“They had far and away the best customer service of the 7+ mortgage quotes I received, and they also were far and away the fastest. Not only that, they had the lowest rates!”
Big fan of Rate.com and big fan of Stephen Delagrange! He (and the rest of the team) answered all of my questions and were extremely helpful to me at every step of the way. They had far and away the best customer service of the 7+ mortgage quotes I received, and they also were far and away the fastest. Not only that, they had the lowest rates! Buying a house is a very painful process at times; I would actively recommend any and all to work with Stephen and Rate.com! It was a joy to work with them, as surprising as that is to say!
“Stephen helped me solved all my first-time home buyer questions promptly and in a professional way; also helped to close ahead of time! ... [H]ighly recommend Stephen!”
Stephen helped me solved all my first-time home buyer questions promptly and in a professional way; also helped to close ahead of time!
His quick responses and thorough explanations helped me make quick decisions in this competitive market.
I shopped around for rates and found out that Stephen and Guaranteed Rate provided the best rate.
I talked to different lenders, and it was like talking to "car salesman's", whereas Stephen was super professional, helpful, efficient, skilled and experienced so I highly recommend Stephen as a top-notch lender! Great experience!
Response from Owner
Your positive feedback is greatly appreciated! We are overjoyed to hear that Stephen was able to assist you with all your first-time home buyer questions and provide the best rate. Thank you for choosing Stephen Delagrange at Guaranteed Rate!
“Stephen and his team make the entire home buying process easy and fast! They were responsive, flexible and able to meet a very short 21 day close!”
Stephen and his team make the entire home buying process easy and fast! They were responsive, flexible and able to meet a very short 21 day close! I highly recommend Stephen Delagrange and his team at Rate!
“Steve was incredibly responsive, knowledgeable, and easy to work with. He made what can often feel stressful and complicated much more straightforward and manageable.”
We’ve had the pleasure of working with Steve on both a refinance and the purchase of a new home, and we can’t recommend him highly enough. Throughout both experiences, he was incredibly responsive, knowledgeable, and easy to work with.
What stood out to us was his honesty and the way he took the time to walk us through every step of the process. He made what can often feel stressful and complicated much more straightforward and manageable.
If you’re looking for a mortgage partner you can trust, Steve is an excellent choice.
Response from Owner
We are glad to hear about your positive experience working with Steve. Thank you for sharing your feedback.
“Stephen and his team were incredibly helpful... They were able to close my mortgage in under 30 days, which exceeded my expectations. I would gladly recommend them.”
Stephen and his team were incredibly helpful throughout the entire process. They were able to close my mortgage in under 30 days, which exceeded my expectations. I’m very happy with their service and would gladly recommend them to any homebuyer.
“Steven Delagrange and his team walked me through every step. Steven, Michelle, and Matt provided detailed discussions covering all potential scenarios and options.”
Steven Delagrange and his team walked me through every step. Steven, Michelle, and Matt provided detailed discussions covering all potential scenarios and options. The team had in-depth knowledge as evidenced by answering all my intrusive calls/texts/emails. Each potential option was explored to the fullest and I never felt the team was not committed to taking my questions seriously. The system used to upload documentation and sign/acknowledge documents was very simple and intuitive - the team was also very responsive to questions or clarifications
RRobert L.
“As a loan officer myself, I have high standards... Stephen and his team exceeded those beyond belief. They were fantastic to work with and our closing process was simple and smooth.”
As a loan officer myself, I have high standards for the mortgage experience. Stephen and his team exceeded those beyond belief. They were fantastic to work with and our closing process was simple and smooth.
“His team was able to give me leverage to combat the insanely high interest rate and... offer me the lowest rate possible. You guys were great on helping me through this scary process.”
Buying your first house is scary and you start to take everything you hear to heart. I did this and the original morgage company I worked with was telling me my lowest rate was this unbelievable number. That’s when I reached out to Stephen and his team. His team was able to give me leverage to combat the insanely high interest rate and in the end his team was able to offer me the lowest rate possible. If I wasn’t told to reach out and investigate, I would be locked into a house that would’ve left me bankrupt. Thankfully because of this team, I’m able to deal with the emergent costs of making a house a home during this transition.
