“From start to finish, she was professional, responsive, and truly committed to helping me and my wife get through the homebuying process smoothly.”
I had an outstanding experience working with Tracy. From start to finish, she was professional, responsive, and truly committed to helping me and my wife get through the homebuying process smoothly. She took her time to explain every step, answered all our questions quickly, and made sure I understood my loan options clearly.
What I appreciated most was her honesty and transparency—there were no surprises, and she kept us updated from the pre-approval all the way to closing. Her guidance made the entire process stress-free, and I could tell she was genuinely cared about helping us secure the best possible outcome.
If you’re looking for a lender who is knowledgeable, patient, and dependable, I highly recommend Tracy Chongling. I’m grateful for her support and couldn’t be happier with the service me and my wife received.
KKabba K.
“Tracy Chongling was exceptionally serviceable and I would highly recommend her and her team to any one in the market for a home and needing assistance.”
I am extremely satisfied with choosing rate company to represent me on my journey in purchasing a house for my family and I. Tracy Chongling was exceptionally serviceable and I would highly recommend her and her team to any one in the market for a home and needing assistance. This process was a lot but with the help of Tracy and her team, things were made less discouraging. The answered every phone call I had. The responded to every email. I guided in the most efficient direction when I reached certain phases. Last but not least I was quoted an extremely high insurance quote for homeowner’s insurance and I notified the rate team and I was referred to a representative that got me insurance for literally 1/2 the price. Overall I’m very pleased. I want to say thanks you again to the entire rate team.
DDarrell R.
“From the very beginning, she was professional, attentive, and genuinely committed to helping us find the best mortgage option for our situation.”
My wife and I had an absolutely excellent experience working with Tracy Chongling. From the very beginning, she was professional, attentive, and genuinely committed to helping us find the best mortgage option for our situation. Tracy took the time to clearly explain all of our options, answered every question we had with patience, and made what could have been a stressful process feel simple and smooth.
What impressed me most was her responsiveness and attention to detail—she was always just a call or email away, and I felt completely supported at every step. Thanks to Tracy’s expertise, We were able to secure a great rate.
I highly recommend Tracy Chongling to anyone looking for a compassionate, knowledgeable, trustworthy, and caring mortgage broker. She truly goes above and beyond for her clients.
TThomas T.
“Tracey Chongling was ABSOLUTELY PHENOMENAL. She provided detailed explanations of every step of the financing process.”
Tracey Chongling was ABSOLUTELY PHENOMENAL. She provided detailed explanations of every step of the financing process. She was professional, knowledgeable,and her customer service was impeccable. As a first time home buyer I had many questions about the financial requirements /process. No matter how many times I contacted her with questions, she never seemed bothered... and I reached out to her often lol...I would recommend Tracey to anyone in need of any type of financing.I am confident that she will provide Top Notch service to everyone in need of her assistance just like she did for me. THANK YOU A MILLION TIMES TRACEY!!!!
RRosalyn S.
“This is our fifth time working with Tracy and her team, and each time we had a great experience. The process is always smooth, transparent and efficient from start to finish.”
This is our fifth time working with Tracy and her team, and each time we had a great experience. The process is always smooth, transparent and efficient from start to finish.
Tracy and her team are always available to answer our questions and also provide clear guidance for all steps of the process. Their professionalism and dedication made the buying process smooth and stress free. We highly recommend Tracy and the Rate team for anyone looking for a reliable and friendly lending service.
AAdriana N.
“They were very easy to contact and transparent throughout the entire process. As a first-time homebuyer, things can get frustrating at times, but they made everything much easier.”
It was truly a pleasure working with them. They were very easy to contact and transparent throughout the entire process. As a first-time homebuyer, things can get frustrating at times, but they made everything much easier. The online e-signing was especially convenient, and overall, the process was smooth.
If you want, I can make it sound more formal, more casual, or tailor it for a Google review or testimonial 👍
DD.Williams
“I loved that I could text at anytime of the day and she responds as soon as she could , we closed on our house and got us a perfect deal !”
I loved that I could text at anytime of the day and she responds as soon as she could , we closed on our house and got us a perfect deal !
MMason H.
“I got a better interest rate than the bank was offering and Rate provided great customer service.”
I got a better interest rate than the bank was offering and Rate provided great customer service.
KKaren S.
“Seamless experience, kept will informed throughout the process, very much appreciate Tracy and her team.”
Seamless experience, kept will informed throughout the process, very much appreciate Tracy and her team.
SSimon H.
“Tracey was Great. Very caring and knowledgeable.”
Tracey was Great. Very caring and knowledgeable.
KKimberli B.
“The whole team is knowledgeable and very professional. I highly recommend and will not hesitate to use again.”
The whole team is knowledgeable and very professional. I highly recommend and will not hesitate to use again.
TThomasene B.
“Extremely attentive representative. Great use of technology.”
Extremely attentive representative. Great use of technology.
JJason U.
“I had a seamless process when purchasing my new home”
I had a seamless process when purchasing my new home
SSonja R.
“They were quick and very helpful throughout the process.”
They were quick and very helpful throughout the process.
LLevi V.
“Tracey was so kind, understanding and helpful. Very easy process. Thank you”
Tracey was so kind, understanding and helpful. Very easy process. Thank you
KKimberli B.
“Smooth process and great communication”
Smooth process and great communication
RRalph M.
“Smooth Process and easy to understand”
Smooth Process and easy to understand
MMatthew G.
“Tracy is amazing. Thank you for your help and your professionalism.”
Tracy is amazing. Thank you for your help and your professionalism.
AAmanda L.
“Friendly and professional agent”
Friendly and professional agent
EEdward L.
“Tracy, Mariah and the entire team is amazing!”
Tracy, Mariah and the entire team is amazing!
TTaimer S.
“The entire team stayed on top of my loan even when outside people made it difficult”
The entire team stayed on top of my loan even when outside people made it difficult
GGary T.
“Everything was done in a timely and responsive manner with great communication.”
Everything was done in a timely and responsive manner with great communication.
HHolly C.