“She made what is often considered a complicated process feel remarkably easy, and I am incredibly grateful for her guidance and support. Thank you for making my dream a reality!”
Working with Kia was an absolute pleasure from start to finish. She is professional, knowledgeable, responsive, and truly exceptional at what she does.
As someone who is very detail-oriented, I appreciated how diligent and organized Kia was throughout the entire process. She took the time to understand my goals and structured a loan that worked well for my specific needs, always explaining things clearly and making sure I felt informed every step of the way.
What impressed me most was her responsiveness. Whenever I had a question, she was quick to respond and always made me feel like a valued client. Her communication was excellent, and she consistently stayed on top of every detail, giving me complete confidence that everything was moving forward as planned.
Thanks to Kia’s expertise and efficiency, we were able to close quickly and seamlessly. The entire experience felt smooth, organized, and stress-free because of her professionalism and dedication.
If you are looking for a lender who is knowledgeable, trustworthy, attentive, and genuinely committed to providing outstanding service, I cannot recommend Kia highly enough. She made what is often considered a complicated process feel remarkably easy, and I am incredibly grateful for her guidance and support.
Thank you, Kia, for helping make my dream of homeownership a reality! 🏡✨❤️
“Kia and her team went above and beyond... Her expertise and guidance helped us close on time, and the entire process felt smooth and stress-free.”
Kia was excellent throughout the entire application, underwriting, and closing process.
She was incredibly professional, kind, knowledgeable, and easy to work with. From day one, I knew my wife and I were in great hands. Kia and her team went above and beyond for us every step of the way, from our initial application through closing.
Her expertise and guidance helped us close on time, and the entire process felt smooth and stress-free along the way.
My wife and I could not be happier with how everything turned out, and we will absolutely be recommending Kia to anyone looking for a lender.
Thank you so much, Kia!
“I needed to get approved for a home loan in under 10 days and she delivered above and beyond. She got me conditionally approved in under 48 hours and made this the easiest process.”
Kia at RATE was absolutely fantastic. I needed to get approved for a home loan in under 10 days and she delivered above and beyond. She communicated every step and gave me updates throughout the process. I never once had to follow up with her on next steps or if she needed anything from me. She made this stressful process the easiest process. She also got me conditionally approved in under 48 hours. I’ve already been telling anyone that’s looking to go talk to her! You’ll be happy you did!
“Working with Kia was an absolute pleasure from start to finish. She is professional, knowledgeable, responsive, and truly exceptional at what she does.”
Working with Kia was an absolute pleasure from start to finish. She is professional, knowledgeable, responsive, and truly exceptional at what she does. As someone who is very detail-oriented, I appreciated how diligent and organized Kia was throughout the entire process. She took the time to understand my goals and structured a loan that worked well for my specific needs, always explaining things clearly and making sure I felt informed every step of the way. What impressed me most was her responsiveness. Whenever I had a question, she was quick to respond and always made me feel like a valued client. Her communication was excellent, and she consistently stayed on top of every detail, giving me complete confidence that everything was moving forward as planned. Thanks to Kia’s expertise and efficiency, we were able to close quickly and seamlessly. The entire experience felt smooth, organized, and stress-free because of her professionalism and dedication. If you are looking for a lender who is knowledgeable, trustworthy, attentive, and genuinely committed to providing outstanding service, I cannot recommend Kia highly enough. She made what is often considered a complicated process feel remarkably easy, and I am incredibly grateful for her guidance and support. Thank you, Kia, for helping make my dream of homeownership a reality!
PPriscilla P.
“Kia was wonderful, she answered all of my questions each step of the way. Her and her team worked with me, my timeline, my anxieties and made sure I felt I could reach out.”
Kia was wonderful, she answered all of my questions each step of the way to ensure I understood all parts of the process. Her and her team worked with me, my timeline, my anxieties and made sure I felt I could reach out. Happy to start the new year with a new loan and feeling good about my decision.