Thank you for putting up with my ever indecisiveness and constant worry! You guys were great on helping me through this scary process.
“Stephen was a pleasure to work with! His responses were always prompt and accurate. I highly recommend Stephen Delagrange for all your mortgage needs.”
Stephen was a pleasure to work with! His responses were always prompt and accurate. I highly recommend Stephen Delagrange for all your mortgage needs.
“Stephen and his team were great, so incredibly responsive, answering all our questions at all hours of the day”
Stephen and his team were great, so incredibly responsive, answering all our questions at all hours of the day, getting us over 10 pre approval letters until one was finally accepted and getting us qualified for first time homebuyer grants. And definitely offered the best rate we could find!
AAshley B.
“We have used Stephen twice now and will in the future. We share his name with friends and family. His communication is outstanding and he always makes us feel so at ease.”
We have used Stephen Delagrange twice now and we will use him in the future. We share his name with all of our friends and family. His communication is outstanding and he always makes us feel so at ease during the process. Thank you, Stephen, for always handling our business with such professionalism.
“He was incredibly helpful, knowledgeable, and professional ... and after shopping around with a few other companies, he gave us the lowest mortgage rate and beat them all!”
We had a fantastic experience working with Stephen at Guaranteed Rate. He was incredibly helpful, knowledgeable, and professional throughout the entire process. He was always available to answer my questions and guide me step by step, making what can be a stressful process much smoother. On top of that, after shopping around with a few other companies, he gave us the lowest mortgage rate and beat them all! His expertise and dedication were evident from start to finish, and I couldn't have asked for a better experience. I highly recommend him to anyone looking for a reliable and skilled mortgage professional!
Response from Owner
We're thrilled to hear about your fantastic experience working with Stephen at Guaranteed Rate. Thank you for sharing your positive feedback!
“As a first-time buyer I had to digest a lot of new info and Stephen was always ready to provide clarifications and support. I would recommend Stephen to anyone!”
My experience working with Stephen was great! He was super-responsive, always available, and very knowledgeable. As a first-time buyer I had to digest a lot of new info and Stephen was always ready to provide clarifications and support. I would recommend Stephen to anyone!
Response from Owner
Thank you for your kind words, Andrea! We are thrilled to hear that you had a great experience working with Stephen. We pride ourselves on being responsive, available, and knowledgeable to ensure a smooth process for our clients. Congratulations on becoming a first-time buyer, and thank you for recommending Stephen to others. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (773) 516-6871.
“Gave me a rate better than anyone else (more than 1% better than some). The process was super smooth. Excellent communication. I have been recommending him to all of my friends.”
Had a superb experience with Stephen. Gave me a rate better than anyone else (more than 1% better than some). The process was super smooth. Excellent communication all the way around. I have been recommending him to all of my friends. Thanks for a wonderful experience.
Response from Owner
Dear Adeel,
Greetings! Thank you for taking the time to share your wonderful experience with Guaranteed Rate. We are thrilled to hear that you had such a superb experience and that we were able to provide you with a rate that surpassed others in the market.
We pride ourselves on delivering a smooth process and excellent communication, so it's fantastic to know that we met your expectations. Recommending us to your friends means the world to us, and we appreciate your trust in our services.
If there is anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Stephen Delagrange at Guaranteed Rate.
Best regards,
Stephen Delagrange
“Prompt responses, and through the whole loan closing process I was teamed up with professionals to guide me through. I ended up with a relatively great rate. Highly recommend.”
After "lender shopping", I decided on Stephen at Guaranteed Rate. Easy decision - after submitting information, I immediately got preapproval letter to use for offers, prompt responses, and through the whole loan closing process I was teamed up with professionals to guide me through. I appreciated knowing what was going on at all times (I'm a hands-on type of person). I ended up with a relatively great rate during a hard time to purchase homes. The other lenders just couldn't compete with what I was given (rate lock, float down, education re: refinance in future, etc). Highly recommend to anyone venturing to buy or researching to buy property right now.
Response from Owner
Dear Matthew,
Greetings! We were thrilled to read your positive review of Stephen Delagrange at Guaranteed Rate. Thank you for choosing us as your lender and for taking the time to share your experience.
