No written review
Jeffrey E.
Reviews163
“Jim Jeferson and his team could not have been more attentive and on top of their work. Constant communication throughout the entire process made it as simple as possible.”
Jim Jeferson and his team could not have been more attentive and on top of their work. Constant communication throughout the entire process made it as simple as possible.
John J.
“Jim Jefferson and Justin Nichols were absolutely fantastic! They were very quick to respond to calls and messages. I highly recommend Jim Jefferson!”
Jim Jefferson and Justin Nichols were absolutely fantastic! They were very quick to respond to calls and messages. It couldn't have been easier to do this transaction. Their communication was very impressive. I highly recommend Jim Jefferson!
Kenneth B.
“Amazing partnership and follow through from start to finish! Highly recommend Jamie Crawford and Jim Jefferson (and absolutely will share/recommend to others)!”
Amazing partnership and follow through from start to finish! Highly recommend Jamie Crawford and Jim Jefferson (and absolutely will share/recommend to others)!
Gary J.
“Jim and the entire team were amazing to work with. I was on a short timeline and they made it happen, working at all hours to make sure we hit the deadline”
Jim and the entire team were amazing to work with. I was on a short timeline and they made it happen, working at all hours to make sure we hit the deadline and closed on time as planned! I’ve used them multiple times and will never use anyone else. Truly grateful for Jim, Spring, Heather, & Mark and their dedication and hard work!
Elizabeth B.
“Jim moves fast and gets the work done! We were able to close in 10 days. The service received was outstanding”
Jim and his team assisted me with my first condo purchase. Jim moves fast and gets the work done! We were able to close in 10 days. The service received was outstanding - Jim was always there to answer questions, phone calls, and provided all the necessary explanations. As a first time home buyer, it can get worrisome but thank you to Jim for making the process smooth. Highly recommended thanks again Jim!
Katie B.
“Jim Jefferson and his fabulous team of professionals processed my loan application and got me in my new dream home 🏡 swiftly and successfully.”
Jim Jefferson and his fabulous team of professionals processed my loan application and got me in my new dream home 🏡 swiftly and successfully. There were several instances where I displayed frustration and impatience; but Jims team kept it moving forward with accuracy and confidence. Guaranteed Rate is the organization, led by Jim Jefferson, that should be teaching other companies how to totally satisfy a homeowner from A-Z. This leadership team has everything required to move any homeowner from move out-move in. When I arrive at the pearly gates I want my cloud to be financed through Guaranteed Rate! They TRULY are second to NONE!
Paul J.
“Jim Jefferson is a honest, trustworthy and has an energetic personality. He is a very talented, knowledgeable and hard worker.”
Jim Jefferson is a honest, trustworthy and has an energetic personality. He is a very talented, knowledgeable and hard worker. I can't believe he and his team approved our loan within 2 weeks. He always got back to me even after hours. This shows his dedication.I really appreciate his great customer service. Definitely will recommend friends and family to take services from Jim and Guaranteed Rate team. Thank you again. Jassi and Ashley
Jasvinder S.
“If not for Jim, we would not have been able to purchase our dream home.”
Jim was remarkable. Throughout the process, he was responsive and patient. More significantly, when we hit a MAJOR snag in funding our VA loan, he was reassuring as well as creative. If not for Jim, we would not have been able to purchase our dream home. Thank you SO much Guaranteed Rate and Jim Jefferson
stlpureView on Zillow
“Jim “saved” me with immediate and open communication, customer service, and getting the job done.”
First company I worked with was atrocious. Jim “saved” me with immediate and open communication, customer service, and getting the job done. Their website bragged about how easy their user face will be to apply and upload documents and they were right, it was really easy. If Jim were a restaurant, it would be Chicago Cut, expect that level of service and attention to detail.
ironandice13View on Zillow
“Jim and his team did a wonderful job working with us throughout the entire loan process. Overall, it was a very pleasant experience.”
Jim and his team did a wonderful job working with us throughout the entire loan process. Overall, it was a very pleasant experience. I would highly recommend contacting Jim for your next new mortgage or refinance!
James D.
“He takes the extra time needed to help guide me through my options to put me in the best financial position.”
Jim has been a trusted advisor/lender for me for a really long time. Any time I need advise and/or need to mortgage a property...he's my first call. He takes the extra time needed to help guide me through my options to put me in the best financial position. If you're looking for someone with patience and the market expertise, I would highly recommend him.
mcallison111View on Zillow
“Jim explained, advised, followed up and completed my refinance in less than two months!!!!”
From start to finish Jim was outstanding. He was referred to me by a family member after 5 years of trying to refinance and getting denied. Jim explained, advised, followed up and completed my refinance in less than two months!!!! So Grateful!
monicasantos288View on Zillow
10/10
“Jim and Mark and the team operate at a totally different level than most banks and lenders. Customer-focused, accessible and professional.”
