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Jeanne Rackers

Jeanne Rackers

Producing Sales Manager · Rate

5.0(227 reviews)

Reviews243

“What the other lender could not do in over 30 days, Jeanne did in 10 days with far better terms. As a realtor of 23 years, I can say she exceeded my expectations.”

Jeanne closed a loan for a buyer on a deal I was working on in 10 days!!!!! I was the listing agent for the sellers in a recent transaction. The buyer had initially started working with a different lender that could not perform. In fact, the day of regularly scheduled closing our deal fell through due to the other lender. Jeanne took hold of the loan on that following Monday and by the next Wednesday, with no issues, we were closed. What the other lender could not do in over 30 days, Jeanne did in 10 days with far better terms and conditions. WOW! I was blown away with her efficiency and professionalism. As a realtor who has worked in this industry for 23 years, I can say that Jeanne exceeded my expectations and did an amazing job. I am so grateful for her tenacity and willingness to go above and beyond for everyone involved in a transaction.

“She worked with me for months to purchase my first home, from cleaning up my credit to the loan approval she was a miracle worker! I am officially a homeowner!”

Jeanne is fantastic!! She worked with me for months to purchase my first home, from cleaning up my credit to the loan approval she was a miracle worker! We had a house not appraise days from closing and so we signed mutual release and put a contract on another house and she got us closed in a week!!!! I am so thankful for her and her team for all their hard work!! I am officially a homeowner!!

“Jeanne has been extremely communicative and patient with me during this process. She was able to secure a competitive rate”

Jeanne has been extremely communicative and patient with me during this process. She was able to secure a competitive rate we had been quoted from another lender. Her Transaction Coordinator, Debbie, is on top of all our requirements and helped explain exactly what documents I needed to submit and how to obtain them. Highly recommended.

George S.
“Jeanne did a fantastic job with communication which helped ease our minds. Jeanne went above and beyond to make this transaction work”

While part of this transaction was very hard and frustrating during 3 appraisals, Jeanne did a fantastic job with communication which helped ease our minds. Jeanne went above and beyond to make this transaction work and saw it through to the end. We closed and my buyers have the home they wanted. Thank you Jeanne!

Sherry S.
“Jeanne went above-and-beyond in helping me make my dream home a reality.”

Jeanne Rackers was my mortgage consultant. Jeanne went above-and-beyond in helping me make my dream home a reality. My mortgage was not typical and my circumstances were difficult to navigate, but Jeanne and her team guided through the entire process with ease. Jeanne was patient, persistent, professional and understanding with me and explained everything in detail. I will recommend Jeanne and OnQFinancial to anyone I hear of that is looking for a mortgage. I will only use Jeanne in the future as I know that I will be well taken care of. Thank you Jeanne, your team, and OnQFinancial for helping me buy my beautiful home.

Karine K.
“Jeanne was extremely responsive...even on her day off AND while traveling. On top of that, she was well versed in the process”

Jeanne was extremely responsive...even on her day off AND while traveling. On top of that, she was well versed in the process and anticipating what would be needed to act fast and win the house against 6 other bidders. Thank you Jeanne! :-)

Casey N.
“What the other lender could not do in over 30 days, Jeanne did in 10 days with far better terms and conditions. WOW! I was blown away with her efficiency and professionalism.”

Jeanne closed a loan for a buyer on a deal I was working on in 10 days!!!!! I was the listing agent for the sellers in a recent transaction. The buyer had initially started working with a different lender that could not perform. In fact, the day of regularly scheduled closing our deal fell through due to the other lender. Jeanne took hold of the loan on that following Monday and by the next Wednesday, with no issues, we were closed. What the other lender could not do in over 30 days, Jeanne did in 10 days with far better terms and conditions. WOW! I was blown away with her efficiency and professionalism. As a realtor who has worked in this industry for 23 years, I can say that Jeanne exceeded my expectations and did an amazing job. I am so grateful for her tenacity and willingness to go above and beyond for everyone involved in a transaction.

Stacy S.
“She helped make what could have been a stressful process both smooth and seamless.”

Without a doubt Jeanne was the most professional person I have dealt with in the business world EVER! She helped make what could have been a stressful process both smooth and seamless. If you are wanting someone in your corner who will fight to get you the best rate she's your Lady. Thanks so much Jeanne your the best!!!

