“She is extremely knowledgeable, responsive, and there every step of the way. She goes above and beyond, making the entire loan process feel smooth and stress-free.”
As an agent, I’m incredibly thankful for Tracy Causey! She is an absolute pleasure to work with—extremely knowledgeable, responsive, and there every step of the way. Tracy goes above and beyond not only for agents, but for clients as well, making the entire loan process feel smooth and stress-free. What may seem impossible to others is light work for Tracy. She truly knows her stuff and gets it done. Hands down, the best in the business!
“Tracy goes above and beyond not only for agents, but for clients as well, making the entire loan process feel smooth and stress-free.”
As an agent, I’m incredibly thankful for Tracy Causey! She is an absolute pleasure to work with—extremely knowledgeable, responsive, and there every step of the way. Tracy goes above and beyond not only for agents, but for clients as well, making the entire loan process feel smooth and stress-free. What may seem impossible to others is light work for Tracy. She truly knows her stuff and gets it done. Hands down, the best in the business!
AAustin W.
“Everyone was professional, responsive, and made what could have been a stressful process feel simple and straightforward.”
Rate, through and through, gave my wife and me an incredible home-buying experience. From the lenders and insurance team to the concierge service, we always had someone available to answer our questions and help us through every step of the process. Everyone was professional, responsive, and made what could have been a stressful process feel simple and straightforward.
A special thank you to Tracy, Brooke, and Kim, along with the rest of the team at Rate, for all of your help and for making this such a great experience for our family. We truly appreciate everything you did to help us get into our new home. 10/10, absolutely recommend Rate!
Response from Owner
Working with you and your family was an absolute joy, Kaleb. We always aim to make every single step smooth and stress-free, so hearing that our team made such a positive difference for you means the world to us. Enjoy settling into your gorgeous new property!
“Tracey Causey was incredibly knowledgeable and proactive. She took the time to explain every step of the financing process”
⭐⭐⭐⭐⭐ Outstanding Experience with Rate, Tracey Causey, and Kim Bockelman
Working with Rate was an exceptional experience from start to finish. As a first-time (or returning) homeowner, the process can feel overwhelming, but Tracey Causey and Kim Bockelman made everything smooth, clear, and stress-free.
Tracey Causey was incredibly knowledgeable and proactive. She took the time to explain every step of the financing process, answered questions promptly, and made sure we always understood our options. Her professionalism and attention to detail gave us complete confidence throughout the loan process.
Kim Bockelman was equally impressive. She stayed on top of documentation, communicated clearly and consistently, and ensured everything moved forward efficiently. Her organization and responsiveness played a huge role in keeping the process on track and on time.
Together, Tracey and Kim were a phenomenal team. Their communication, expertise, and genuine care made a big difference in our homebuying experience. If you’re looking for a lender who truly puts clients first, I highly recommend Rate—and specifically Tracey Causey and Kim Bockelman. We couldn’t be happier with the service we received.
PPaul J.
“Purchasing a home is so stressful. The TEAM that helped me are the best in the business. Tracy,Kim and Brooke went beyond for me.”
I have been thinking about what I would say in my review that’s would convey to the masses how wonderfully and professionally I was treated. Purchasing a home is so stressful. The TEAM that helped me are the best in the business. Tracy,Kim and Brooke went beyond for me. Explaining everything so I could understand. Answering questions after question professionally and promptly. Unknowingly calming my anxiety with the whole process. I am extremely pleased with the hope and help these ladies gave me. 100 out 100 would recommend!!
MMichelle M.
“everyone was Amazing helping us get our house we could not have done it without them i would recommend them to everyone”
Omg everyone was Amazing helping us get our house we could not have done it without them i would recommend them to everyone if you're looking to buy a house please give them a call Autin Warren and Tracy Causey are amazing 💞💞💞
TTracy G.
“What a great buying experience! Tracy was awesome to work with and helped us the entire way through our complex purchase.”
What a great buying experience! Tracy was awesome to work with and helped us the entire way through our complex purchase. Highly recommend giving them a shot.
CCharles
“Tracy was absolutely wonderful throughout our home-buying experience. She was always quick to answer our questions, kept us informed every step of the way”
Tracy was absolutely wonderful throughout our home-buying experience. She was always quick to answer our questions, kept us informed every step of the way, and made the entire process feel easy and stress-free. A huge thank you to Tracy, Brooke, Kim, and the rest of the team for all their hard work and support. We truly appreciate everything they did for our family and couldn’t recommend them enough!
KKaleb N.
“Tracy and her team are incredible! Knowledgable, efficient, quality and friendly customer service. Highly recommend Tracy!”
Tracy and her team are incredible! Knowledgable, efficient, quality and friendly customer service. Highly recommend Tracy!
SStephanie F.
“It was a wonderful experience working with Tracey and her whole entire team! They worked fast and efficiently to get my family into our dream home!”
It was a wonderful experience working with Tracey and her whole entire team! They worked fast and efficiently to get my family into our dream home! Greatest team ever!