We are delighted to hear that you found our services prompt and efficient throughout the loan closing process. We always strive to provide our customers with excellent communication and guidance every step of the way. It's fantastic to know that our team of professionals was able to meet your expectations.
We understand the importance of transparency and keeping our clients informed. We believe in empowering our customers with knowledge so they can make well-informed decisions. Additionally, we are glad our competitive rates and additional benefits, such as rate lock and float down options, were advantageous for your home purchase.
Thank you for recommending us to others who are looking to buy or research property. We greatly appreciate your trust and confidence in our services. If you have any further questions or require assistance in the future, please feel free to reach out to us at (773) 516-6871.
Warm regards,
Stephen Delagrange, Guaranteed Rate (NMLS #216439)
“They were all understanding, empathetic, helpful and easy going through my entire process. Stephen and the team made refinancing my house easy and quick.”
I had a great experience with Guaranteed Rate. Stephen and the team (Diana,Chase and everyone else) that I communicated with were great! They were all understanding, empathetic, helpful and easy going through my entire process. Stephen was very helpful and supportive. If there was anything I didn’t understand he would respond through email or by phone in a quick response. Stephen and the team made refinancing my house easy and quick. And I can’t thank them enough for their help! I would most definitely recommend Stephen.
Response from Owner
Dear Lacoya,
Thank you so much for taking the time to share your experience with Guaranteed Rate and specifically our team, including Stephen, Diana, Chase, and everyone else involved! We truly appreciate your kind words and the 5-star rating you've given us.
It's wonderful to hear that Stephen and the team were understanding, empathetic, and helpful throughout the entire refinancing process. We always strive to provide efficient and supportive service, so it's great to know that we met your expectations. We'll be sure to share your appreciation with the entire team.
If you have any further questions or need assistance in the future, please do not hesitate to reach out to us at (773) 516-6871. Thank you for recommending Stephen and Guaranteed Rate, and we wish you the very best in your newly refinanced home!
Best regards,
The Guaranteed Rate Team
“Stephen and his team did an amazing job of guiding us through our options [...]. The entire process was smooth and they were very prompt and courteous. We couldn't be happier.”
Stephen and his team did an amazing job of guiding us through our options in gaining a mortgage for our new home. The entire process was smooth and they were very prompt and courteous in helping us know what we needed to submit and guiding us all the way through the underwriting process. They were able to help us close on our home quickly and we couldn't be happier with the process, him and his team, and the results all the way down to getting us setup with the servicer for making our payments.
Response from Owner
Thank you so much for your kind words, Ryan. We really appreciate you taking the time out to share your experience with us.
Cheers,
Stephen Delagrange at Guaranteed Rate (NMLS #216439)
“Stephen and his team were amazing from start to finish! They responded to every question and always kept us in the loop. The document uploading process was simple and ran smoothly.”
Stephen and his team were amazing from start to finish! They responded to every question and always kept us in the loop. The document uploading process was simple and our transaction ran smoothly. If you want one less headache in the closing process use Stephen and his team. Thank you so much for all you did!
Response from Owner
Dear Melissa,
Greetings! Thank you so much for taking the time to leave this review. We are thrilled to hear that your experience with us was amazing from start to finish! If you ever need any assistance in the future, please don't hesitate to reach out.
Thank you again for choosing Guaranteed Rate!
Warm regards,
Stephen Delagrange at Guaranteed Rate
“He is hands down the best at what he does! He’s helped us through multiple refi’s and a home purchase. He’s knowledgeable, patient, proactive and a really nice guy.”
My husband and I have been working with Stephen for years now. He is hands down the best at what he does! He’s helped us through multiple refi’s and a home purchase. I am constantly recommending Stephen. He’s knowledgeable, patient, proactive and a really nice guy, and great to work with.
Response from Owner
Hi Katherine, thank you for the kind words and taking the time to this review.
“As a first time homebuyer, it was shockingly simple to work with Stephen. He ran and coordinated everything perfectly... Even our realtor was impressed by his speed and effectiveness.”
As a first time homebuyer, it was shockingly simple to work with Stephen on our mortgage. He ran and coordinated everything perfectly with all the parties involved. Even our realtor was impressed by his speed and effectiveness.
