“Mr. Loftus and his team are nothing other than exceptional to work with. Knowledgeable, informative and had our best interest at heart during the entire process.”
Mr. Loftus and his team are nothing other than exceptional to work with. Knowledgeable, informative and had our best interest at heart during the entire process. We have had the pleasure of working with Micheal on several different closings throughout the past couple of decades. His attention to detail, market analysis and experience is why we choose to grow our asset portfolio solely with his representation. Thanks Mike!! Always appreciative and grateful for you!!!
DDominik A.
“Mike and his team were there, walking me through every step at every moment. It didn't matter what time it was or how many questions I had”
When I wanted to purchase my second home, I thought I was never going to get another mortgage. I was so nervous throughout the entire process. One of my childhood friends recommended Mike and his team, and let me tell you, from the first moment I spoke with him until the time I signed my documents at closing, Mike and his team were there, walking me through every step at every moment. It didn't matter what time it was or how many questions I had; Mike and his team literally took their time with me and answered all of my questions fully. They were available whenever I reached out and made the entire process absolutely easy and so smooth. Going forward, if I need anything for any mortgage or loans, I will absolutely stick with what I know. I am so grateful. I really am. Their knowledge, patience, and understanding during a scary yet exciting process are hard to come by at times, so I am extremely grateful that they made our journey smooth and rewarding. Thanks Mike!
KKimberly K.
“Working with Mike was such a breath of fresh air. As a real estate agent, having a lender you trust is crucial to the success of purchasing a home.”
Working with Mike was such a breath of fresh air. As a real estate agent, having a lender you trust is crucial to the success of purchasing a home. With Mike I never once had to worry about missed deadlines or miscommunications. He and his team are with you every step of the way and I could not have been happier. Highly recommend!
KKeanna Y.
“Mike and his team are great to work with. Very transparent in his review of loan options and recommendations.”
Mike and his team are great to work with. Very transparent in his review of loan options and recommendations. Easy to communicate with and almost always available. Citywide kept us on track as we went along. If something was not understood, Mike always took time to help me understand so I was comfortable in our decision. Thank you!
DDanielle
“My husband and I had the best experience with Mike Loftus & team at Citywide Mortgage. They were all extremely responsive and helpful”
My husband and I had the best experience with Mike Loftus & team at Citywide Mortgage. They were all extremely responsive and helpful & checked in on us throughout the whole process. We will definitely be working with them in the future when we refinance!
EEmma P.
“Mike Loftus and his team are the best. I’ve now used them for 2 mortgages and both times have been absolutely seamless and smooth.”
Mike Loftus and his team are the best. I’ve now used them for 2 mortgages and both times have been absolutely seamless and smooth. Always get you locked in at a good rate and go above and beyond to make your home buying process easy.
LLuke B.
“Michael and his team at CrossCountry were exceptional. Every member of his team that we had the pleasure of dealing with were true professionals”
Michael and his team at CrossCountry were exceptional. Every member of his team that we had the pleasure of dealing with were true professionals, they went above and beyond to meet a very tight timeline on a home we purchased.
SSandra F.
“He is extremely knowledgeable and trustworthy and makes the mortgage process extremely smooth and stress-free.”
I've had the pleasure of working with Mike four different times since 2018 and he is the only person I will work with in the future. He is extremely knowledgeable and trustworthy and makes the mortgage process extremely smooth and stress-free. I highly recommend using Mike for your mortgage needs - it's clear that he is the best at what he does and cares about his customers.
BBrendan G.
“He is a true professional, who takes the time to ensure that we understood the entire process of closing on a mortgage”
I have worked with Michael Loftus for over 20 years, whether purchasing a new home or for a refinance. He is a true professional, who takes the time to ensure that we understood the entire process of closing on a mortgage and was always willing to explain things until we were comfortable. Michael is exactly the type of person you want working on your behalf.
TTed C.
“Michael Loftus was so helpful and patient as we were first time home buyers and had many questions! He was always quick to respond”
Michael Loftus was so helpful and patient as we were first time home buyers and had many questions! He was always quick to respond and really helped make this process so painless! I would definitely recommend Mike to my friends!
VVictoria D.
“Michael Loftus and the CrossCountry Mortgage team are exceptional in servicing home loans. My experience as well as my client’s experiences are always smooth.”
Michael Loftus and the CrossCountry Mortgage team are exceptional in servicing home loans. My experience as well as my client’s experiences are always smooth. They are knowledgeable and courteous and I always look forward to working with them.
