“He was incredibly patient, honest, and held our hands through the entire confusing process. He aggressively monitored the market to make sure we secured the absolute best rate.”
Buying our first home ( hubby and I) meant we had absolutely no clue what we were doing, but thank God for Ryan! He was incredibly patient, honest, and held our hands through the entire confusing process. He didn't just find us a mortgage; he recommended trusted professionals and services for guidance as well so we didn’t lose our minds and the few brain cells we have left🤣 .
Ryan was always available to answer our millions of questions and talk through our concerns. He was transparent about the entire process and what to expect (no unwanted surprises here!). He aggressively monitored the market to make sure we secured the absolute best RATE guaranteed.
The craziest part? He didn't ghost us after closing! Months after settling in, Ryan followed up just to check-in and see we had any lingering questions or issues. This is truly premium dedication and service. Thank you, Ryan! you are the absolute best. Truly a blessing to us and everyone you help! 💐
Response from Owner
Thank you so much for this incredible review! It truly made my day.
It was an absolute pleasure helping you and your husband purchase your first home. I know the home-buying and mortgage process can feel overwhelming, especially for first-time homebuyers, so I'm grateful you trusted me to guide you every step of the way. My goal is always to make sure my clients understand their mortgage options, know what to expect, and feel confident throughout the entire journey.
I'm also glad we were able to lock in a great mortgage rate and connect you with professionals I trust to help make the experience as smooth as possible. And for me, the relationship doesn't end at the closing table—I always want my clients to know they can reach out long after they've moved in with any questions.
Thank you again for your trust, your kind words, and for allowing me to be part of such an important milestone. Congratulations again on your new home!
-Ryan
“He gives honest, thoughtful guidance on everything from refinancing to market timing. He makes the whole process feel low-stress and got me fully funded in under two weeks.”
This review is long overdue. Ryan is the absolute best. He’s helped me with multiple offers and deals and has become my go-to for anything related to lending. He gives honest, thoughtful guidance on everything from refinancing to market timing. He’s incredibly hardworking, sharp, and easy to work with. He makes the whole process feel low-stress. Ryan got me fully funded in under two weeks, which was wildly impressive. I really appreciate how realistic he is about budgeting and what’s actually manageable based on your financial situation. I’ve worked with several lenders across different states, and Ryan is easily the most efficient and informed.
Response from Owner
Thank you Kristen for the kind words! I really appreciate you taking the time to share your experience working together on multiple offers and deals. It means a lot to hear that you found the guidance helpful on everything from refinancing to market timing, and that I was able to keep the process low-stress for you. I'm glad we were able to get you fully funded in under two weeks and that the realistic approach to budgeting and what's manageable based on your financial situation was valuable to you. Your feedback about the efficiency and being informed throughout the lending process is truly appreciated!
“From day one Ryan was super responsive, enthusiastic, and incredibly knowledgeable. Working with him made the entire experience smooth, stress-free and enjoyable!”
My partner and I couldn’t have asked for a better loan officer than Ryan for our first home. From day one Ryan was super responsive, enthusiastic, and incredibly knowledgeable. He broke everything down in a way that actually made sense to us, and he never moved on until he knew we fully understood each step. For something we knew absolutely nothing about going into, Ryan made us feel like experts by the end.
He brought so much positivity to the whole process, and even showed up at our closing to support us, which meant a lot. Working with Ryan made the entire experience a smooth, stress-free and enjoyable!
We are so grateful for all of Ryan’s help and would recommend him to absolutely anyone.
Response from Owner
Thank you Kara! It was a pleasure getting to work with you and Brad, thank you for trusting my team and I! I'm so glad that we could make your first home buying experience smooth and stress-free. It means the world to me that you felt comfortable throughout the entire process and that I was able to help you both feel confident and knowledgeable about each step. Making sure you fully understood everything was really important to me, especially since this was your first time going through this process. I'm thrilled that the positivity and enthusiasm came through, and I'm so happy I could be there to support you at your closing. Congratulations on your new home, and thank you for the wonderful recommendation!
“This was my second time working with Ryan and he continues to make what typically can be a painful process absolutely painless. His professionalism [is] second to none.”
This was my second time working with Ryan and he continues to make what typically can be a painful process absolutely painless. His professionalism, friendly and upbeat personality, and responsiveness are second to none - he is always 2 steps ahead of the process and keeps you feeling confident and prepared every step of the way. I have already recommended Ryan and his team to a number of my friends/family and I look forward to continuing to do so in the future. If you are actively looking for a team to help with your mortgage process, stop right now and call Ryan at Guaranteed Rate!
Response from Owner
Thank you Steve! Always grateful to be able to work with you! It truly means the world to me that you chose to work with me for the second time, and I'm so pleased that I could continue to make the mortgage process smooth and painless for you. Your kind words about my professionalism and responsiveness really touch me, and knowing that you feel confident and prepared throughout the process is exactly what I strive for with every client. I'm incredibly honored that you've been recommending me and my team to your friends and family - there's no greater compliment than that. Congratulations on your new home, and thank you again for your continued trust in me and Guaranteed Rate!
“Ryan recently closed a loan for my buyers in less than 14 days. His responsiveness, professionalism, and ability to effectively communicate made all the difference.”
⭐⭐⭐⭐⭐ Highly Recommend!
As a seasoned real estate agent, I’ve worked with many lenders, but Ryan VanAuken truly stands out. He recently closed a loan for my buyers in less than 14 days—an incredible feat in today’s market! His responsiveness, professionalism, and ability to effectively communicate made all the difference in my clients securing their dream home. In a competitive multiple-offer situation, having a lender who moves fast and communicates flawlessly gave my buyers the edge they needed. I can’t thank Ryan enough for his dedication and efficiency. If you’re looking for a lender who delivers results and makes the process smooth, I highly recommend Ryan!
