“They were always professional, responsive, and one step ahead. Thanks to their dedication and hard work, we were able to close in just 15 days.”
From the moment our offer was accepted, Dean and his team — Chance and Justin — were incredible partners in helping us secure our home.
Throughout the process, they were always professional, responsive, and one step ahead. Whenever we had questions, no matter how small, they responded quickly and clearly. Even when we encountered some unexpected difficulties along the way, they didn’t miss a beat — they worked closely with us, problem-solved with care, and found solutions that kept everything on track.
Thanks to their dedication and hard work, we were able to close in just 15 days — something we never imagined would be possible when we first started. Looking back, we feel so grateful to have had such a skilled and committed team behind us. Dean, Chance, and Justin truly made a complicated process feel smooth and manageable, and we couldn’t have asked for a better experience.
“Thanks to their dedication and hard work, we were able to close in just 15 days. Dean, Chance, and Justin truly made a complicated process feel smooth and manageable.”
From the moment our offer was accepted, Dean and his team — Chance and Justin — were incredible partners in helping us secure our home.
Throughout the process, they were always professional, responsive, and one step ahead. Whenever we had questions, no matter how small, they responded quickly and clearly. Even when we encountered some unexpected difficulties along the way, they didn’t miss a beat — they worked closely with us, problem-solved with care, and found solutions that kept everything on track.
Thanks to their dedication and hard work, we were able to close in just 15 days — something we never imagined would be possible when we first started. Looking back, we feel so grateful to have had such a skilled and committed team behind us. Dean, Chance, and Justin truly made a complicated process feel smooth and manageable, and we couldn’t have asked for a better experience.
Response from Lender
Thank you Paul. We are grateful for your business. Enjoy your new home.
“Dean Rizzi and his team were on top of my loan process every step of the way, ultimately sprinting to an approval within 2 weeks! ... [T]he process was seamless.”
Dean Rizzi and his team were on top of my loan process every step of the way, ultimately sprinting to an approval within 2 weeks! Another lender I started with could not get an approval after 4 weeks of back and forth doc exchange on a non-user friendly website had my put my closing in jeopardy! I was referred to Guaranteed Rate and Dean by my realtor and from beginning to end, the process was seamless. With the help of Dean's team I was able to upload docs securely through Guaranteed Rate's website and track loan progress. Dean's team was very responsive by phone and email. Combine the tech with awesome customer service and you have a winning lending team ready to get buyers like myself into a new home!
Response from Owner
Thanks Michael! It was a pleasure working with you!
“Dean Rizzi and his team were on top of my loan process every step of the way, ultimately sprinting to an approval within 2 weeks! ... [T]he process was seamless.”
Dean Rizzi and his team were on top of my loan process every step of the way, ultimately sprinting to an approval within 2 weeks! Another lender I started with could not get an approval after 4 weeks of back and forth doc exchange on a non-user friendly website had my put my closing in jeopardy! I was referred to Guaranteed Rate and Dean by my realtor and from beginning to end, the process was seamless. With the help of Dean's team I was able to upload docs securely through Guaranteed Rate's website and track loan progress. Dean's team was very responsive by phone and email. Combine the tech with awesome customer service and you have a winning lending team ready to get buyers like myself into a new home!
“Dean and his team are consummate professionals. I've purchased 5 different homes with Dean... I've never been anything other than 100% satisfied with the care and outcome.”
Dean and his team are consummate professionals and know this process inside-out. Buying a home or refinancing a mortgage are difficult, stressful processes, but Dean and team understand their customer and know how make it as easy as can be. I've purchased 5 different homes with Dean, and refinanced several times on top of that. I've never been anything other than 100% satisfied with the care, attention, patience and outcome Dean and team have delivered.
“Each time he was responsive, professional, and great to work with. Chance is extremely knowledgeable and... always took the time to carefully answer our questions.”
We’ve worked with Chance Haynie for a HELOC last year, and recently worked with him again for a refi. Each time he was responsive, professional, and great to work with. Chance is extremely knowledgeable and always took the time to carefully answer our questions with thoughtful and highly informative answers. Dean Rizzi’s team is a great choice for your home loan needs!
“Dean and his team — Chance and Justin — were amazing to work with. They were professional, fast to respond, and always supportive.”
Dean and his team — Chance and Justin — were amazing to work with. They were professional, fast to respond, and always supportive. Even when we faced some unexpected challenges, they worked closely with us to quickly find solutions. Thanks to their dedication, we were able to close in just 15 days after our offer was accepted. We’re so grateful for their expertise and teamwork throughout the process!