DDamon
“Mike was very professional, knowledgeable and thorough in handling the refinancing of my home. He was a great communicator and exceeded my expectations”
What a pleasure it was working with Michael Loftus of Cross Country Mortgage.
Mike was very professional, knowledgeable
and thorough in handling the refinancing of my home. He was a great communicator
and exceeded my expectations, I highly recommended Michael as your mortgage provider as he is my go to person for my future needs.
William Pace
North Wildwood NJ
BBill P.
“Mike's honesty, transparency, and reliability stood out. I wholeheartedly endorse Mike and his team for anyone in the home-buying market.”
I had the good fortune of being referred to Mike for securing a new mortgage, and he, along with his team, surpassed our expectations. Buying a home is a significant and crucial investment, and this was our first venture into purchasing an investment property. Naturally, we were apprehensive and had numerous questions. Mike went the extra mile to provide us with all the essential resources and offered thorough insights at each stage of the process. Everything went smoothly, thanks to the ability to upload documents via their secure portal. Mike's honesty, transparency, and reliability stood out. I wholeheartedly endorse Mike and his team for anyone in the home-buying market. They work with a diverse group of lenders and dedicate time to understand your specific needs, ensuring clear and prompt communication. I strongly recommend Mike and his team for their exceptional service.
DDee B.
“CCM was able to jump in, transfer the case, and save the deal in a timely manner! Their exceptional professionalism and dedication to their clients truly set them apart.”
I cannot say enough great things about Mike, Kevin, & the team at cross country! I was introduced to their team while closing on a property with a subpar mortgage company. CCM was able to jump in, transfer the case, and save the deal in a timely manner! Their exceptional professionalism and dedication to their clients truly set them apart. From start to finish, they were an absolute pleasure to work with—always approachable, friendly, and ready to assist with any questions or concerns.
What impressed me the most was their incredible response time & extensive knowledge. They were quick to provide clear, concise, and helpful answers, making the process less stressful. Their deep knowledge and expertise in the mortgage industry were evident at every step, and they took the time to educate and guide me through the process, ensuring I felt confident and informed.
DDara M.
“I was very impressed with the level of professionalism, quality of loan product that he provided, and his extremely good communication”
Mike helped me refinance my primary residence and I have to say, I was very impressed with the level of professionalism, quality of loan product that he provided, and his extremely good communication throughout the process. I was traveling and out of state for a good portion of the refi process but Mike easily coordinated notary service and I never felt like there was any gap in performance. I deal with lenders on a very regular basis for my career, so I know a good lender when I deal with them... Mike is about as good as you'll find.
DDavid Z.
“Mike worked tirelessly to help turn my 2 mortgage debacle into a one mortgage dream scenario.”
Mike worked tirelessly to help turn my 2 mortgage debacle into a one mortgage dream scenario. For years we were told that the mortgage we signed during the housing collapse could not be reworked, but Mike was able to get it done. With great support and communication from his team we closed in less than 5 weeks. Mike is attentive, proactive, believes that for every problem there is a solution.
EEric F.
“The entire process was painless and quick, not like the equivalent of root canal I have experienced in the past.”
Mike was recommended to me by a family member who he helped secure a lower rate refinance. Mike helped me immensely when I purchased a home down the shore. The realtor I was working with was pushing me to use "their guy". Nothing against them but the best decision I made during the entire purchase process was to use Mike. The entire process was painless and quick, not like the equivalent of root canal I have experienced in the past. Mike had a team of professionals who were in constant communication regarding the status and I never experienced one problem/issue. Highly recommended.
RRhoelzle2
“Mike made refinancing our home stress free. His team ensured the appropriate documentation was sent to us, through their secure server”
I would recommend Mike Loftus and his team, to anyone looking to purchase or refinance a home loan. Mike made refinancing our home stress free. His team ensured the appropriate documentation was sent to us, through their secure server, and followed up on any and all outstanding items. Mike broke down each line item, and worked for my best interest and not his own. This example is only one of many which separates his service from other lenders.
MMbtkel99
“Mike and his team where an absolute Joy to work with. I had very high anxiety going into this process and they made me feel so comfortable and at ease.”
Mike and his team where an absolute Joy to work with. I had very high anxiety going into this process and they made me feel so comfortable and at ease. Any email or phone call I made was always answered right away and I was kept up to date on the entire process. They were so thoughtful, respectful and knowledgeable the entire time and closing was as easy as stopping for a cup of coffee!!! Thanks Mike and team! You guys are literally the best and made all our dreams come true!!! :)
KKimberly K.