“Your professionalism, responsiveness, and patience did not go unnoticed. You made a complicated process feel manageable, and we’re very grateful for all your effort.”
Kia, I just want to sincerely thank you and your entire team at rate.com for the outstanding job you did in getting our loan processed. Your professionalism, responsiveness, and patience—especially while navigating the seller’s delays—did not go unnoticed and were truly appreciated. You made a complicated process feel manageable, and we’re very grateful for all the effort your team put in on our behalf. Wishing you and your respective families a happy, healthy holiday
“Working with Kia was an absolute pleasure! From the very beginning, her professionalism and expertise stood out.”
Working with Kia was an absolute pleasure! From the very beginning, her professionalism and expertise stood out. She took the time to understand our unique situation and provided both a VA and FHA 203k Rehab loans tailored solutions that perfectly met our needs. Every step of the process was explained clearly, making what could have been an overwhelming experience incredibly smooth and stress-free.
Kia's communication was exceptional—always prompt, thorough, and friendly. She went above and beyond to ensure we were comfortable and informed throughout the journey. Thanks to Kia and the Rate Team, we were able to secure the perfect mortgage with excellent terms.
FFinas P.
“She was quick to respond, clear and to the point, and made the whole process smooth and stress-free. She secured us a great rate and was flexible in working with our needs.”
We had a great experience working with Kia! She was quick to respond, clear and to the point, and made the whole process smooth and stress-free. She secured us a great rate and was flexible in working with our needs every step of the way. Highly recommend!
“Our Loan office Kia Gostovic really made the process very easy, clear, fair & transparent for us. She was there at each and every step and made the situational complexities very simple.”
Our Loan office Kia Gostovic really made the process very easy, clear, fair & transparent for us. She was there at each and every step and made the situational complexities very simple. She really made this huge step of being able to buy a home very small!!
SSiddharth G.
“Kia and the team did a fantastic job working across all the different parts of the process, they were very communicative, professional, patient”
Kia and the team did a fantastic job working across all the different parts of the process, they were very communicative, professional, patient, and even empathetic when it was needed. This team knows how to take a large goal and work hand in hand with customers.
LLeslie-Ann F.
“Outstanding customer service, communication, and transparency! Kia Gostovic and her colleagues deserve extreme kudos.”
Outstanding customer service, communication, and transparency! Kia Gostovic and her colleagues deserve extreme kudos. Kia went above and beyond to not only coordinate that stuff was being completed by all parties but also that we were fully looped in with what was going on and what was needed! I plan on using guaranteed rate for all of my home purchases. Keep up the amazing work!
DDevin B.
“My loan officer Kia was absolutely amazing. The entire team went beyond my expectations, and I was able to close on new construction under 30 days.”
My loan officer Kia was absolutely amazing. The entire team went beyond my expectations, and I was able to close on new construction under 30 days.
“I had an exceptional experience. Kia accommodated my needs and helped find the best rate. She is prompt, answered all my questions [and] made the process go smooth.”
I had an exceptional experience. Kia is the best, she accommodated my needs and helped find the best rate. She is prompt, answered all my questions. She made the process go smooth. Thank you so much Kia!
“Kia was on top of things from the start. Super communicative and problem solving. I was concerned doing a mortgage online, if you are? My experience was fantastic.”
My Rate advisor was Kia. She was on top of things from the start. Super communicative and problem solving. I was concerned doing a mortgage online, if you are? My experience was fantastic.
“Kia has been great! My go to loan officer 3rd time in a row, one previous loan, one refinance, and second home loan this time.”
Kia has been great! My go to loan officer 3rd time in a row, one previous loan, one refinance, and second home loan this time.
KKunal K.
“Kia and Chris have done an amazing job during the whole refinance! 10+ stars!”
Kia and Chris have done an amazing job during the whole refinance! 10+ stars!