Response from Owner
Thank you Lori! I'm truly grateful for the trust you have in me to service your clients, and it's always a pleasure getting to work with you! I'm so glad we were able to close your buyers' loan in less than 14 days and help them secure their dream home in such a competitive market. Your partnership and collaboration throughout the process made all the difference, and I really appreciate how you work alongside me to ensure everything goes smoothly for your clients. It means a lot to have your confidence in my ability to move quickly and communicate effectively, especially in those challenging multiple-offer situations where timing and responsiveness are so critical. Thank you for the wonderful review and for continuing to work with me - I look forward to many more successful closings together!
“We have worked with Ryan on two purchases and he is the real deal. No question goes unanswered and he is there for you throughout the entire process.”
We have worked with Ryan on two purchases and he is the real deal. No question goes unanswered and he is there for you throughout the entire process. We are blessed to have happened upon him 4 years ago when we relocated back to Massachusetts and bought a house. Here we are 4 years later and would not have thought to go to anyone else. He is amazing as well as everyone in his team!! Thank you so much
Response from Owner
Thank you so much! It truly means a lot to me that four years after helping you with your first home purchase in Massachusetts, you trusted me and my team again for your next one. Building relationships like this is one of my favorite parts of being a mortgage loan officer.
I’m always here to answer questions, talk through the numbers, and make the mortgage process as smooth as possible from pre-approval through closing. Thank you both for continuing to put your trust in us over the years. It was awesome getting to help you again, and congratulations on the new home!
-Ryan
“Ryan demonstrated excellent communication, strong time-management skills, and an impressive ability to stay organized and on task.”
I recently had the pleasure of working with Ryan on a real estate transaction where I represented the buyer. From start to finish, Ryan demonstrated excellent communication, strong time-management skills, and an impressive ability to stay organized and on task. With a quick 30-day closing, his responsiveness and attention to detail helped keep everything moving smoothly and efficiently.
I was highly impressed with Ryan’s professionalism and would confidently recommend him to any buyers looking for a knowledgeable, responsive, and reliable professional to help guide them through the lending process.
Response from Owner
Thank you so much! It was a pleasure working with you and helping your buyer through the mortgage process. I really appreciate the communication and teamwork on your end as well, especially with a quick 30-day closing timeline.
I always want my clients and their Realtors to feel informed and confident that everything is on track from pre-approval through closing. I’m glad we were able to make the home financing process a smooth one for your buyer. Thank you for the recommendation, and I’m looking forward to working together again!
-Ryan
“Ryan and his team demonstrated an abundance of patience, commitment and dedication while supporting my husband in his home buying journey.”
Ryan and his team demonstrated an abundance of patience, commitment and dedication while supporting my husband in his home buying journey. Ryan helped my husband with the purchase of 2 homes over 6 years and made the impossible possible. The sellers wanted to close in a very short time frame, ryan was confident and quick to accommodate to the urgency of a short closing period. His knowledge and dedication to his job is admirable! Highly recommend using Ryan Van Auken to help you get the best rate for your loan in a supportive, professional and friendly manner.
Response from Owner
Thank you so much for the kind words! It’s been an absolute pleasure helping your family over the years, and I’m incredibly grateful for the trust you’ve placed in me and my team through two home purchases using the VA loan.
This most recent closing definitely required us to move quickly, and I’m glad we were able to make the short closing timeline happen while keeping the mortgage process as smooth as possible. Helping past clients again is one of my favorite parts of being a mortgage loan officer, and it means a lot to be part of another chapter in your family’s homeownership journey.
Thank you again for the recommendation and continued trust. Congratulations to you both on the new home!
-Ryan
“Ryan was outstanding from start to finish. His communication was excellent, he kept both the clients and me informed throughout the entire process”
I recently had the pleasure of working with Ryan on a transaction where I represented the buyers and he handled their financing. Ryan was outstanding from start to finish. His communication was excellent, he kept both the clients and me informed throughout the entire process, and he was always responsive when questions came up.
In real estate, having a knowledgeable and dependable lender can make all the difference, and Ryan delivered. He stayed ahead of deadlines, helped keep the transaction on track, and made the financing process as smooth as possible for our clients.
I would absolutely recommend Ryan to anyone looking for a mortgage professional who is knowledgeable, responsive, and genuinely cares about getting his clients to the closing table. I look forward to working with him again!
Response from Owner
Thank you so much! It was a pleasure working with you and helping your buyers through the mortgage process. I really appreciate the communication and teamwork on your end as well—it makes such a difference in getting our clients to the closing table smoothly and on time.
As a mortgage loan officer, I always want both the buyer and their Realtor to know exactly where things stand throughout the home financing process. I’m glad we were able to work together to make this a great experience for your clients. Thanks again for the recommendation, and I’m looking forward to working together on many more!
-Ryan
“As a realtor, having a lender I can truly trust is incredibly important. I know Ryan will take the time to educate my clients...”
I first met Ryan by chance when I was considering refinancing my own home. From our very first conversation, I was impressed by his ability to explain everything clearly, his thoroughness, responsiveness, and the genuine kindness he showed throughout the process.
I quickly realized that Ryan was someone I could confidently recommend to my clients. Since then, we’ve worked together on several successful transactions, and he has consistently delivered the same level of professionalism, communication, and care.
As a realtor, having a lender I can truly trust is incredibly important. I know Ryan will take the time to educate my clients, answer their questions, and make sure they feel confident throughout the lending process. I trust him completely and am always happy to have him as part of my clients’ team.
I highly recommend Ryan to anyone looking for a knowledgeable, trustworthy, and genuinely caring lender!!
Response from Owner
Thank you so much for such a thoughtful review! It’s been awesome getting to know you, first through your own refinance and now through working together to help your clients with their home purchases.
One of the biggest compliments I can receive as a mortgage lender is earning the trust of a Realtor who feels confident sending their clients my way. I never take that responsibility lightly. My goal is always to educate buyers, communicate throughout the mortgage process, and make sure they feel comfortable and confident from pre-approval all the way through closing.
I really appreciate your trust, your referrals, and the opportunity to work together on many successful transactions. Looking forward to many more!