Barry P.
“I can honestly say that without Jeanne Racker's knowledge regarding veterans benefits... I would still be leasing a home rather than owning my home.”

Jeanne started giving me advise on the steps I needed to take to make this happen over 4 years ago. We stayed in touch until I was ready to get it done. When I filed my app on the On Q website, Jeanne took me through each step until it was done. I can honestly say that without Jeanne Racker's knowledge regarding veterans benefits, her experience in the mortgage industry and her willingness to work hard for her clients I would still be leasing a home rather than owning my home. I recommend Jeanne to anyone dreaming of owning their own home. She made it happen.

Gary H.
“Jeanne was fantastic! She closed our loan in three weeks after our backup offer was accepted and we were on a time crunch.”

Jeanne was fantastic! She closed our loan in three weeks after our backup offer was accepted and we were on a time crunch. She knows what she is doing and she does it extremely well. We could not be happier with the experience of working with Jeanne!

John K.
“She is very friendly and has a lot of knowledge. Jeanne kept us up to date with all of our mortage information.”

Jeanne was everything we were looking for. She is very friendly and has a lot of knowledge. Jeanne kept us up to date with all of our mortage information. We were first time home buyers and we could not of made it happen without her. If Jeanne can't help you no one can!

Kyle R.
“I can honestly say that without Jeanne Racker's knowledge regarding veterans benefits... I would still be leasing a home rather than owning my home.”

Jeanne started giving me advise on the steps I needed to take to make this happen over 4 years ago. We stayed in touch until I was ready to get it done. When I filed my app on the On Q website, Jeanne took me through each step until it was done. I can honestly say that without Jeanne Racker's knowledge regarding veterans benefits, her experience in the mortgage industry and her willingness to work hard for her clients I would still be leasing a home rather than owning my home. I recommend Jeanne to anyone dreaming of owning their own home. She made it happen.

Mike H.
“Jeanne and her team kept us in the loop on all updates and really, we never had a question as to where things were in the process. Movement Mortgage (and especially Jeanne and her team) have a Fan for life!”

I can't say enough positive things about Movement Mortgage, and especially Jeanne Rackers and her team. We were very skeptical of mortgages and the process after all of the new rules and regulations put in place over the last years. However, with market upturns looking good, we wanted to retain assets at this time and looked toward mortgage. We were introduced to Jeanne by a realtor in the Camdenton area. Although we bought land in Camdenton, we ultimately ended up buying a house in the Springfield market, over 90 minutes away. I did not even look for mortgage options in Springfield - my first thought was to call Jeanne and see if she could handle. She replied that she could indeed help, and from there, the process was was on light speed. We furnished the necessary paper work, we had approval in under a week, and with a contract to close time of 5 weeks to work with, everything was ready in just over three weeks. WOW! Jeanne and her team kept us in the loop on all updates and really, we never had a question as to where things were in the process. Movement Mortgage (and especially Jeanne and her team) have a Fan for life! Thank you!

Susan B.
“I called Jeanne and she asked me to send her my paper work. I sent here the same package of paper work and within 10 days I am now the proud owner of my dream home.”

I had found my dream home and started the loan process to be told no with less than 2 hours before closing. I called Jeanne and she asked me to send her my paper work. I sent here the same package of paper work and within 10 days I am now the proud owner of my dream home. I got a better interest rate with less fee. Jeanne walked me thru the very quick process and made sure I had all my questions answered and understood everything. I have recommended my son and daughter in-law to her for their loan which is in process now. If you are looking for a mortgage lender and a great person just call Jeanne!! Thank you Jeanne, you are truly amazing!

Stacy I.
“Jeanne patiently walked us through the entire experience. In a tight market, Movement was able to close in 24 days, which I speculate was the reason we were able to win the house.”

Being first time home buyers, my wife and I had LOTS of questions as a mortgage was a foreign language to us. Jeanne patiently walked us through the entire experience, ensuring we understood every step of the way while having the best service and getting the best deal. In a tight market, Movement was able to close on our house (a flip) in 24 days, which I speculate was the reason we were able to win the house over other offers. Absolutely wonderful experience and will definitely be back in the future!

“Jeanne really knows the mortgage industry frontwards and backwards. We just closed on our condo at the lake using Jeanne at Movement Mortgage. Talk about a fast process!”

Jeanne really knows the mortgage industry frontwards and backwards. We just closed on our condo at the lake using Jeanne at Movement Mortgage. Talk about a fast process! We've recommended her to friends already!