GGiancarlo N.
“Kia and her team were extremely helpful. They walked me through every step of my purchase and didn't leave me out in the cold wondering what was next”
Kia and her team were extremely helpful. They walked me through every step of my purchase and didn't leave me out in the cold wondering what was next
CCory R.
“We had a great experience working with Kia! She was quick to respond, clear and to the point, and made the whole process smooth and stress-free.”
We had a great experience working with Kia! She was quick to respond, clear and to the point, and made the whole process smooth and stress-free. She secured us a great rate and was flexible in working with our needs every step of the way. Highly recommend!
BBrian C.
“Great loan officer- Kia was incredibly helpful throughout the whole process. I would highly recommend her!”
Great loan officer- Kia was incredibly helpful throughout the whole process. I would highly recommend her! Also, easy to use systems!
DDavid C.
“The entire team was on-point, knowledgeable, quick, and efficient.”
The entire team was on-point, knowledgeable, quick, and efficient. Having gone through the process with another lender before, I did not even dare to think that the mortgage process could be so seamless and the originator could be so helpful and responsive. Thank you!
AAnton S.
“Kia assisted us with everything we needed and more, and even helped with some tricky realtors! I will recommend Kia and Rate to everyone I know!”
Kia assisted us with everything we needed and more, and even helped with some tricky realtors! I will recommend Kia and Rate to everyone I know!
RRobert G.
“Time was not on our side as it was very late in the game to change lenders but Kia and her team were up for the challenge. Not a single thing fell through the cracks”
This is my third time using Guaranteed Rate. I briefly began the process with another lender for the home I just closed on but quickly realized they were absolutely terrible to work with. I reached out to Kia who had done my last home loan and asked if I could work with her again. Time was not on our side as it was very late in the game to change lenders but Kia and her team were up for the challenge. Not a single thing fell through the cracks or wasn’t explained to me. They were incredibly
responsive, knowledgeable and continuously went above and beyond for me.
EElizabeth R.
“the team, fees, and rates in that order, but especially because the team really worked hard for my business relationship and found ways to be flexible to beat other lending offers.”
the team, fees, and rates in that order, but especially because the team really worked hard for my business relationship and found ways to be flexible to beat other lending offers.
KKristopher E.
“Kia and her team were AMAZING. … We even closed almost 2 weeks early!”
Kia and her team were AMAZING. As a Guaranteed Rate VP myself, I was truly impressed with her team's professionalism, promptness, and great attitude. We even closed almost 2 weeks early!
AAlan C.
“Kia and her team at Rate handled my first mortgage with flying colors! It was a great experience and I couldn’t recommend them more!”
Kia and her team at Rate handled my first mortgage with flying colors! It was a great experience and I couldn’t recommend them more!
“Kia and her team did an amazing job of getting my family in our forever home. They were attentive, responsive, and very knowledgeable throughout the entire process.”
Kia and her team did an amazing job of getting my family in our forever home. They were attentive, responsive, and very knowledgeable throughout the entire process. I will absolutely use their services in the future!
BBenjamin G.
“This team was absolutely amazing to work with. Kia responded extremely fast and got the process started”
This team was absolutely amazing to work with. Kia responded extremely fast and got the process started
“We had a great experience working with Kia! She was quick to respond, clear and to the point, and made the whole process smooth and stress-free.”
We had a great experience working with Kia! She was quick to respond, clear and to the point, and made the whole process smooth and stress-free. She secured us a great rate and was flexible in working with our needs every step of the way. Highly recommend!
BBrian C.
10/10
“The team moved quickly to get my loan approved, very impressive service thus far.”
The team moved quickly to get my loan approved, very impressive service thus far.
CChris P.
10/10
“Kia has been amazing and the additional products that Rate offers are great too.”
Kia has been amazing and the additional products that Rate offers are great too.
SStephen G.
10/10
“Rate provided a great service and moved really fast.”