-Ryan
“After one 45 minute conversation with Ryan we were ready to tackle the process head on! … Ryan and his team made this process so pleasant”
As first time homebuyers, my boyfriend and I were very intimidated by the process. After one 45 minute conversation with Ryan we were ready to tackle the process head on! Early morning, late in the evening and every thing in between Ryan provided quick responses to our very many questions. Ryan and his team made this process so pleasant and we would highly recommend Ryan if you are looking for the best Loan Officer!
Response from Owner
Thank you so much! This means a lot to me. Helping first-time homebuyers understand the process and feel confident going into such a big decision is one of my favorite parts of being a mortgage loan officer. I’m so glad that first conversation helped make everything feel a little less intimidating!
It was a pleasure working with both of you throughout the home buying and mortgage process, and I’m always happy to answer the questions that come up along the way—no matter the time of day. Thank you for trusting me and my team with your first home purchase and for the recommendation. Congratulations again on your new home!
-Ryan
“Ryan is great! I am a real estate broker and have worked with him many times over the last five years. He always provides excellent customer service”
Ryan is great! I am a real estate broker and have worked with him many times over the last five years. He always provides excellent customer service to my clients and gets their loans closed on time and without issues.
Response from Owner
Thank you so much! It’s been a pleasure working together over the last five years and helping so many of your clients with their home financing. I really appreciate the trust you put in me and my team as a mortgage lender to take care of your buyers, communicate throughout the process, and get their loans to the closing table on time. Looking forward to many more deals together!
-Ryan
“Ryan takes the time to explain all your options. He goes out of his way to make sure you are happy”
Ryan is the your guy. Buying or refinancing, Ryan takes the time to explain all your options. He goes out of his way to make sure you are happy, and thats doesnt end once you close. Got a question, he will answer it. Got a concern he will help you with it. So make the stress free move and call Ryan and let his team help you.
Response from Owner
Thank you so much for the kind words and for trusting me with your home financing needs. It truly means a lot to know you felt supported not only during the mortgage process, but after closing as well. I believe my job as a mortgage loan officer doesn't end on closing day—I always want my clients to know they can call, text, or email me anytime they have a question or need guidance.
Whether it's buying a home, refinancing, or simply exploring your options, my goal is to make the process as smooth, transparent, and stress-free as possible. Thank you again for your recommendation and for putting your trust in me. It was a pleasure working with you, and I look forward to being a resource for you, your family, and your friends for many years to come!
-Ryan
“Beyond his fantastic professionalism, Ryan was warm and easy to talk to. He definitely made the stressful process of home shopping/buying much easier.”
Ryan was incredible! From the moment we started to consider looking for a house, Ryan took the time to explain the process and answer our endless questions. He got us our pre approval quickly, and ran through scenarios and numbers with us. His communication was excellent, from getting us price break downs and updated pre approval letters whenever we put or even thought about putting an offer in, and checked in regularly just to make sure we had what we needed.
Beyond his fantastic professionalism, Ryan was warm and easy to talk to. He definitely made the stressful process of home shopping/buying much easier. If you’re looking for a house or even starting to consider it, reach out to Ryan, you’ll be very glad you did!
Response from Owner
Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to me! It was a pleasure helping you from the very beginning of your home buying journey, and I'm so glad I could make the mortgage process feel a little less overwhelming. I know buying a home comes with a lot of questions and decisions, so I always want my clients to feel informed, prepared, and confident every step of the way.
I'm grateful you trusted me to help with your pre-approval, run through different home financing scenarios, and be there whenever you needed updated numbers or guidance. Thank you for recognizing my communication—that's something I work hard to provide for every client.
Congratulations again on your new home! I truly appreciate your recommendation, and if you ever need help with another home purchase, a refinance, or have any mortgage questions in the future, I'd be honored to help again. Wishing you many happy years in your new home!
-Ryan
“This was our first time buying a home and Ryan made the process feel less stressful and put us at ease. He moves quickly to meet deadlines but makes sure you understand it all.”
If you're looking for someone who will take the time to answer any and every question about the home-buying process, loans, etc. Ryan is definitely the way to go. He moves quickly to meet deadlines, but slows down to make sure you have a complete understanding of it all. He has great communication via phone calls or texts and clearly tries to provide you with options that best suit your needs.
This was our first time buying a home so we definitely had a lot of questions, but Ryan made the process feel less stressful and put us at ease. When there were changes needed, he was able to quickly pivot and get things done. It's obvious why our realtor was confident in referring Ryan to us and we'd happily refer Ryan to anyone else looking for the same positive experience and outcome. He also makes sure you know how much he appreciates working with you as well.
Thanks again Ryan!
Response from Owner
Thank you so much for taking the time to leave such a thoughtful review! It truly means a lot.
Helping first-time homebuyers navigate the mortgage process is one of the most rewarding parts of what I do. Buying a home can feel overwhelming, so I'm glad I was able to answer your questions, explain your home loan options, and help make the experience less stressful from start to finish.
I really appreciate your trust throughout the process and your willingness to adapt when things changed. My goal is always to provide clear communication, quick turnaround times, and personalized mortgage solutions that fit each client's needs.
Congratulations again on your new home! Thank you for allowing me to be part of such an exciting milestone. If you or anyone you know is looking for a mortgage or home loan in Massachusetts, I'd be honored to help.
-Ryan
“Ryan immediately started communicating clearly and helpfully on our short timeline in a competitive market. He did exactly what he said he would, and on time.”
Our real estate agent put us in touch with Ryan, and we have no regrets! Ryan immediately started communicating clearly and helpfully, which was important on our short timeline in a competitive market. He made sure we were clear on financial concepts, options, strategies, and procedures. He did exactly what he said he would, and on time. If you're a buyer, that's what you need in a mortgage professional.
Response from Owner
Thank you so much for your thoughtful review! It was a pleasure helping you through your home purchase.