“Unbelievable! Wrote contract on a Thursday and Closed 8 days later. Happy Buyer gets into his new condo in time to enjoy this Independence Day!”

Unbelievable! Wrote contract on a Thursday and Closed 8 days later. Happy Buyer gets into his new condo in time to enjoy this Independence Day! Thanks so much for the hard work Jeanne Rackers.�

“Jeanne was such a huge and great help through the entire process. She always kept me informed every step of the way”

Jeanne was such a huge and great help through the entire process. She always kept me informed every step of the way and was also always so quick and easy to get ahold of. Along with Robin and Sonya who were great to work with and easy to get ahold of also. They were so quick to explain anything to me to ensure I had the best understanding of everything.

Olivia M.
“Jeanne was wonderful to work with and spent a lot of time discussing our financial needs and what made the most sense for us - a very personalized approach.”

Just refinanced our home with Jeanne Rackers with On Q Financial based on the stellar recommendation of a friend. The process from beginning to end was very smooth with zero issues. There is an online portal where you apply and also upload all needed documents such as pay stubs, tax returns, etc. Additionally, you receive regular updates via email from the system showing where your loan is in the process. Jeanne was wonderful to work with and spent a lot of time discussing our financial needs and what made the most sense for us - a very personalized approach. Communication from Jeanne and the entire team was outstanding throughout the process. The overall process was very fast and we could not be happier with the level of service we received.

Gwen B.
“From start to finish she goes above and beyond to make sure her clients get the best rates, timely close dates, and stays on top of it to ensure closing stays on track.”

Jeanne is amazing to work with, I can't say enough good things about her. From start to finish she goes above and beyond to make sure her clients get the best rates, timely close dates, and stays on top of it to ensure closing stays on track. I have worked with Jeanne many times and would 1000% recommend her to any of my clients!!! She is very precise and knowledgeable. She makes the mortgage part of home buying the easiest!

Tessa S.
“Jeanne is by far the most amazing person we have ever worked with! She worked tirelessly to make sure we made it to closing and that it was on time.”

Jeanne is by far the most amazing person we have ever worked with! She worked tirelessly to make sure we made it to closing and that it was on time. Any opportunity to work with her is highly recommended!

Response from Jeanne Rackers at On Q Home Loans

Thank you so much Jessi! It was a pleasure working with you.

“Jeanne gets the job done...ALWAYS! I strongly recommend her as she leaves no stone unturned when serving her clients, she is a true professional in every sense of the word!”

Jeanne gets the job done...ALWAYS! I strongly recommend her as she leaves no stone unturned when serving her clients, she is a true professional in every sense of the word!

“Jeanne was the most thorough lender I’ve ever experienced. Her knowledge and lake experience really helped us and she far exceeded our expectations.”

Jeanne was the most thorough lender I’ve ever experienced. Her knowledge and lake experience really helped us and she far exceeded our expectations.

Pam D.
“I would never again trust anyone to handle my loans besides Jeanne Rackers and her crew.”

I would never again trust anyone to handle my loans besides Jeanne Rackers and her crew. She has become one of my best friends.

Coleen H.
“Jeanne and Terri have been outstanding!! They keep you up to date and let you know what to expect in the process.”

Jeanne and Terri have been outstanding!! They keep you up to date and let you know what to expect in the process.

Angela A.
“Jeanne was a huge help throughout our closing! We had delays and last-minute issues that she handled perfectly.”

Jeanne was a huge help throughout our closing! We had delays and last-minute issues that she handled perfectly. We cannot thank her enough for helping us purchase our dream home! She was a Godsend.

Natalie T.
“Jeanne Rackers is amazing to work with. She is a wealth of knowledge and has provided excellent customer service.”

The experience so far has been wonderful! Jeanne Rackers is amazing to work with. She is a wealth of knowledge and has provided excellent customer service. She keeps us informed and works with us every step of the process. Would highly recommend using her and OnQ Financial.

Richard C.
“Jeanne Rackers has helped us on several occasions. She is very knowledgable and easy to work with. She definitely goes the extra mile every time!”

Jeanne Rackers has helped us on several occasions. She is very knowledgable and easy to work with. She definitely goes the extra mile every time!

Jill M.
“Jeanne rolled up her sleeves and was on it like blood hound. There were some challenges along the way but she tackled each issue by looking for alternate solutions.”