Stephen came highly recommended to me and I would also strongly recommend him to anyone.
Response from Owner
Hi Abbas, We are thrilled to learn that you had a positive experience with us!
“Stephen and his team are as good of a mortgage team as you can ask for. [...] Him and his team were there throughout the process. I would recommend Stephen 10 out of 10 times.”
As first time homebuyers we had no idea what to expect or what we were doing. Stephen and his team are as good of a mortgage team as you can ask for. From the very beginning he got me a fully underwritten pre-approval that gave us and our realtor all the confidence we needed to find the right house. Him and his team were there throughout the process keeping us up to date and kept the process moving quickly. We closed on time without any hiccups, even using VA which has a few more obstacles. I would recommend Stephen 10 out of 10 times to anyone looking to buy a home.
Response from Owner
Hi Brad, thank you for the feedback and taking the time to leave a review.
“As a self-employed person applying for a home loan can be very stressful. Right away we could tell they were on our team. Everyone worked together to get the job done.”
Stephen and his team at Guaranteed Rate were excellent. As a self employeed person applying for a home loan can be verys stressful, some lenders won't even talk to you. Right away we could tell they were on our team. Everyone worked together to get the job done. This is our second time using Guaranteed Rate to finance a home and should we buy another home, we'll be back.
Response from Owner
Your feedback is incredibly valuable. We're thrilled to hear about your positive experience with Stephen Delagrange at Guaranteed Rate. Thank you for choosing us for your home financing needs.
“Stephen was the best agent I worked with. He worked diligently to provide me with a great rate, always answered my questions, and was very prompt in resolving any issues.”
Stephen was the best agent I worked with. He worked diligently to provide me with a great rate, always answered my questions, and was very prompt in resolving any issues. It was amazing to work with him.
Response from Owner
Thank you for your review. We deeply respect your kind words and are thrilled to hear about your positive experience working with Stephen. If you have any further questions or need assistance, feel free to reach out at (773) 516-6871.
“Stephen was great! He was always available to answer all our questions! During our journey as first time homebuyers, he made the overall process much easier. Highly recommended!”
Stephen was great! He was always available on the phone to answer all our questions! During our journey as first time homebuyers, we had to assimilate a lot of new notions but Stephen made the overall process much easier. Highly recommended!!!
Response from Owner
Thank you for your kind words, Raffaella! We're glad Stephen was able to provide you with excellent service and make your first-time homebuying experience easier. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (773) 516-6871.
“Stephen was always available on the phone to answer all my questions. Being a first-time buyer can be daunting and Stephen made sure I was aware of everything that was going on.”
Stephen was always available on the phone to answer all my questions. Being a first-time buyer can be daunting and Stephen made sure I was aware of everything that was going on, even after closing.
I highly recommend working with Stephen.
Response from Owner
Dear Guillermo,
Thank you so much for taking the time to write such a positive review. We appreciate your kind words and are thrilled to hear that Stephen was able to provide you with excellent service throughout the home buying process.
We understand that being a first-time buyer can often feel overwhelming, and we're glad that we were able to alleviate some of those fears by keeping you informed every step of the way, even after closing. Your recommendation means a lot to us, and we're grateful for your trust in Stephen and our company. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out to Stephen at (773) 516-6871.
Thank you again for choosing Guaranteed Rate, and we wish you all the best in your new home!
Warm regards,
“Stephen was excellent from our first chat to closing. He checked in regularly to see how we were fairing, and was always on top of any properties that we sent his way.”
Stephen was excellent from our first chat to closing. He checked in regularly to see how we were fairing, and was always on top of any properties that we sent his way. I truly do appreciate all of the help along the way. Thank you!
“Stephen was great to work with and made our refinance process very simple. He was always quick to answer any questions and would definitely recommend him to anyone.”
Stephen was great to work with and make our refinance process very simple. He was always quick to answer any questions that came up during the process and his team was first rate. I have completed several different refi's over the last several years with Stephen and would definitely recommend him to anyone looking to refinance.
Response from Owner
Kevin, thank you for this feedback and taking the time to leave a review.
