thomas Jusilla and his team provided me an exceptionally positive experience from start to finish. Thomas was recommended to me by a trusted friend who has used him for a number of mortgage loans and I look forward to passing on that recommendation to others in the future. I will definitely be using Thomas and Citywide for any of my future mortgage needs!
MMary E.
“A complicated loan made easy by Thomas! Thank you for helping me get into my new home!”
A complicated loan made easy by Thomas! Thank you for helping me get into my new home!
AAndrew L.
“The team was wonderful to work with, answered any questions promptly and made what is normally a stressful event easier.”
The team was wonderful to work with, answered any questions promptly and made what is normally a stressful event easier.
CCarlos R.
“What a wonderful group of people to work with! Professional, knowledgeable, and personable.”
What a wonderful group of people to work with! Professional, knowledgeable, and personable. Use the team for your mortgage needs. They are absolutely wonderful!
VVincent R.
“They went te extra mile in order for us to close quickly on a second choice property, when our first option fell through due to litigation issues with the sellers.”
They went te extra mile in order for us to close quickly on a second choice property, when our first option fell through due to litigation issues with the sellers.
SSharon S.
“MaryBeth is the best mortgage broker I have worked with. Everything was transparent, timely and clear on direction. Top notch all the way through!!”
MaryBeth is the best mortgage broker I have worked with. Everything was transparent, timely and clear on direction. Top notch all the way through!!
HHeather
“No words can describe how appreciative we are of all the efforts and time you guys put in to make this happen for us.”
No words can describe how appreciative we are of all the efforts and time you guys put in to make this happen for us. You all were very helpful. Thank you
PPaul
“Knowledgeable, helpful staff made it a good decision to go with CW. There were a few setbacks but they were dealt with professionally to my satisfaction.”
Knowledgeable, helpful staff made it a good decision to go with CW. There were a few setbacks but they were dealt with professionally to my satisfaction.
PPatrick S.
“Everyone was great to work with. Tom made our experience personal and great. We just weren’t a number.”
Everyone was great to work with. Tom made our experience personal and great. We just weren’t a number.
LLuke C.
“Thomas and his team were incredibly helpful and supportive throughout the process!”
Thomas and his team were incredibly helpful and supportive throughout the process!
WWeston G.
“Thomas and everybody at Citywide was so helpful and amazing throughout the whole process. So grateful!”
Thomas and everybody at Citywide was so helpful and amazing throughout the whole process. So grateful!
TTimothy M.
“The team worked diligently to get us to closing.”
The team worked diligently to get us to closing.
BBrian T.
“This is my second house I bought and this is a it was so easy going through you guys getting all the information and you guys are very helpful. Just made it super easy.”
This is my second house I bought and this is a it was so easy going through you guys getting all the information and you guys are very helpful. Just made it super easy.
PPaul H.
“Thomas and his team were prompt in answering my questions.”
Thomas and his team were prompt in answering my questions.
MMarjorie R.
“The team I was working with is extremely professional and very knowledgeable”
The team I was working with is extremely professional and very knowledgeable
JJeron P.
“Thomas Jusilla was incredible help through the home buying process”
Thomas Jusilla was incredible help through the home buying process
JJacob S.
“Thomas and his team were second to none. Great experience.”
Thomas and his team were second to none. Great experience.
PPhilip R.
“Great communication, easy process.”
Great communication, easy process.
BBryce S.
“Great follow up and information needed to process our new home loan”
Great follow up and information needed to process our new home loan