We weren't sure we would get funded for the full amount to purchase the home we wanted. Jeanne rolled up her sleeves and was on it like blood hound. There were some challenges along the way but she tackled each issue by looking for alternate solutions. Before we knew it, we were on track to getting the home we wanted. As client I saw so much communication going on to make it all happen. I'm sure there was much more that we didn't see. That adds up to a whole lot of effort for which we are very appreciative!

Scott M.
“Jeanne is great to work with and she got my deal done super fast. I would highly recommend Jeanne for your next home loan!”

Jeanne is great to work with and she got my deal done super fast. I would highly recommend Jeanne for your next home loan!

Justin T.
“The customer service is top notch and Jeanne's knowledge and expertise in the lending world is unmatched”

I would never make a purchase or re-fi with anyone other than Jeanne and her team. The customer service is top notch and Jeanne's knowledge and expertise in the lending world is unmatched, and as a realtor I've dealt with many lenders.

michele D.
“I've worked with Jeanne Rackers and On Q in the past and was more than happy with the results. I'm amazed that my first experience could be improved on, but it has.”

I've worked with Jeanne Rackers and On Q in the past and was more than happy with the results. I'm amazed that my first experience could be improved on, but it has. The process this time is moving fast, my questions are answered quickly and in several cases even anticipated prior to me asking. Jeanne and On Q have provided the information/tools to assist me in gathering the information I needed to have available for them. My first experience with the On Q team was good...this second time is even better!

Gary H.
“The only reason I was able to secure the loan and purchase my home was because of Jeanne‘s diligent, determined, and quick nature. She went beyond the expectation to help me out.”

I had a very difficult loan to process, and honestly it was nearly impossible to get it finalized. The only reason I was able to secure the loan and purchase my home was because of Jeanne‘s diligent, determined, and quick nature. She went beyond the expectation to help me out. My loan was very small, so I can’t imagine it benefited her much, which means that she truly does care about her customers. The entire on Q financial staff including the management team went way beyond the expectation to get me into mine and my family’s new home. I cannot thank them enough for that!

Cassandra S.
“Jeanne and her team were knowledgeable, responsive and committed to my sale closing from the beginning.”

Jeanne and her team were knowledgeable, responsive and committed to my sale closing from the beginning. They were patient with my questions and often predicted what I was going to ask. I could not be more pleased with my experience. This is my second time using Jeanne and I will be back again!!

Vicki M.
“Jeanne was great to work with and was able to take care of some last minute hurdles. Everything was done in a timely manner.”

Jeanne was great to work with and was able to take care of some last minute hurdles. Everything was done in a timely manner.

Bradley P.
“The whole team was nice and so helpful during the whole process. I will definitely recommend Jeanne to my friends and family!”

Jeanne walked me through the process of my refinance and was always available to answer my questions. I had issues getting my payoff information my previous lenders but Jeanne checked in with me everyday and helped me with who to contact to get the information we needed. The whole team was nice and so helpful during the whole process. I will definitely recommend Jeanne to my friends and family!

Leah H.
“I can't begin to explain how wonderful Jeanne Rackers was in this entire process. Working through this pandemic, answering the phone anytime I had what to me felt like a ridiculous question as a first time homebuyer, she really went above and beyond to make sure my family and I were able to get the home of our dreams.”

I can't begin to explain how wonderful Jeanne Rackers was in this entire process. Working through this pandemic, answering the phone anytime I had what to me felt like a ridiculous question as a first time homebuyer, she really went above and beyond to make sure my family and I were able to get the home of our dreams. If I could give her more than 5 stars I would. The Croy family cannot thank you enough. We love our new home and YOU made it happen for us. Thank you so much!!!!

Pj C.
“Jeanne did an amazing job! I would highly recommend her and her team for any home purchase!”

Jeanne did an amazing job! I would highly recommend her and her team for any home purchase! It was a fast and flawless transaction and she is very knowledgeable!

Kegan T.
“To say Jeanne was amazing is an understatement. She went above and beyond to help us during this process”

To say Jeanne was amazing is an understatement. She went above and beyond to help us during this process by always making herself available, answering our million and one questions and making sure we were getting the best rates. We didn’t have to worry about trying to figure things out or guessing on things cause she explained in detail everything making us feel very comfortable. My husband and I highly recommend On Q Financial and Jeanne to make your process easy and smooth.