“Stephen is phenomenal. Proactive, responsive and very informed on the mortgage markets. Would highly recommend to anyone looking for a trusted partner for their mortgage!”
Stephen is phenomenal. Proactive, responsive and very informed on the mortgage markets. Would highly recommend to anyone looking for a trusted partner for their mortgage!
“We were so grateful that we were able to get the job done with the help of Stephen and his team. Great communication and will be with you every step of the way.”
My husband and I decided to refinance our home. We made a call and Stephen went to work with his team. We were so grateful that we were able to get the job done with the help of Stephen and his team. Great communication and will be with you every step of the way. Thanks Stephen
“Always available to answer questions, walked me through all the steps and they helped me get the best mortgage. They were especially helpful when I had a delay from the seller.”
Great experience! Absolutely recommend using these guys especially Steve. Always available to answer questions, walked me through all the steps and they helped me get the best mortgage. They were especially helpful when I had a delay from the seller on closing, getting new paperwork together and keeping all of the grants and discounts for me.
“Stephen was extremely patient with us as first time home buyers. He was always available to answer questions and guide us through the process. We highly recommend!”
Stephen was extremely patient with us as first time home buyers. He was always available to answer questions and guide us through the process. We highly recommend!
“Every transaction with Stephen has been seamless. He is extremely knowledgeable, responsive and knows how to solve any problems that arise. I highly recommend him and his team”
Every transaction with Stephen has been seamless. He is extremely knowledgeable, responsive and knows how to solve any problems that arise. I highly recommend him and his team at Rate
“This was our first time buying a home, [and] they made the process very smooth. Stephen was very communicative and helpful and made every effort to get us the best rate.”
Stephen and his team were so great to work with! This was our first time buying a home, they made the process very smooth. Stephen was very communicative and helpful and made every effort to get us the best rate.
Response from Owner
We're pleased to hear that Stephen and his team made the home buying process smooth for you. Thank you for your feedback.
“Steve is knowledgeable, patient, responsive, and professional. He guided me step-by-step, answering all my questions. I highly recommend Steve to anyone looking to buy a new home.”
I recently had the pleasure of working with Steve for my first home purchase. He is knowledgeable, patient, responsive, and professional throughout the entire process. He guided me step-by-step, answering all my questions and ensuring I understood everything. I highly recommend Steve to anyone looking to buy a new home.
Response from Owner
Dear Farzad,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your experience with Guaranteed Rate during your first home purchase was a great one.
Should you have any future questions or need assistance, please feel free to reach out to us at (773) 516-6871. Thank you once again for choosing Guaranteed Rate. We wish you all the best in your new home.
Warm regards,
Stephen Delagrange
“Stephen was responsive every step of the way. Once we had an accepted offer the process from there to closing was quick and painless. Definitely recommend working with Stephen!”
Stephen was responsive every step of the way, fielding questions and providing terms for a number of property offers until we found the right place. Once we had an accepted offer the process from there to closing was quick and painless. Definitely recommend working with Stephen!
Response from Owner
Hi Kevin!
Thank you so much for taking the time to share your positive experience with Stephen Delagrange at Guaranteed Rate. We are thrilled to hear that Stephen was responsive and provided excellent service throughout your journey in finding the right property. We appreciate your recommendation and hope to assist you again in the future. If there's anything else you need, please don't hesitate to reach out to us at (773) 516-6871.
Best regards,
[Your Name]
“Stephen and his team were outstanding to work with on the mortgage process. Stephen was incredibly responsive, and his team's coordination made the process seamless from start to finish.”
Stephen and his team were outstanding to work with on the mortgage process. Stephen was incredibly responsive, and his team's coordination made the process seamless from start to finish.
Response from Owner
Thank you so much for your kind words, Arianna. We really appreciate you taking the time out to share your experience with us.
Cheers,
Stephen Delagrange at Guaranteed Rate (NMLS #216439)
“He kept us informed and giving us tips... he guided us all the way until the closing and beyond. I value the insights and guidance he provided. Excellent Customer Service.”
We had a wonderful experience with Stephen Delagrange since the time my son introduced to us we had a good phone conversation and he kept us informed and giving us tips how to approached our offer in our hunting for the house finally when we found the right one he guided us all the way until the closing and beyond.
