“Tom is fantastic—responsive, sharp, and extremely professional. He always answered the phone, communicated clearly, and executed without any hiccups.”
I had an emergency situation come up in the middle of active negotiations when a major financial institution failed to provide a clear appraisal timeline or loan funding timeline. A counteroffer I had in hand required very specific deadlines to be met, and the delay was putting the entire deal at risk.
At around 3:00 PM, I immediately thought of Tom Balk at Origin Point and gave him a call. I explained the urgency of the situation and asked whether he could realistically meet the tight timelines and take over the loan mid-transaction. Tom was confident, direct, and said he could get it done.
I contacted my buyer right away, explained the issue with the large financial institution, and advised making the switch to Tom. Within one hour of our initial call, Tom had my client fully approved. By around 5:00 PM, I received confirmation that everything was good to go.
Because of Tom’s speed and precision, I was able to respond to the counteroffer on time and keep the deal moving forward. From that point on, the transaction was smooth sailing.
Tom is fantastic—responsive, sharp, and extremely professional. He always answered the phone, communicated clearly, and executed without any hiccups. I’m genuinely grateful for his swift action and reliability. If you need a lender who can perform under pressure and get deals done quickly and professionally, Tom Balk is the one to call.
“Tom made the entire process, from securing pre-approval to closing, feel stress-free and straightforward. Always responsive and patient, Tom answered our questions.”
Tom made the entire process, from securing pre-approval to closing, feel stress-free and straightforward. Always responsive and patient, Tom answered our questions (including silly questions) and kept us informed every step of the way. We are looking forward to working with Tom again.
“Tom is fantastic—responsive, sharp, and extremely professional. He always answered the phone, communicated clearly, and executed without any hiccups.”
I had an emergency situation come up in the middle of active negotiations when a major financial institution failed to provide a clear appraisal timeline or loan funding timeline. I had a counteroffer in hand which required very specific deadlines to be met, and the delay was putting the entire deal at risk.
At around 3:00 PM, I immediately thought of Tom Balk at Origin Pointe and gave him a call. I explained the urgency of the situation and asked whether he could realistically meet the tight timelines and take over the loan mid-transaction. Tom was confident, direct, and said he could get it done.
I contacted my buyer right away, explained the issue with the large financial institution, and advised making the switch to Tom. Within one hour of our initial call, Tom had my client fully approved. By around 5:00 PM, I received confirmation that everything was good to go.
Because of Tom’s speed and precision, I was able to respond to the counteroffer on time and keep the deal moving forward. From that point on, the transaction was smooth sailing.
Tom is fantastic—responsive, sharp, and extremely professional. He always answered the phone, communicated clearly, and executed without any hiccups. I’m genuinely grateful for his swift action and reliability. If you need a lender who can perform under pressure and get deals done quickly and professionally, Tom Balk is the one to call.
JJames R.
“I am so appreciative of Tom’s expertise, responsiveness, and detail-oriented approach, which directly contributed to a successful close of escrow.”
I am so appreciative of Tom’s expertise, responsiveness, and detail-oriented approach, which directly contributed to a successful close of escrow despite an aggressive closing schedule. He was always available via email and phone to answer a wide range of clarifying questions to keep driving the process forward even well ahead of schedule. Tom exhibits a high degree of ownership with an engaging, humorous personality to transform what could have been a very stressful process into a smooth, forward-driving experience that felt positive throughout. I would highly recommend Tom and his team at OriginPoint if you’re navigating a similar homebuying journey!
“He was extremely diligent, always available to answer my questions, and consistently kept me updated on the status throughout the process. Highly recommended!”
I had a fantastic experience working with Tom. He was extremely diligent, always available to answer my questions, and consistently kept me updated on the status throughout the process. He made everything clear and straightforward, and I always knew exactly what was needed from me. Highly recommended!
“We couldn't be more grateful for his expertise and support. Thanks to Tom's dedication and knowledge, we were able to move forward confidently with our home purchase.”
We had the pleasure of working with Tom Balk, a mortgage loan officer at Origin Point, during our recent home purchase, and we couldn't be more grateful for his expertise and support. Tom was instrumental in helping us identify a lender that allowed us to buy our new home in Castro Valley before selling our existing one. This was crucial for us, given the limited supply of houses in our desired area.
Tom took the time to understand our unique situation and worked diligently to leverage our assets and the rental value of our current home to secure a competitive loan option. While many other lenders either couldn't find a suitable solution or offered uncompetitive rates, Tom was able to navigate the complexities of our financing needs with ease.
Thanks to Tom's dedication and knowledge, we were able to move forward confidently with our home purchase. We highly recommend Tom Balk to anyone looking for a reliable and resourceful mortgage loan officer!
“Tom was great to work with. He went out of his way to make sure that our experience was as good as possible.”
Tom was great to work with. He went out of his way to make sure that our experience was as good as possible. I am so glad that he was part off or team!
“Tom Balk made the entire mortgage refinance process smooth, efficient, and stress-free from start to finish.”
Tom Balk made the entire mortgage refinance process smooth, efficient, and stress-free from start to finish. He was incredibly knowledgeable, responsive, and always took the time to clearly explain each step, which gave me a lot of confidence along the way. I truly appreciated his professionalism and dedication, and I would highly recommend him to anyone considering a refinance.
SSean F.
“Tom was instrumental in helping us identify a lender that allowed us to buy our new home in Castro Valley before selling our existing one.”
We had the pleasure of working with Tom Balk, a mortgage loan officer at Origin Point, during our recent home purchase, and we couldn't be more grateful for his expertise and support. Tom was instrumental in helping us identify a lender that allowed us to buy our new home in Castro Valley before selling our existing one. This was crucial for us, given the limited supply of houses in our desired area.
Tom took the time to understand our unique situation and worked diligently to leverage our assets and the rental value of our current home to secure a competitive loan option. While many other lenders either couldn't find a suitable solution or offered uncompetitive rates, Tom was able to navigate the complexities of our financing needs with ease.
Thanks to Tom's dedication and knowledge, we were able to move forward confidently with our home purchase. We highly recommend Tom Balk to anyone looking for a reliable and resourceful mortgage loan officer!
JJay P.
“My experience was positive: fast answers to my questions, smooth technologies in place to transfer documents securely”
My experience was positive: fast answers to my questions, smooth technologies in place to transfer documents securely, and easy access to completed documents and loan information.
AAdriana P.
“Tom Balk was amazing to work with. He researched and found a great loan option for us to buy before selling out existing home.”
Tom Balk was amazing to work with. He researched and found a great loan option for us to buy before selling out existing home.
JJay P.
“We were lead through the loan process from beginning to end giving us complete confidence in Origin Point and Tom Balk and his associates.”
We were lead through the loan process from beginning to end giving us complete confidence in Origin Point and Tom Balk and his associates.
MMaria H.
“Our loan officer was a great resource of information. Very responsive and knowledgeable. He really helped us get the house.”
Our loan officer was a great resource of information. Very responsive and knowledgeable. He really helped us get the house. The one-point deduction came short due to the rate. Many other places offer lower rates. But the service provided by our lender cannot be defeated.
LLiancheng F.
“Tom was patient, available, proactive, and empathatic”
Tom was patient, available, proactive, and empathatic
MMunish A.
“Tom Balk did great job.”
Tom Balk did great job.
IIvan P.
“Excellent customer service, goes above and beyond”
Excellent customer service, goes above and beyond
TTom B.
“Excellent customer service, goes above and beyond”