SShuzhi Y.
“Professional, prompt & friendly service. They got us the best rate we could find anywhere. Great experience from beginning to end, we'd highly recommend Dean & his team!”
Dean & his team helped us with a recent San Francisco condo conversion refinance & we feel really lucky to have found him. Professional, prompt & friendly service. They got us the best rate we could find anywhere & were even able to lock our rate 30 days longer then the other (highly rated) loan provider we were talking with. The mobile notary that helped us sign our paperwork was even impressed with how thorough these guys are down to the final details. Great experience from beginning to end, we'd highly recommend Dean & his team to anyone!
“Dean and team were beyond helpful and knowledgeable! They educated this first time home buyer and were able to get a mortgage in place, in a bit of a time crunch.”
Dean and team were beyond helpful and knowledgeable! They educated this first time home buyer and were able to get a mortgage in place, in a bit of a time crunch. Not only were they responsive, but they took the time to help me understand my options. I would recommend them to anyone and everyone! You will be in good hands with them!!
“We started working with them after we experienced difficulties with other lenders. Dean and his team took care of everything quickly and efficiently. I highly recommend them!”
My experience with Guaranteed Rate was excellent. Dean, Chance and Justin were extremely helpful and knowledgeable during the process. We started working with them after we experienced difficulties with other lenders. Dean was immediately willing to help us and he and his team took care of everything quickly and efficiently. I highly recommend them and would work with them again. Thank you for making this happen for us!
“We tried other mortgage companies and were so frustrated by the process. Dean and Chance made this so easy, I can't believe other companies are still in the business.”
Dean Rizzi and Chance Haynie were excellent to work with. We tried other mortgage companies and were so frustrated by the process. Dean and Chance made this so easy, I can't believe other companies are still in the business. Go Guaranteed Rate! :0)
“As a first-time homebuyer, Dean and his team went out of their way to help me through the process of getting our mortgage. They were very professional throughout the process.”
As a first-time homebuyer, Dean and his team went out of their way to help me through the process of getting our mortgage. They answered questions, gave me numerous estimates with different loan structures, and were very professional throughout the process. One great thing about them: in a market where you often have to put in a no-contingency offer to get your offer at the top of the pile, my Realtor told me that once Dean has pre-approved you, you can be sure you will get your loan on time once you are in escrow.
I highly recommend Guaranteed Rate!
“Professional, prompt & friendly service. He got us the best rate out there & was even able to lock our rate for 30 days longer [than] the other... loan provider we were talking with.”
Dean & his team helped us with a recent San Francisco condo conversion refinance & we feel lucky to have found him! Professional, prompt & friendly service. He got us the best rate out there & was even able to lock our rate for 30 days longer then the other (highly rated) loan provider we were talking with. The notary that helped us sign our final paperwork was even impressed with how thorough our loan provider was. We'd highly recommend Dean & his team to anyone!
“They really put our minds at ease during such a stressful time, we trust them 100% to get the job done. We are very impressed with how professional they are while maintaining a personal touch.”
I strongly recommend dean Rizzi. This was our second home purchase and took help of Dean and his team both times. They really put our minds at ease during such a stressful time, we trust them 100% to get the job done. We are very impressed with how professional they are while maintaining a personal touch. We would recommend them again and again!
“Working with [Dean Rizzi] and his team was easy and seamless. Everything was handled via phone, online and email which was convenient... I would definitely recommend them.”
I recently worked with Dean Rizzi and his team over at Guaranteed Rate. Working with their team was easy and seamless. Everything was handled via phone, on line and email which was convenient for my wife and I who have 3 young children. So our times to break away to have to meet if needed is limited. Being able to handle everything with Dean and his team without having to meet face to face was such a huge help for my wife and I. I would definitely recommend Dean and his team to anyone and I would use their services again in the future if needed. -Tino E.
“Dean Rizzi and his team are very professional, very knowledgeable, and made both my initial mortgage and my re-finance two years later a seamless and well informed experience.”
Dean Rizzi and his team are very professional, very knowledgeable, and made both my initial mortgage and my re-finance two years later a seamless and well informed experience. Their experience and guidance through the whole process and their attention to detail made me confident they had my best interest in mind. They answered every question and provided clearly defined steps of our progress in the whole loan application process. I highly recommend Dean and his team.
Response from Lender
Thanks John! It's always a pleasure to work with you!
“Dean and his team members are very responsive and efficient. They have gone above and beyond to get the best rate and product... I am glad i chose to go with them for my mortgage loan.”