I'm especially grateful for your trust during such a competitive market. My goal is always to make the mortgage process as straightforward as possible by clearly explaining loan options, financial strategies, and each step along the way so my clients can make informed decisions with confidence.
Buying a home often comes with tight deadlines, so I'm glad we were able to move quickly while keeping you informed throughout the entire process. Thank you for recognizing my commitment to communication and follow-through—those are things I strive to provide for every client.
Congratulations again on your new home! Thank you for choosing me as your mortgage lender.
-Ryan
“I found the process with them to be extremely transparent, user friendly, secure, and efficient. The entire team was highly knowledgeable and made themselves available.”
I was hesitant to commit to refinancing as my only other experience in the mortgage process with a small bank had been very time consuming, impersonable, and inefficient. Working with Ryan at Guaranteed Rate proved to be a very different experience for me. I found the process with them to be extremely transparent, user friendly, secure, and efficient. The entire team was highly knowledgable and made themselves available to answer any and all of my questions from start to finish and even after closing. I will without a doubt work with them again and I would highly recommend their team to anyone looking to buy a home or refinance.
Response from Owner
Thank you so much for taking the time to share your experience! It was a pleasure helping you with your refinance.
I'm especially grateful that you trusted me after your previous mortgage experience. My goal is always to make the refinance process as transparent, efficient, and stress-free as possible while keeping clients informed every step of the way. I'm glad you found our technology easy to use and that our team was able to answer your questions before, during, and after closing.
Thank you again for your trust and recommendation. It truly means a lot. If you ever need anything in the future—whether it's refinancing again, purchasing your next home, or simply discussing your mortgage options—I'm always happy to help. I appreciate the opportunity to have earned your business!
-Ryan
“Ryan is knowledgeable, responsive, and always takes the time to explain the lending process clearly, making what can be a stressful experience feel smooth and manageable.”
Ryan is an outstanding lender and a true professional. I have had the pleasure of working with him on numerous transactions, and he consistently provides exceptional service to both clients and agents. Ryan is knowledgeable, responsive, and always takes the time to explain the lending process clearly, making what can be a stressful experience feel smooth and manageable.
What sets Ryan apart is his commitment to finding the best solution for each client's unique situation. He communicates proactively, meets deadlines, and goes above and beyond to ensure transactions stay on track. As a Realtor, I have complete confidence referring my clients to Ryan, knowing they will be in excellent hands.
I highly recommend Ryan to anyone looking for a trustworthy, knowledgeable, and dedicated lender.
Response from Owner
Thank you so much for your incredibly thoughtful review, Claire. Your trust in referring clients to me means absolutely everything, and I'm deeply grateful for our continued partnership. It's wonderful to hear that you feel confident in the service I provide to both you and your clients throughout our numerous transactions together.
I truly appreciate you taking the time to highlight the aspects of my work that matter most - being responsive, communicative, and committed to finding the best solutions for each client's unique situation. Knowing that I've been able to make the lending process feel smooth and manageable for your clients, and that our collaboration helps keep transactions on track, is incredibly rewarding.
Your partnership as a Realtor has been invaluable, and I look forward to continuing to work together to provide exceptional service to the clients we serve. Thank you again for your trust and for this wonderful review.
“I recently purchased my first home and [Ryan] was incredibly helpful and responsive. He helped educate my wife and I on the process and walked us through to closing.”
10/10 would recommend, Ryan is excellent to work with. I recently purchased my first home and he was incredibly helpful and responsive through the entire process. He helped educate my wife and I on the process, made the pre-approval process a breeze, and walked us through to closing. Even my real estate broker commended Ryan's professionalism. Thanks Ryan!
Response from Owner
Thank you Kevin for the review! It has been great getting to work with you and congratulations on your new home!
“Ryan helped me navigate a two-week closing that was less chaotic than many standard 30-day closings. His expertise and attention to detail made a huge difference.”
Ryan helped me navigate a two-week closing that was less chaotic than many standard 30-day closings. His expertise, attention to detail, and ability to keep everything moving smoothly made a huge difference.
If you're looking for a mortgage professional with deep industry knowledge and exceptional service, I highly recommend Ryan.
Response from Owner
Thank you for sharing your experience with our two-week closing process and recognizing our expertise and attention to detail. We're thrilled to hear that Ryan was able to help you navigate such an accelerated timeline while maintaining the smooth, organized approach that made your closing less chaotic than many standard 30-day closings. Ryan's deep industry knowledge and commitment to exceptional service are exactly what we strive to deliver to every client. Your recommendation means a great deal to us, and we're grateful that Ryan's ability to keep everything moving efficiently made such a positive difference in your mortgage experience.
“As a realtor, I know my clients are in great hands with Ryan. He consistently delivers a smooth experience and is always available to answer questions and provide guidance.”
Ryan is hands down my goto lender! His communication is exceptional, his follow-up is always prompt, and his knowledge of the lending process is second to none. As a realtor, I know my clients are in great hands with Ryan. He consistently delivers a smooth experience and is always available to answer questions and provide guidance. I highly recommend him!
Response from Owner
We are excited to hear about your positive experience! Thank you for recognizing Ryan's exceptional communication and expertise. It's wonderful to know that his prompt follow-up and extensive knowledge of the lending process have made such a positive impression on you as a realtor. We're thrilled that Ryan has been able to consistently deliver the smooth experience you and your clients deserve, and that his availability to answer questions and provide guidance has been valuable to your professional relationship. Your recommendation means a great deal to us, and we're grateful that you consider Ryan your go-to lender.
“This was my second time working with Ryan. One of [his] biggest strengths is how clearly he explains everything. He helped make the process much less stressful.”
This was my second time working with Ryan, and that alone speaks to the trust and confidence I have in him. When it came time to buy another home, I knew exactly who I wanted to work with.
One of Ryan’s biggest strengths is how clearly he explains everything. The financial side of buying a home can be overwhelming, but he does a great job breaking things down, and providing the information you need to make informed decisions. He helped make the process much less stressful and set us up for success every step of the way. Ryan genuinely cares about his clients and always has their best interests in mind. He’s friendly, approachable, and easy to work with. I highly recommend him to anyone looking for a lender they can trust.