Not my first rodeo, and I can confidently say that Jim and Mark and the team operate at a totally different level than most banks and lenders. Customer-focused, accessible and professional.
Lloyd C.
“Jim Jefferson and his team are the best!! They were in constant communication every step of the process”
Jim Jefferson and his team are the best!! They were in constant communication every step of the process, answering questions & moving forward with a sense of urgency to get my loan closed in a short time frame!
Raquel H.
“Jim Jefferson and his team far exceeded my expectations, when obtaining a home loan. Getting a clear to close in only 10 days is pretty impressive.”
Jim Jefferson and his team far exceeded my expectations, when obtaining a home loan. Getting a clear to close in only 10 days is pretty impressive.
Therisa G.
“Jim Jefferson and his team were amazing! They killed it! Start to close in 14 days! How awesome is that!”
Jim Jefferson and his team were amazing! They killed it! Start to close in 14 days! How awesome is that!
Lora B.
“Not only did they get us in our dream house but they knew exactly what to do, and how to do it. They saved us money and stress”
Not only did they get us in our dream house but they knew exactly what to do, and how to do it. They saved us money and stress by making sure the seller held up with his end of our contract, and guiding us through the billing process, with the home inspection and closing cost, making us able to afford all home essentials allowing us to move in as soon as possible. Guaranteed Rate is full of employees dedicated to their jobs and helping families find their perfect homes, and this is why I give them a perfect rating.
Samuel G.
“Guaranteed Rate made me feel relaxed and confident immediately.”
Roland and the whole team have been incredibly helpful and easy to work with. I am a first time homebuyer and was stressed going into this process. Guaranteed Rate made me feel relaxed and confident immediately.
William B.
“Jim Jefferson and his team are top-notch.....from my initial call to the closing. It was very easy to get them the paperwork up- loaded and the follow up was impeccable.”
Rate, Jim Jefferson and his team are top-notch.....from my initial call to the closing. It was very easy to get them the paperwork up- loaded and the follow up was impeccable. Everything was flawless.
Amanda H.
“This was my first time buying a home and they made this process so simple. They took their time and answered every single question.”
I can’t thank Jim and his team enough! This was my first time buying a home and they made this process so simple. They took their time and answered every single question. They were so understanding and patient with me. Definitely recommend any first time home buyer working with Jim and his team!
Laura P.
“Jim and his team were great! Very knowledgeable, provided us with many resources, and communicated with us the whole process.”
Jim and his team were great! Very knowledgeable, provided us with many resources, and communicated with us the whole process. It went so smooth and now we are new home owners!! Thanks Jim and your amazing team!
Ashley M.
“Jim and his team did a fabulous job and made this whole process such a breeze … Highly recommend using them and I will be using them in the future.”
Jim and his team did a fabulous job and made this whole process such a breeze… Highly recommend using them and I will be using them in the future.
Justin H.
“Jim and the entire team were AMAZING! They all made my first time home buying experience the best! Keep being outstanding!”
Jim and the entire team were AMAZING! They all made my first time home buying experience the best! Keep being outstanding!
Kellie P.
“Jim and the Guaranteed Rate team were great to work with. They made the process simple and explained each step.”
Jim and the Guaranteed Rate team were great to work with. They made the process simple and explained each step. My wife and I would select them again if we were starting over.
Dean H.
“You guys made it seamless process from the begging to the end of the trasnsaction.”
You guys made it seamless process from the begging to the end of the trasnsaction. You deserves an award....lol Jim, Heather and the rest of the team....I LUV ALL.
Oluwasegun S.
“His team members are professional and everything is communicated effectively and accurately.”
This is the second time I used Jim Jefferson! and let me say, the second time is even easier than the first time. His team members are professional and everything is communicated effectively and accurately. If you are looking for a lender with no back and forth? this is your guy! Thank you
Vick Y.View on Zillow
“Jim and the team were helpful and professional throughout the whole process and helped my wife and I feel confident in our decision.”
This is our second time working with Jim and his team. They helped us secure a mortgage years back on our home and again now with our refinancing. Jim and the team were helpful and professional throughout the whole process and helped my wife and I feel confident in our decision. The process itself ran smoothly and we didn't experience too much stress surrounding paperwork and documents. I'm grateful to Jim and the team for making this process as simple as can be.
GeoffView on Zillow
“Jim did a great job answering all of my questions and I had lots of them.”
As a first time homebuyer, especially new construction, I did not know what to expect. Jim did a great job answering all of my questions and I had lots of them. Gathering all of the required financial documentation and submitting was very easy thanks to Guaranteed Rate online platform. Jim was fantastic and I would not hesitate to use him again.
Steven S.View on Zillow
“They answered any questions we had in a timely manner and made the homebuying process extremely quick and pain free.”
