Janette Hernandez

“She did not disappoint. Since the beginning she was able to discover our needs and guide us to the right path to purchase our first home.”

Janette was recommended by some of our closest friends. She did not disappoint. Since the beginning she was able to discover our needs and guide us to the right path to purchase our first home. She literally held our hand for more than a year to get us prepare to make a financial investment that will benefit our family. She was honest, patient and understanding. Every document that she requested was provided in a timely manner. Closing was smooth and unforgettable.

“Janette was phenomenal to work with from the pre-approval step through closing day. She is extremely knowledgeable about the home-buying process”

Janette was phenomenal to work with from the pre-approval step through closing day. She is extremely knowledgeable about the home-buying process and took the time to explain every step and scenario to us as her clients. Janette answered any and all questions we had no matter the time of day. We are very pleased with our interest rate and the overall process. Providing documents was seamless through Rate's online portal. Our processor, Anna, was great at following up and providing detailed instructions on what the next steps were. Overall, we will 100% be coming back to Guaranteed Rate and Janette Hernandez for any mortgage needs in the future.

“I enjoyed working with Janette, she was very patient and knowledgeable throughout the entire process. She was very easy to reach when needed.”

I enjoyed working with Janette, she was very patient and knowledgeable throughout the entire process. She was very easy to reach when needed.

“Janette Hernandez went above and beyond to help us get our home sweet home.”

Janette Hernandez went above and beyond to help us get our home sweet home.

“The excellent professional service provided by Janette Hernandez and Cassandra Rolon”

The excellent professional service provided by Janette Hernandez and Cassandra Rolon