Response from Owner
Thank you for the kind words Woodly, always a pleasure getting to work with you! It truly means the world to me that you chose to work with me for your second home purchase - that level of trust and confidence from clients like you is what makes this work so rewarding. I'm so glad that my approach to breaking down the financial aspects and explaining everything clearly helped make the process less stressful for you. Knowing that I was able to set you up for success every step of the way and that you felt supported throughout your home buying journey is exactly what I strive for with every client. Thank you again for taking the time to share your experience and for the wonderful recommendation!
“As first time homebuyers, he really made the process as painless as possible and helped us close quickly. Always made sure to let us know whenever something was needed.”
Couldn't have asked for a better mortgage agent than Ryan. From day one he was an absolute pleasure to work with. Every step along the way he made sure to explain things to us in a simple way so we always knew what was happening. He was always readily available when we needed help and ready to explain anything about the process.
As first time homebuyers, he really made the process as painless as possible and helped us close quickly. Always made sure to let us know whenever something was needed so there were no delays.
If you are looking for a mortgage I would highly recommend Ryan.
Response from Owner
Thank you Mike for the kind words and congrats on your new home! It was truly a pleasure working with you throughout your home buying journey. I'm so glad that I could help make the mortgage process clear and straightforward for you as first-time homebuyers. Your satisfaction means everything to me, and I'm thrilled that we were able to close quickly without any delays. Thank you for taking the time to share your experience and for recommending my services.
“Besides making the process quick and painless, calling on Ryan’s expertise made me feel confident. My wife and I had an overall great experience with Ryan and his team.”
Just refinanced my house with Ryan and had an excellent experience. Besides making the process quick and painless, calling on Ryan’s expertise made me feel confident throughout the process. My wife and I had an overall great experience with Ryan and his team. I recommend him to everyone I know who is thinking about buying or refinancing and I look forward to getting the opportunity to work with him again.
Response from Owner
Thank you Brian for the kind words, I'm glad you had an excellent experience! It was truly rewarding to help you and your wife through the refinancing process, and I'm so pleased that we were able to make it quick and painless for you both. Your confidence in the process was important to me, and I'm grateful that my expertise helped put you at ease throughout. Always a pleasure getting to work with both you and Megan! I really appreciate your recommendation to others who are thinking about buying or refinancing, and I would be delighted to have the opportunity to work with you again in the future.
“I have bought three houses using Ryan and his team. He is incredibly knowledgeable about the mortgage process... I can’t imagine going through the mortgage process with anyone but him!”
I have bought three houses using Ryan and his team. He is incredibly knowledgeable about the mortgage process. He is also so patient when explaining mortgages and the home buying, even when I asked the same questions more than once. I always felt supported by Ryan, and he is always available via text, call or email. I can’t imagine going through the mortgage process with anyone but him!
Response from Owner
Thank you Colton! Grateful for the kind review, wishing you and Melissa nothing but the best as always! It has been such a pleasure working with you through all three of your home purchases. Your trust in me and my team throughout these mortgage processes means the world to us. I'm so glad that my explanations of the mortgage details and home buying process were helpful, and please know that I'm always here to answer any questions you might have, no matter how many times you need to ask them. Being available for my clients via text, call, or email is just part of how I believe this process should work. Thank you again for taking the time to share your experience, and I truly appreciate your continued confidence in our services.
“From day one Ryan was super responsive, enthusiastic, and incredibly knowledgeable. He broke everything down in a way that actually made sense to us”
My partner and I couldn’t have asked for a better loan officer than Ryan for our first home. From day one Ryan was super responsive, enthusiastic, and incredibly knowledgeable. He broke everything down in a way that actually made sense to us, and he never moved on until he knew we fully understood each step. For something we knew absolutely nothing about going into, Ryan made us feel like experts by the end.
He brought so much positivity to the whole process, and even showed up at our closing to support us, which meant a lot. Working with Ryan made the entire experience smooth, stress-free and enjoyable!
We are so grateful for all of Ryan’s help and would recommend him to absolutely anyone.
“As first-time homebuyers, we really appreciated how communicative and thorough Ryan and others at Rate were. We were able to close on our first home in just 21 days!”
We had an amazing experience working with Ryan at Rate! As first-time homebuyers, we really appreciated how communicative and thorough Ryan and others at Rate were throughout the entire process. They took the time to explain everything clearly, kept us updated every step of the way, and made sure we always knew what to expect.
Thanks to their efficiency and dedication, we were able to close on our first home in just 21 days! We couldn’t have asked for a smoother experience.
Response from Owner
Thank you Kayleigh for the very thoughtful and kind review! Very grateful to have had the opportunity to work with you and Matt! It was truly a pleasure guiding you both through your first home buying journey. I'm so glad that our communication and thoroughness throughout the process helped make this experience smooth for you as first-time homebuyers. Knowing that we were able to keep you informed every step of the way and close on your home in just 21 days makes all our efforts worthwhile. Congratulations on becoming homeowners!
“Ryan gave us over 20 pre-approval letters [and] just helped us refinance at a lower rate, saving us a bunch of money each month. If you are in the market, look no further!”
This the second time that Ryan helped us with getting mortgage. When we were looking for new home 3 years ago, it was a tough time for buyers. It took us a whole year to buy a house. Ryan gave us over 20 pre-approval letters. Ryan kept in touch with us after we closed on the house 2 years ago. He just helped us refinanced at a lower rate, saving us a bunch of money each month. If you are in the market for a new home or looking to refinance, look no further!
Response from Owner
Thank you Haider! Always is a pleasure getting to work with you! I'm so glad I could help you through that challenging home buying process three years ago, and I remember how persistent we had to be with those pre-approval letters during such a tough market for buyers. It means a lot that you came back to me for your refinancing needs, and I'm thrilled we were able to secure you a lower rate that's saving you money each month. Working with you both times has been wonderful, and I truly appreciate your trust in my services.