Dean and his team members are very responsive and efficient. They have gone above and beyond to get the best rate and product that meets my need. I am glad i chose to go with them for my mortgage loan.
“Dean and his team made the mortgage process pretty quick and painless. They were always snappy at handling any questions we had along the way, even at off-hours...”
Dean and his team made the mortgage process pretty quick and painless. They were always snappy at handling any questions we had along the way, even at off-hours, and everything was handled online so it was as convenient as you can get, given the amount of paperwork required.
“Dean was amazing!!! We spent two years trying to find someone to help us with a very complicated refi... and he came through for us in a huge way. His associates are fantastic”
Dean was amazing!!! We spent two years trying to find someone to help us with a very complicated refi and he was referred to us by a friend and he came through for us in a huge way. His associates are fantastic I can’t imagine at this point doing any type of business with anybody else!
“Dean and his group are really a great team. From the start he took his time to explain things clearly... Overall Dean and his team are friendly and professional.”
Dean and his group are really a great team. From the start he took his time to explain things clearly and answer our questions well. This helped us have a clear understanding all of the aspects of the loan and the costs were clearly laid out. As we moved into closing was when the rest of the team really shined. I was impressed with how efficient and transparent they all were! Overall Dean and his team are friendly and professional, exactly what I was hoping for in a loan officer.
“[T]hey were able to lock in one of the best interest rates from the outset. One of the smoothest refinance I've ever done.”
The team (Dean, Chance, Michael and Justin) at Guaranteed Rate is is excellent. I was able to help my mother get a refinance on her house during COVID-19. We were able to get most done electronically and Michael at Fidelity National Title was able to find a notary that could translate and was able to go to my elderly mother's house to sign off on the paperwork. Although it did take about 3 months (they are busy and understand why), they were able to lock in one of the best interest rates from the outset. One of the smoothest refinance I've ever done.
“The team at Guaranteed Rate is excellent. We were able to lock in one of the best interest rates from the outset. One of the smoothest refinance I've ever done.”
The team (Dean, Chance, Michael and Justin) at Guaranteed Rate is is excellent. I was able to help my mother get a refinance on her house during COVID-19. We were able to get most done electronically and Michael at Fidelity National Title was able to find a notary that could translate and was able to go to my elderly mother's house to sign off on the paperwork. Although it did take about 3 months (they are busy and understand why), they were able to lock in one of the best interest rates from the outset. One of the smoothest refinance I've ever done.
“Dean and his team members are very responsive and efficient. They have gone above and beyond to get the best rate and product that meets my need.”
Dean and his team members are very responsive and efficient. They have gone above and beyond to get the best rate and product that meets my need. I am glad i chose to go with them for my mortgage loan.
“Chance Haynie and team were exceptionally fast and informative and VERY patient with our 2 year long search.”
Chance Haynie and team were exceptionally fast and informative and VERY patient with our 2 year long search.
JJeffrey Y.
“My experience was excellent, very smooth, lots of support and helpful brokers”
My experience was excellent, very smooth, lots of support and helpful brokers
RRuth D.
“Great rate, smooth communication, and made overall process clear and simple.”
Great rate, smooth communication, and made overall process clear and simple.
LLevi E.
“CHance and team were great on Communications and making the best case for my refinancing.”
CHance and team were great on Communications and making the best case for my refinancing. The process is torturous but Chance and team did their best to make it tolerable. I was very disappointed with the appraisal but that's not Rates direct responsibility.
JJonathan S.
“Their professionalism, expertise & willingness to communicate clearly and effectively.”
Their professionalism, expertise & willingness to communicate clearly and effectively.
EElena D.
“We had an amazing experience with the team at guaranteed rate. Garrett really helped us navigate the loan process and did an amazing job at always being available to answer our questions.”
We had an amazing experience with the team at guaranteed rate. Garrett really helped us navigate the loan process and did an amazing job at always being available to answer our questions. Highly recommend!
Response from Owner
Thank you so much for your kind words, Scott. We really appreciate you taking the time out to share your experience with us.
Cheers,
Dean Rizzi at Guaranteed Rate (NMLS #237278)
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“Good works deserves good recommendation, I appreciate the effort... for helping me managed my trading account.”
Good works deserves good recommendation, I appreciate the effort of Mrs Linda james for helping me managed my trading account. Profits are been made weekly as she promised, i invested $1000 and now making $10,200 weekly, All thanks to her, Send her a DM and thank me later
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