Amanda S.
“Jeanne patiently walked us through the entire experience, ensuring we understood every step of the way while having the best service and getting the best deal.”

Being first time home buyers, my wife and I had LOTS of questions as a mortgage was a foreign language to us. Jeanne patiently walked us through the entire experience, ensuring we understood every step of the way while having the best service and getting the best deal. In a tight market, Movement was able to close on our house (a flip) in 24 days, which I speculate was the reason we were able to win the house over other offers. Absolutely wonderful experience and will definitely be back in the future!

Drew B.
“Jeanne took care of my clients and was truly on top of things! I have used her several times and she always gets the job done. I highly recommend her!”

Jeanne took care of my clients and was truly on top of things! I have used her several times and she always gets the job done. I highly recommend her!

Trish M.
“Timely responses, excellent communication, took the time to explain when there was something we didnt understand. We were treated like family.”

Everything! Timely responses, excellent communication, took the time to explain when there was something we didnt understand. We were treated like family. Rarely do you find this kind of service.

Angie B.
“She is great to work with as well as very detailed and responsive. I would highly recommend working with Jeanne!”

Jeanne and team were great to deal with. We had a fast close and they were able to process everything in a timely manner. She is great to work with as well as very detailed and responsive. I would highly recommend working with Jeanne!

Joe R.
“She made the whole experience easy and enjoyable. I would absolutely recommend her to anyone looking to purchase a home.”

Jeanne was amazing. As a first time homebuyer there is A LOT of things I had no idea went into the whole process. But Jeanne was very honest about everything. Explained everything well. Helped with any questions I had. She is very nice and knowledgeable about it all. She even was able to have us close faster than usual. Which for us was much needed. She made the whole experience easy and enjoyable. I would absolutely recommend her to anyone looking to purchase a home.

Jessica P.
“She was extremely knowledgeable, thorough, timely, and professional. We felt that she went above and beyond to protect us as clients during our purchase.”

Jeanne Rackers was our mortgage lender, for our Lake Front Property. She was extremely knowledgeable, thorough, timely, and professional. We felt that she went above and beyond to protect us as clients during our purchase. She checked and doubled check every detail thoroughly while explaining and educating us through it all. Jeanne made our buying process stress free, and pleasant to work with. We highly recommend Jeanne Rackers!

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“Jeanne is fantastic!! She worked with me for months to purchase my first home, from cleaning up my credit to the loan approval she was a miracle worker!”

Jeanne is fantastic!! She worked with me for months to purchase my first home, from cleaning up my credit to the loan approval she was a miracle worker! We had a house not appraise days from closing and so we signed mutual release and put a contract on another house and she got us closed in a week!!!! I am so thankful for her and her team for all their hard work!! I am officially a homeowner!!

Emily L.
“Jeanne patiently walked us through the entire experience, ensuring we understood every step of the way while having the best service and getting the best deal.”

Being first time home buyers, we had LOTS of questions as a mortgage was a foreign language to us. Jeanne patiently walked us through the entire experience, ensuring we understood every step of the way while having the best service and getting the best deal. In a tight market, Movement was able to close on our house (a flip) in 24 days, which I speculate was the reason we were able to win the house over other offers. Absolutely wonderful experience and will definitely be back in the future!

Bri B.
“Jeanne and her team went above and beyond to help me get closed quickly! They stayed late, responded quickly, and were absolutely phenomenal to work with.”

Jeanne and her team went above and beyond to help me get closed quickly! They stayed late, responded quickly, and were absolutely phenomenal to work with. I would HIGHLY recommend them!

Very H.
“She was always available to answer my questions via phone or email. On Q also has an app that was very easy to use”

Jeanne and team helped us with our refinance. I was dreading going through the process but Jeanne took the time to walk through each step with me and explain everything. She was always available to answer my questions via phone or email. On Q also has an app that was very easy to use and also keeps you informed of which step you're in and what's coming next. The process was pretty quick and easy. The entire team was nice and helpful. I definitely recommend Jeanne and team!

Leah H.
“Jeanne Rackers is AMAZING! Between her and our realtor they made the process simple, quick, and smooth. I would highly recommend Jeanne!”

Jeanne Rackers is AMAZING! Between her and our realtor they made the process simple, quick, and smooth. I have worked with Jeanne on two occasions to buy homes at the lake and each time I am blown away by her professionalism and attentiveness through the process. I would highly recommend Jeanne!

Jessica C.