“Ryan was extraordinarily helpful throughout the process... tailoring the offering and advice about what I can do taking into consideration our unique situation. Overall, great service.”
I got to know Ryan through a friend and I gotta say he was a great recommendation. I had little experience with the home buying process, but Ryan walked me through absolutely everything. Ryan was extraordinarily helpful throughout the process, not shying away from delving into all the details and put a lot of effort into making sure I walked away with a full understanding of what I needed to know. I had a lot of questions and concerns but Ryan addressed each and every single one of them, tailoring the offering and advice about what I can do taking into consideration our unique situation. Overall, great service, great communication & fantastic straightforward experience.
Response from Owner
Thank you for the kind review! It was truly a pleasure working with you throughout your home buying journey. I'm so glad I could help walk you through each step of the process and provide the detailed explanations you needed. Your questions and concerns were completely understandable given that this was new territory for you, and I'm thrilled that I could address each one while tailoring everything to fit your unique situation. Seeing first-time homebuyers gain confidence and understanding throughout the process is exactly why I love what I do. Congratulations on becoming a homeowner!
“Ryan was extremely patient, transparent, and always took the time to explain everything clearly. His professionalism and dedication made the process smooth and stress-free.”
I’m incredibly thankful to Ryan and his team for their outstanding support throughout my home loan process. Ryan was extremely patient, transparent about all loan options, and always took the time to explain everything clearly. He was consistently available to answer all my questions, no matter how big or small. His professionalism, responsiveness, and dedication made the entire process smooth and stress-free. I highly recommend Ryan and his team to anyone looking for a reliable and supportive loan officer!
Response from Owner
Thank you Zhauoyu for the very kind words! It truly means the world to me and my team to hear that we were able to provide you with the outstanding support you deserved throughout your home loan process. Working with you was an absolute pleasure from start to finish. Your patience and trust in us as we walked through all the loan options and explained each step of the process made our job so much more rewarding. We're thrilled that our efforts to be available for all your questions and maintain clear communication helped make your experience smooth and stress-free. Wishing you nothing but the best in your new home and many wonderful memories to come!
“As a first-time homebuyer and veteran family, Ryan's familiarity with the VA process was invaluable. He helped us feel confident throughout and we felt like we were in good hands.”
We had a great experience with Ryan. My husband and I were first-time homebuyers and Ryan was the perfect person to help us navigate the mortgage process. Ryan is extremely knowledgeable, thorough, and responsive. As a veteran family, we used the VA loan, and Ryan’s familiarity with the VA process was invaluable. He made sure we understood each step, answered all of our questions promptly, and helped us feel confident throughout. We always felt like we were in good hands. We’re so grateful for his support and would highly recommend him to anyone looking to buy a home!
Response from Owner
Thank you Grace for the very kind review! Working with you and Tom is always a pleasure, and it was truly rewarding to be part of your journey as first-time homebuyers. I'm so glad that I could help you both navigate the mortgage process and that my familiarity with the VA loan process proved valuable for your veteran family. It means a lot to hear that you felt confident throughout each step and that I was able to answer all of your questions promptly. Your trust in me during this important milestone is something I deeply appreciate. Congratulations on your new home, and thank you for recommending my services to other potential homebuyers!
“We had a great experience with Ryan. My husband and I were first-time homebuyers and Ryan was the perfect person to help us navigate the mortgage process.”
We had a great experience with Ryan. My husband and I were first-time homebuyers and Ryan was the perfect person to help us navigate the mortgage process. Ryan is extremely knowledgeable, thorough, and responsive. As a veteran family, we used the VA loan and Ryan's familiarity with the VA process was invaluable. He made sure we understood each step, answered all of our questions promptly, and helped us feel confident throughout. We always felt like we were in good hands. We’re so grateful for his support and would highly recommend him to anyone looking to buy a home!
“He is very knowledgeable in his industry and explains the process in plain simple language that's easy to follow... and he helped with every step along the way.”
My wife and I highly recommend Ryan Van Auken, Mortgage Loan Officer if you're looking for a mortgage to purchase a home or to refinance your current mortgage on your home. He is very knowledegable in his industry and explains the process in plain simple language that's easy to follow and understand. He also coordinates the loan process with the legal team on your behalf so there's no missed steps along the way. In the future he also looks out for his clients as he was the one that reached out to us about the pro's of refinancing at that point in time and again, he helped with every step along the way.
Tom and Tamiya M.
Response from Owner
Thank you Tom! Grateful to have been able to work with you and Tamiya, congratulations on your new home! It was truly a pleasure guiding you both through the mortgage process and helping you understand each step along the way. I'm so glad that my coordination with the legal team made the experience smoother for you both. Your kind words about my approach to explaining things in plain simple language really mean a lot to me. I look forward to continuing to look out for you and Tamiya in the future, just as I did when I reached out about the refinancing opportunity. Thank you for taking the time to share your experience and for recommending my services to others looking for mortgage assistance.
“From day one he made the entire loan application and closing process extremely easy to understand and smooth! We would recommend him to anyone, especially first time home buyers.”
We were referred to Ryan and from day one he made the entire loan application and closing process extremely easy to understand and smooth! He kept us informed throughout the whole process, was available what felt like 24/7 for questions, and we were able to close even sooner than expected. We would recommend him to anyone, especially first time home buyers.
Response from Owner
Thank you Andy! You and Jessica are amazing people, very thankful our paths crossed and I had the opportunity to work with you both! It was truly a pleasure guiding you through the loan application and closing process. I'm so glad that I was able to make everything feel smooth and easy to understand for you. Being available to answer your questions throughout the entire process is something I take pride in, and I'm thrilled that we were able to get you to closing even ahead of schedule. Your kind words about recommending me to others, especially first-time home buyers, mean the world to me. Wishing you both all the best in your new home!