SShannon C.
“She is knowledgeable, professional, encouraging and very humble. I would recommend her for anyone”
Tracey and her team came through and got the ground running once our first lender had gave us a hard time.. She is knowledgeable, professional, encouraging and very humble. I would recommend her for anyone
TTori P.
“Tracey and brooke were AMAZING I really appreciate all they did and they were available anytime to answer any and all questions I had.”
Tracey and brooke were AMAZING I really appreciate all they did and they were available anytime to answer any and all questions I had. 100 percent recommend
TTony M.
“My experience was excellent! Tracy and Brooke did an amazing job! They went above and beyond will helping me during this buying experience.”
My experience was excellent! Tracy and Brooke did an amazing job! They went above and beyond will helping me during this buying experience.
MMichael M.
“First-time home buyer and I’m happy that I worked with Tracy Causey & her team. They did a great job to bring us to the closing table.”
First-time home buyer and I’m happy that I worked with Tracy Causey & her team. They did a great job to bring us to the closing table. Very satisfied with their work.
RRicardo P.
“Tracy and the entire Rate team were extremely helpful and kind. Made our first time home purchase extremely quick and easy.”
Tracy and the entire Rate team were extremely helpful and kind. Made our first time home purchase extremely quick and easy. Would recommend 100%
CCarmell M.
“Very responsive on all the questions I had! And incredibly knowledgeable of all the processes involved. 10/10 would recommend”
Very responsive on all the questions I had! And incredibly knowledgeable of all the processes involved. 10/10 would recommend
TTyler H.
“Tracy causey was so helpful and patient with us throughout the entire process and I appreciate her so much! I'd recommend her to anyone”
Tracy causey was so helpful and patient with us throughout the entire process and I appreciate her so much! I'd recommend her to anyone who needs help with getting a loan for a home. 😊
SSummer M.
10/10
“I appreciate all of your help and patience during this long process! Thank you for everything you have done and continue to do as we move forward! 😊”
I appreciate all of your help and patience during this long process! Thank you for everything you have done and continue to do as we move forward! 😊
SSummer M.
10/10
“Tracy and her team are keeping me informed and providing me with information I need as we go along in this process.”
Everything is going very smoothly. Tracy and her team are keeping me informed and providing me with information I need as we go along in this process. Will definitely recommend her and her team to others. Thank you
AAshlee F.
10/10
“Everyone has been very helpful, fast to respond, the website has been easy to navigate and everything has been moving along quickly.”
Everyone has been very helpful, fast to respond, the website has been easy to navigate and everything has been moving along quickly.
JJake R.
“Tracey and her team was great was very helpful in alot of ways and understanding on how the process works on purchasing a home”
Tracey and her team was great was very helpful in alot of ways and understanding on how the process works on purchasing a home
AAundrey L.
“Estuvo muy bien todo si teníamos alguna pregunta le preguntábamos y ella respondía muy rápido”
Estuvo muy bien todo si teníamos alguna pregunta le preguntábamos y ella respondía muy rápido la verdad muy recomendada para algún futuro poder trabajar con ella otra vez graciassss
MManuel T.
“Great customer service along the way. Reps were always available and was able to process my loan quickly”
Great customer service along the way. Reps were always available and was able to process my loan quickly
AAdrian T.
“We had a rather difficult loan. Tracy and her team at Rate stayed the course, and we are finally new home owners.”
We had a rather difficult loan. Tracy and her team at Rate stayed the course, and we are finally new home owners.
PPiper P.
“Because Tracy, Kim and Brooke went beyond for me! They made the process smooth and professional.”
Because Tracy, Kim and Brooke went beyond for me! They made the process smooth and professional.
MMichelle M.
“Tracy and her team went an extra mile to get me my loan.”
Tracy and her team went an extra mile to get me my loan.
VVicky M.
“The communication was excellent, with a clear, step-by-step explanation of how everything had to be done.”
The communication was excellent, with a clear, step-by-step explanation of how everything had to be done.
DDavid G.
“Because of Shane and Traci were super informative guide me through the process and always asked if there's anything additional I needed”
Because of Shane and Traci were super informative guide me through the process and always asked if there's anything additional I needed
CCharles E.
10/10
“Everyone is very kind. I appreciate how informative the team is.”
Everyone is very kind. I appreciate how informative the team is.
JJessica C.
“Because they helped us tremendously very good experience in would recommend they to my friends”
Because they helped us tremendously very good experience in would recommend they to my friends
TTracy G.
10/10
“Great willingness to help and great attitude”
Great willingness to help and great attitude
AAlan C.
10/10
“Amazing”
Amazing
HHarold H.
“I was kept up to date with the stays of my loan.”
I was kept up to date with the stays of my loan.
JJane P.
“Made it very quick and easy!”
Made it very quick and easy!
KKyle M.
“Things went well. Was happy with the service I was provided.”
Things went well. Was happy with the service I was provided.
