“Krista is a quintessential professional. As first-time homebuyers, we felt that she simplified the intimidating borrowing process.”
Krista is a quintessential professional. As first-time homebuyers, we felt that she simplified the intimidating borrowing process through a holistic approach. She helped us not only think about borrowing today, but early outlined a reasonable budget for our debt thresholds and advised us to take future purchase plans into consideration.
As clients who are both U.S. and foreign citizens she clearly understood the nuances of borrowing for a foreign national on a G-4 visa. Krista quickly parsed through the unique supporting documents and successfully applied them to our borrowing request.
Krista strikes a fantastic balance when it comes to communication. She has timely e-mail/text/call responses, availability after hours and offers back-up when on vacation. Just as importantly, she exercises pristine discretion when sharing information with other stakeholders involved in the purchase, always prioritizing client confidentiality.
We always felt comfortable working with Krista as she fostered a relationship of trust without judgment. From our introductory meeting, she encouraged us to speak with other lenders and choose the one that best fit our needs. She never assumed she knew everything and was transparent when additional research was needed, which made her advice even more trustworthy.
A special mention to Melanie, who works closely with Krista, for keeping everything seamless. Melanie was consistently on top of our file, polite, and kept us on track throughout the process.
Response from Owner
Thank you for your kind review, Geoffrey! It was great working with you. Enjoy your home and reach out to me any time!
“[T]his last one she did for me was the easiest process I've ever experienced & we closed in 13 days. ( ... ) [H]ighly recommend everyone to use Krista -- she's amazing!”
Krista has done all of my mortgages for the past 15 years. I have to say this last one she did for me was the easiest process I've ever experienced & we closed in 13 days. Their systems are so great at keeping you informed every step of the way & was such a breeze to go thru. How many people reading this can actually say they enjoyed their most recent mortgage experiences? I can tell you that I did & highly recommend everyone to use Krista -- she's amazing!
Response from Owner
My business has been built by life-long clients like you! Thank you for your continued support.
“Krista went above and beyond to take us from offer accepted to closing in less than three weeks. ... Krista's team maintained proactive contact throughout the process.”
Thanks to Certainty Home Lending, we were able to make a strong offer with a favorable settlement date, enabling us to secure a home in a very competitive market. Krista went above and beyond to take us from offer accepted to closing in less than three weeks. Their technology platform was very easy to use, and Krista's team maintained proactive contact throughout the process to ensure that we met all requirements of our expedited timeline.
“Her expertise and attention to detail were truly invaluable—she listened carefully to my goals, answered every question with patience, and offered honest advice.”
I can’t say enough great things about my experience with Certainty Home Lending. From start to finish, they made the process of choosing the best financing option for my home renovation project seamless and stress-free. Krista, my mortgage broker, went above and beyond to ensure I had a thorough understanding of every option available. Her expertise and attention to detail were truly invaluable—she listened carefully to my goals, answered every question with patience, and offered honest advice tailored to my specific situation.
Thanks to her dedication and guidance, I was able to secure the perfect financing solution that fit both my renovation needs and budget. The communication was clear and consistent every step of the way, which gave me confidence and peace of mind throughout the process. I’m incredibly grateful for the personalized service and professionalism that my mortgage broker and Certainty provided. I highly recommend them to anyone looking for reliable financing and a team that genuinely cares about your success.
Response from Owner
I'm delighted to hear about your seamless and stress-free experience with Certainty Home Lending. Thank you for sharing your positive feedback!
“Krista & her team made the mortgage process so smooth. They were professional, helpful, and always available to answer my questions. I highly recommend Krista to anyone!”
Krista & her team made the mortgage process so smooth. They were professional, helpful, and always available to answer my questions. I appreciated the clear communication and support throughout the process. I highly recommend Krista to anyone!
Response from Owner
I'm glad my team and I were able to exceed your expectations. Thank you for recommending my services!
“Krista Ellis has such high integrity and makes high stakes processes fun and interesting.”
Krista Ellis has such high integrity and makes high stakes processes fun and interesting.
CChandler B.
“Krista is a true professional! Her communication is prompt and she’ll be with you thru the whole process.”
Krista, is a true professional! She will explain the loan process at a child’s level; if needed to. Her communication is prompt and she’ll be with you thru the whole process. I appreciate her service and I’m certain that you will too!
Response from Owner
Thank you for your review, Brandon! You and your father were fantastic clients. I wish you both the best!
“Super expert professional assistance and oversight by Krista Ellis made the process go smoothly and anxiety free!”
Super expert professional assistance and oversight by Krista Ellis made the process go smoothly and anxiety free!
SShela S.
“Krista consistently ensures all loans meet policies and federal regulations, demonstrating a keen eye for detail and a deep understanding of risk management.”
Krista Ellise consistently ensures all loans meet policies and federal regulations, demonstrating a keen eye for detail and a deep understanding of risk management. Krista's diligence has been valuable in protecting the customers. Keep it up Krista :)