“Ryan continues to make what typically can be a painful process absolutely painless. His professionalism, friendly and upbeat personality, and responsiveness are second to none”
This was my second time working with Ryan and he continues to make what typically can be a painful process absolutely painless. His professionalism, friendly and upbeat personality, and responsiveness are second to none - he is always 2 steps ahead of the process and keeps you feeling confident and prepared every step of the way. I have already recommended Ryan and his team to a number of my friends/family and I look forward to continuing to do so in the future. If you are actively looking for a team to help with your mortgage process, stop right now and call Ryan at Guaranteed Rate!
SSteven F.
“As a first-time home buyer, I was anxious about the closing process. He walked me through the process... His communication was excellent. He and his team made the entire process easy.”
Ryan was awesome to work with! As a first-time home buyer, I was anxious about the closing process. He walked me through the process and kept me informed of updates, what was going to happen next, and timelines. His communication was excellent, and he was always quick to respond to my questions. Ryan and his team made the entire home buying process easy. I would highly recommend Ryan to anyone looking for a loan officer!
Response from Owner
Thank you Mayumi, and congratulations on your new home! It was truly a pleasure working with you throughout your home buying journey. As a first-time home buyer, I understand how overwhelming the process can feel, and I'm so glad I could help ease your anxiety by keeping you informed every step of the way. Your kind words about my communication and responsiveness mean a great deal to me and my team. We're thrilled that we could make your entire home buying experience smooth and easy. Thank you for recommending me to others - it's feedback like yours that makes what we do so rewarding!
“Ryan and his team were awesome. They closed my loan in 11 days. Unheard of but they did it. I highly recommend Ryan for any type of mortgage.”
Ryan and his team were awesome. They closed my loan in 11 days. Unheard of but they did it. I highly recommend Ryan for any type of mortgage.
Response from Owner
Thank you Tommy! Always a pleasure to get to work with you! We're so grateful for your kind words about our team's efforts. Achieving an 11-day loan closure is something we take great pride in, and it was wonderful to be able to deliver that exceptional timeline for you. Your recommendation means the world to us, especially when it comes to helping others with their mortgage needs. Wishing you all the best in your new home and hoping you create many wonderful memories there!
“Ryan and his team helped us feel at peace throughout the whole process. His communication and attention to detail helped us to know that everything would be taken care of.”
Ryan is incredible to work with. Navigating buying your first home, as many know, can be very stressful yet Ryan and his team helped us feel at peace throughout the whole process. His communication and attention to detail helped us to know that everything would be taken care of. Ryan also did an excellent job at explaining all the information to us in a way that was easy to understand and he made sure we knew exactly what was going on at every step of the process. Through the help of Ryan and his team we were able to close on our home 17 days from the time our offer was accepted. We would highly recommend Ryan for any of your loan needs.
Response from Owner
Thank you Evan! Was a pleasure getting to work with you and your family throughout this exciting journey. I'm so glad that my team and I were able to help make the home buying process feel less stressful for you as first-time homebuyers. It means a lot to hear that our communication and attention to detail gave you confidence that everything would be handled properly. I always strive to explain all the mortgage information in a clear, understandable way and keep my clients informed at every step, so I'm thrilled that approach worked well for you. Closing on your home in just 17 days from offer acceptance was truly a team effort, and I'm proud we could make that timeline work. Congratulations on becoming homeowners and wishing you all the best as you settle into your new home! Thank you for the wonderful recommendation.
“Ryan checks off the most important things you need when working with a lender - trust, transparency, responsiveness, and expertise. He makes navigating a complicated process very smooth.”
Ryan checks off the most important things you need when working with a lender - trust, transparency, responsiveness, and expertise. He’s easy to work with and trustworthy, which I think matters a lot when making the biggest purchase of your life. He makes navigating a complicated process very smooth and goes above and beyond to make sure his customers are taken care of. Would highly recommend!
Response from Owner
Thank you Josiah, and congratulations on your new home! I really appreciate you taking the time to share your experience and highlight the importance of trust, transparency, responsiveness, and expertise in the lending process. It means so much to hear that I was able to make navigating this complicated process smooth for you and that you felt taken care of throughout your home buying journey. Making the biggest purchase of your life should feel supported every step of the way, and I'm grateful I could be there to help make that happen for you.
“He provides my clients with top tier service while being efficient. His ability to close a loan in 14 days or less has allowed my clients to be competitive in a difficult market.”
Ryan is the best lender that I have the pleasure to work with. He provides my clients with top tier service while being efficient. His ability to close a loan in 14 days or less has allowed my clients to be competitive in a difficult market. I recommend him to all of my clients and colleagues because I believe that they deserve the best.
Response from Owner
Thank you David! Your trust in me means the world, and it's always a pleasure getting to work alongside you! I truly appreciate your kind words about the service I provide to your clients and the efficiency of our loan closing process. Knowing that the 14-day turnaround helps your clients stay competitive in this challenging market makes all the hard work worthwhile. Your continued recommendations to clients and colleagues mean so much to me, and I look forward to many more successful collaborations together!
“Ryan was instrumental throughout our entire process to finding a home and securing a mortgage and the whole Guaranteed Rate team was responsive and informative.”
Ryan was instrumental throughout our entire process to finding a home and securing a mortgage and the whole Guaranteed Rate team was responsive and informative.
JJessica A.
“His professionalism, attention to detail, and commitment to clients make him an exceptional lender and partner. Ryan is always responsive, proactive, and consistently goes above and beyond.”
I’ve had the pleasure of working with Ryan on numerous transactions this year, and I can’t recommend him highly enough. His professionalism, attention to detail, and commitment to clients make him an exceptional lender and partner. Ryan is always responsive, proactive, and consistently goes above and beyond to ensure smooth, successful closings. Whether it’s a straightforward transaction or a more complex deal, Ryan’s expertise and dedication shine through every time. He truly makes a difference in each transaction, and I’m grateful to work with him!