Rate provided a great service and moved really fast.
AAna P.
“Loved working with Kia. She was knowledgeable, friendly and responsive.”
Loved working with Kia. She was knowledgeable, friendly and responsive.
“Kia was super friendly and professional. She talked to me like an old friend. She made the process simple and easy for me to understand.”
Kia was super friendly and professional. She talked to me like an old friend. She made the process simple and easy for me to understand. When I had questions she was quick to respond and very thorough. Super happy with my experience! Glad I got Kia on the phone when I decided to do a refi!!
CChristopher
“Kia and her team were knowledgeable, responsive, and efficient”
Kia and her team were knowledgeable, responsive, and efficient
DDeanna W.
“Kia was AMAZING! She was very attentive and reassuring every step of the way.”
Kia was AMAZING! She was very attentive and reassuring every step of the way. She also explained things in a way that was easy to comprehend and very sweet.
KKristina N.
“Kia from the first day she took my call all the way to closing was excellent.”
The entire team was great to work with, very few delays and they were very responsive. Kia from the first day she took my call all the way to closing was excellent.
RRamon G.
“Working with Kia was wonderful, and the entire process was very easy. She kept us updated as to the status of our application”
Working with Kia was wonderful, and the entire process was very easy. She kept us updated as to the status of our application, and provided helpful insights about the process.
AAmy P.
“Kia was great to work with. Provided me with some very competitive options and was very responsive and communicative whenever I needed any help. Would definitely recommend...”
Kia was great to work with. Provided me with some very competetive options and was very responsive and communicative whenever I needed any help. Would definitely recommend working with her.
“I found the rates were great and service was very good - I was worried about having closing ready in time and we ended up well ahead of schedule instead.”
The BorrowSmart grant was a huge factor, but in general I found the rates were great and service was very good - I was worried about having closing ready in time and we ended up well ahead of schedule instead.
GGriffin W.
“Lower cost for closing compared to other lenders given the same date pulled and same purchase price and zero points.”
Lower cost for closing compared to other lenders given the same date pulled and same purchase price and zero points. Organized and did not have many follow up questions indicating there was precision in asking for the right information the first time. Final closing costs were $3k lower than pre approval estimated closing cost which was a nice surprise, mostly because the escrow company had different rates.
GGabriel D.
“Everyone was super helpful, they kept this all expedited and pulled off quite a bit in a short period of time!”
Everyone was super helpful, they kept this all expedited and pulled off quite a bit in a short period of time!
CCory C.
“Betsy was the most caring, efficient and knowledgeable lender I have ever worked with while purchasing a home.”
Betsy was the most caring, efficient and knowledgeable lender I have ever worked with while purchasing a home. I’m forever grateful for her!
AAndrew B.
“Kia was friendly, responsive, communicative and a please to work with.”
Kia was friendly, responsive, communicative and a please to work with.
JJoseph P.
“The rate.com team stepped up and got it done with a better interest rate!”
When my previous lender threw some ridiculous standards at the last moment, with 2 weeks to close. The rate.com team stepped up and got it done with a better interest rate!
WWick W.
“Everyone I worked with at Guaranteed Rate was helpful, knowledgeable, and made the process painless”
Everyone I worked with at Guaranteed Rate was helpful, knowledgeable, and made the process painless
MMary V.
“Competitive rate, waived lender cost because of partnership with Auburn, and responsive loan officer and her team.”
Competitive rate, waived lender cost because of partnership with Auburn, and responsive loan officer and her team.
PPang-Li C.
“Excellent follow through on open items, managed to get everything done in a relatively small window of time.”
Excellent follow through on open items, managed to get everything done in a relatively small window of time.
IIvan R.
“Very responsive, accommodating, and knowledgeable. Staff is very professional and made us feel like we were in good hands.”
Very responsive, accommodating, and knowledgeable. Staff is very professional and made us feel like we were in good hands.