Jim and his team did a fantastic job on securing our home loan. They answered any questions we had in a timely manner and made the homebuying process extremely quick and pain free. I would highly recommend Jim and his team to anyone looking to purchase a home.
chrislukanusView on Zillow
“Amazing service from Jim and team. Found a creative solution to my needs. Professional and prompt in communications.”
Amazing service from Jim and team. Found a creative solution to my needs. Professional and prompt in communications.
Tonya T.
“Working with Jim and his team @ Guaranteed Rate was really smooth and I was glad to have been recommended by my realtor.”
Working with Jim and his team @ Guaranteed Rate was really smooth and I was glad to have been recommended by my realtor. Will be looking to refinance with them when the time comes.
Kaushal K.
“Jim is very nice and knowledgeable He knows exactly what’s he’s doing Will definitely work with him again in the future Thank you so much for everything!”
Jim is very nice and knowledgeable He knows exactly what’s he’s doing Will definitely work with him again in the future Thank you so much for everything!
Thao N.
“They are a 1st class team and everything is smooth and efficient!!”
This is the 2nd time I’ve used Jim & his team. First time was a refi and this time was new home purchase. I’ve already referred someone to him and his team!! They are a 1st class team and everything is smooth and efficient!! Would recommend to anyone !!
mcastaneda917View on Zillow
10/10
“Jim Jefferson and his team has been great!”
Jim Jefferson and his team has been great!
Mark G.
10/10
“The team is very communicative and lets me know exactly what is needed. I also know where I’m at in the process every step of the way.”
The team is very communicative and lets me know exactly what is needed. I also know where I’m at in the process every step of the way. They explain everything clearly and I love the app!
Jordyn S.
“Jim and his team were very professional and were very attentive throughout the process.”
Jim and his team were very professional and were very attentive throughout the process.
John O.
“The team was excellent to work with. We haven’t been through the process for over 20 years and they were so attentive in walking us through the process.”
The team was excellent to work with. We haven’t been through the process for over 20 years and they were so attentive in walking us through the process.
Kevin H.
“Jim Jefferson and his team were easy to work with and on top of all the details.”
Jim Jefferson and his team were easy to work with and on top of all the details.
Evelyn H.
“Jim and team were fantastic to work with, they made the whole process easy and stress free!”
Jim and team were fantastic to work with, they made the whole process easy and stress free!
Amy L.
“Helped thru paying everything off in a timely manner. Closing was easy. Answered every question we had.”
Helped thru paying everything off in a timely manner. Closing was easy. Answered every question we had.
Jeanette M.
“Very professional and friendly service. Very knowledgeable and patient and explained everything in an easy to understand way.”
Very professional and friendly service. Very knowledgeable and patient and explained everything in an easy to understand way. Very quick responses.
Angelica A.
“Jim Jefferson and his team were phenomenal. They responded fast and they were all so professional.”
Guaranteed RATE was Amazing. Jim Jefferson and his team were phenomenal. They responded fast and they were all so professional. Any questions or concerns I may have had, they didn’t hesitate to answer them. Overall they were exceptional!
Sakeetha D.
“Jim, I want to thank you and your team for everything you have done! I'm very happy! … Amazing job from you guys!”
Jim, I want to thank you and your team for everything you have done! I'm very happy! It was a long battle that started almost a year ago but it's finally done. I really appreciate everything. I know there was a lot of bumps and hurdles to go through and for that I will always be grateful! Again thank you for helping me! Amazing job from you guys!????
Wilson M.
“Because I have used guaranteed rate five times and Jim Jefferson is and his team are amazing”
Because I have used guaranteed rate five times and Jim Jefferson is and his team are amazing
Jeffery M.
“I think this is our 3rd or 4th transaction with Cindy and cannot say enough of here and the entire team.”
I think this is our 3rd or 4th transaction with Cindy and cannot say enough of here and the entire team. Also a shout out to Tate who was also great handling last minutes request for infromation .
Donald S.
“I have used Guaranteed Rate for 6yrs now and I get exceptional service that's why I keep coming back.”
I have used Guaranteed Rate for 6yrs now and I get exceptional service that's why I keep coming back.
Mildred M.
“Because for me all the work done by the Guaranteed rate and each step they help me and was very clear and responding my email or messages very quick”
Because for me all the work done by the Guaranteed rate and each step they help me and was very clear and responding my email or messages very quick
Clare L.
“They were so fast and helped me through every step of the process, keeping me informed.”
They were so fast and helped me through every step of the process, keeping me informed.
Omar P.
“Jason Pughe made the entire process so easy and broke everything down to where it made sense to us as first time home buyers.”
Jason Pughe made the entire process so easy and broke everything down to where it made sense to us as first time home buyers.
Julia B.