Response from Owner
Thank you Rui! I'm truly grateful for your trust and for the opportunity to work alongside an excellent realtor such as yourself! Your kind words about my professionalism and attention to detail mean so much to me. It's been wonderful collaborating with you on numerous transactions this year, and I genuinely appreciate you recognizing my commitment to ensuring smooth and successful closings. Working with dedicated professionals like you makes every transaction more rewarding, whether it's straightforward or complex. I look forward to continuing our partnership and delivering the same level of service and expertise in all our future deals together!
“This was our first home and he walked us through each step of the process. He was always available and was able to answer all of my questions! We would 100% recommend!”
Ryan was very helpful through the whole process! This was our first home and he walked us through each step of the process. He was always available and was able to answer all of my questions! He was a pleasure to work with and we would 100% recommend!
Response from Owner
Thank you Tyler, was a pleasure getting to work with you both! I'm so glad I could help guide you through your first home buying experience and that I was able to be there for you throughout each step of the mortgage process. It means a lot to hear that you felt comfortable reaching out with questions and that I was able to provide the answers you needed. Working with first-time homebuyers like yourselves is truly rewarding, and I appreciate you taking the time to share your positive experience. Thank you for the wonderful recommendation!
“Ryan is an incredible loan officer. He is knowledgeable, trustworthy, reliable, and always took the time to make sure I understood each step of the process.”
Ryan is an incredible loan officer. He is knowledgeable, trustworthy, reliable, and always took the time to make sure I understood each step of the process. I was referred to Ryan, and I am so glad I chose to work with him. Home loans can be stressful, but I was always happy to hear his voice because he brought reassurance and a little sunshine to the experience. I cannot recommend Ryan highly enough!
Response from Owner
Thank you so much for such a thoughtful review. Reading this truly made my day. I'm honored that you trusted me after being referred, and I'm grateful I had the opportunity to help guide you through your home loan journey. Buying a home is one of the biggest financial decisions you'll make, so I always want my clients to feel informed, confident, and supported every step of the mortgage process.
I'm especially glad to hear that I was able to bring some reassurance along the way—that means more to me than you know. Thank you again for your trust and for recommending me. I hope you're loving your new home, and if you ever need anything in the future, whether it's another home purchase, a refinance, or simply mortgage advice, I'm always just a phone call away.
-Ryan
“I thoroughly enjoyed working with Ryan on my first home loan. He was extremely responsive and highly available. He ensured the process went smoothly and fast.”
I thoroughly enjoyed working with Ryan on my first home loan. He was extremely responsive and highly available. He ensured the process went smoothly and fast.
Response from Owner
Thank you Jacob! You were amazing to work with, I appreciate the kind words and 5 star review!
“Ryan was great to work with, he was very responsive and really took the time to make sure both my home purchase and refinance went smooth. You can tell he truly cares.”
Ryan was great to work with, he was very responsive and really took the time to make sure both my home purchase and refinance went smooth. You can tell he truly cares about his clients. I would highly recommend him to anyone.
Response from Owner
Thank you Tim! It's been a pleasure getting to work with you, I appreciate you taking the time to leave a review about your experience!
“Ryan was helpful and communicative throughout the mortgage process, from initial pre-qualifying to closing on our home. No question/concern was too big or small.”
Ryan was helpful and communicative throughout the mortgage process, from initial pre-qualifying to closing on our home. No question/concern was too big or small. For example, he helped us understand our financing options when buying and selling a home at the same time. He walked us through the numbers on every home we seriously considered. He also helped reassure us when our bank took longer than expected to wire funds. Ryan was always quick to respond, which is important on tight offer deadlines.
Ultimately, our closing process was seamless thanks to Ryan!
“He was very professional, and made us feel very comfortable with the mortgage process. He was able to walk us through details from big to small, and was always available.”
Ryan was incredible to work with. He is very professional, and made us feel very comfortable with the mortgage process. He was able to walk us through details from big to small, and was always available for our questions. We would absolutely recommend working with Ryan!
Response from Owner
Thank you Ellie for the very kind review! You and Cole are amazing people, very grateful to have had the opportunity to work with you both and congratulations on becoming homeowners! It was truly a pleasure guiding you through the mortgage process and I'm so glad I could make you feel comfortable throughout the journey. Your questions, both big and small, helped ensure we covered all the important details, and I appreciated your engagement every step of the way. Wishing you both all the best in your new home!
“I'm a first time buyer, and greatly appreciated Ryan's help. He explained loan details in depth, was responsive, and got the job done. Things went very smoothly.”
I'm a first time buyer, and greatly appreciated Ryan's help. He explained loan details in depth, was responsive to questions and concerns, always quick to follow up with more details, both friendly and direct, and got the job done. It was a pleasure working with Ryan and his staff and things went very smoothly.
Response from Owner
Thank you Abe! From start to finish, it was a pleasure getting to work with you. I'm so glad I could help guide you through the loan process as a first-time buyer and that I was able to explain all the loan details thoroughly to make sure you felt confident and informed throughout the entire journey. It means a lot to hear that you found me responsive to your questions and concerns, and that my follow-ups with additional details were helpful. My staff and I truly enjoyed working with you, and I'm thrilled that everything went so smoothly for you. Congratulations on becoming a homeowner!
“he did an excellent job from start to finish including pre-approval, guidance on credits from an inspection, and making sure to close on time.”
I was the buyer's Broker on a recent transaction with Ryan and he did an excellent job from start to finish including pre-approval, guidance on credits from an inspection, and making sure to close on time. He was very professional throughout the entire transaction and I would recommend Ryan to others!
Response from Owner
Thank you so much! It was a pleasure working with you and your buyers on this transaction. I really appreciate you recognizing the work that goes into the entire mortgage process—from getting the pre-approval in place, to working through inspection credits, to making sure everything stays on track for an on-time closing. Having great communication between the mortgage lender and buyer’s agent makes such a difference for our clients. I appreciate the recommendation and hope we get the chance to work together on many more!
-Ryan