I value the insights and guidance he provided to us.
Excellent Customer Service keep up the great job.
Thank you very much.
Response from Owner
Hello Edgar,
Thank you so much for taking the time to write such a wonderful review about your experience with Stephen and Guaranteed Rate. We're thrilled to hear that you had a great experience from start to finish, and that Stephen provided you with valuable insights and guidance throughout the process.
If you have any further questions or if there's anything else we can assist you with, please do not hesitate to reach out to us at (773) 516-6871.
Thank you once again for choosing Guaranteed Rate. We wish you all the best in your new home!
Warm regards,
Stephen Delagrange
“We have used Stephen twice and it always is a pleasure. He is courteous, professional, punctual, and makes the process go easily. Will continue with him in the future!”
We have used Stephen twice and it always is a pleasure. He is courteous, professional, punctual, and makes the process go easily. Will continue with him in the future!
“Stephen has always done excellent work over multiple refi’s. Listened to what I wanted, advised on revisions, then delivered quickly and easily.”
Stephen has always done excellent work over multiple refi’s. Listened to what I wanted, advised on revisions, then delivered quickly and easily. I recommend Stephan for all of your mortgage needs.
Response from Owner
Thank you for the feedback, Robert. Much appreciated!
“Stephen is professional, courteous and helpful—he has assisted us several times in getting good rates and efficiently staying in touch with us until we were approved.”
Stephen is a professional, courteous and helpful—he has assisted us several times in getting good rates and efficiently staying in touch with us until we were approved for our mortgage loans. I will definitely recommend him.
Response from Owner
Thanks for taking the time to leave this review, Abdul. Much appreciated!
“This is my third transaction with Stephen Delagrange. Two purchases and one refinance. I’ve always enjoyed a positive experience.”
This is my third transaction with Stephen Delagrange. Two purchases and one refinance. I’ve always enjoyed a positive experience. He takes the time to explain various options along with the pros/cons of each. He is also supported by an awesome team, so there’s always someone there for me, even in the few instances when Stephen may have been temporarily unavailable.
AAlfredo G.
10/10
“This is my third time doing business with Stephen Delagrange and his team. Each has been extremely positive.”
This is my third time doing business with Stephen Delagrange and his team. Each has been extremely positive. They stay on top of everything and always keep me informed at every step. It’s nice to do business with professionals who seem to love what they do and whom seem to genuinely care for their customers’ experiences!
AAlfredo G.
“Stephen was gracious and thoughtful - professional and very communicative! We had to pivot late in the game and he handled it all beautifully!”
Stephen was gracious and thoughtful - professional and very communicative! We had to pivot late in the game and he handled it all beautifully! I am so impressed with his knowledge and service...Thank You Stephen!
CCarolyn A.
10/10
“Stephen and his team always deliver. They promptly answer all of my questions, and explain everything slowly and carefully.”
Stephen and his team always deliver. They promptly answer all of my questions, and explain everything slowly and carefully. It helps me understand the process and knowing I’m strongly supported puts me at ease. I keep coming back whether on purchases or refinances I am confident they can help me with whatever I need.
AAlfredo G.
“Smoothest mortgage process we’ve had. Stephen was easy to work with, responsive, and got us to closing quickly with no surprises.”
Smoothest mortgage process we’ve had. Stephen was easy to work with, responsive, and got us to closing quickly with no surprises. Highly recommend him.
“Extremely responsive, experienced, professional, and easy to work with. Matt Kuhn and Stephen DeLagrange were the best!”
Extremely responsive, experienced, professional, and easy to work with. Matt Kuhn and Stephen DeLagrange were the best!
RRyan V.
“Extremely fast and professional service! Stephen and Matt were awesome and answered all of my questions very quickly.”
Extremely fast and professional service! Stephen and Matt were awesome and answered all of my questions very quickly. Would definitely recommend Rate to friends, and would love to work together again!
CChristian B.
“Stephen and his team had really great communication and prompt responses, and made the whole loan process very easy.”
Stephen and his team had really great communication and prompt responses, and made the whole loan process very easy. There were no issues and it was a great experience.