“Mike and his team were fast, professional and on it. We closed faster than I thought possible and they made us so easy.”
Mike and his team were fast, professional and on it. We closed faster than I thought possible and they made us so easy. We will be using Mike and his team for all future mortgage needs.
MMaryanna S.
“Mike is awesome! He helped my husband and I get a home loan after another loan officer left us hanging.”
Mike is awesome! He helped my husband and I get a home loan after another loan officer left us hanging. Mike was very upfront with us about what we needed to do to get financed for a FHA 203k loan. He kept us updated during the loan process and when ever there were any issues he made sure to address them so we could fix them in a timely manner. The overall process was amazing and I am happy to say that my husband and I closed on our 1st house on 7/11/18.
SStaracimahs
“Mike and his team were able to get me to settlement within the time frame that I requested and I was able to move into my new house”
Mike and his team were able to get me to settlement within the time frame that I requested and I was able to move into my new house to celebrate my 50th birthday right on time. Yes, Mr. Loftus CAN work miracles when you supply them with everything they need to do the job. Mike is the absolute greatest and kept me abreast of everything that was about to occur. This was the fourth home that I have purchased, so I was well aware of the proceedings. However, he was better than every other realtor that I have dealt with and his professionalism is uncanny. Thank you Mike for all you have done for me.
AAdrienne
10/10
“Exceptional customer service, timely communication, and reliable follow-through.”
“what a great experience Mike and his team did a awesome job getting us thru the total process and now we our homeowners”
what a great experience Mike and his team did a awesome job getting us thru the total process and now we our homeowners and i highly reccomend Citywide as a Lender.
“I believe they worked hard to make happen what I at one point didn't believe what would happen! Mike Loftus and his team we're wonderful.”
I believe they worked hard to make happen what I at one point didn't believe what would happen! Mike Loftus and his team we're wonderful.
TTynisha G.
“Mike Loftus, Tori Garrison, and Ashley Sammacicci were freaking amazing! They went well above and beyond for me”
Mike Loftus, Tori Garrison, and Ashley Sammacicci were freaking amazing! They went well above and beyond for me and I will gladly go back to them for my next investment property!
NNick
“Your professionalism, responsiveness, and ability to explain every step clearly truly made a difference.”
I would like to highlight the exceptional quality of the service I received.
Your professionalism, responsiveness, and ability to explain every step clearly truly made a difference.
You demonstrate not only strong expertise but also genuine care for your clients, which is rare and deeply appreciated. Because of you, the process felt much easier and more reassuring.
You truly deserve a top rating. Thank you for your outstanding work.
MMarie L.
“Mike was patient and informative during the process. He took the time to listen and explain when my brother was not having his finest moment. I appreciate his time and expertise.”
Mike was patient and informative during the process. He took the time to listen and explain when my brother was not having his finest moment. I appreciate his time and expertise.
EEileen J.
“Mike and his team make the process easy. They are responsive, thorough, and honest. Would use the team for our next mortgage too!”
Mike and his team make the process easy. They are responsive, thorough, and honest. Would use the team for our next mortgage too!
BBrittany R.
“He and his team are great with communication and made the process as easy as possible.”
My husband and I enjoyed working with Mike to obtain a loan on our home and again for refinancing. He and his team are great with communication and made the process as easy as possible.
EErika J.
“I'd recommend Mike for all your loan processing whether it’s a new purchase or refinance, he is the best in making suggestions/recommendations”
I'd recommend Mike for all your loan processing whether it’s a new purchase or refinance, he is the best in making suggestions/recommendations based on situation/criteria. Thank you!
SSravanth K.
“Mike has helped me (and a few friends!) in the past! Highly recommend him for all your mortgage needs!”
Mike has helped me (and a few friends!) in the past! Highly recommend him for all your mortgage needs!
KKen J.
“Michael Loftus and his team were so amazing. Because of him I was able to purchase my first home. His team was very professional and consistent”
Michael Loftus and his team were so amazing. Because of him I was able to purchase my first home. His team was very professional and consistent; I would highly recommend cross country mortgage everyone.
TTilita B.
“His superior professional skills tackled whatever issue came up and everything occurred without missing a beat. Totally recommend Michael!”
We had the pleasure of working with Michael Loftus on our mortgage in 2021, during Covid no less, and he was exemplary! His superior professional skills tackled whatever issue came up and everything occurred without missing a beat. Totally recommend Michael!
LLiz
“Mike and his team are fantastic. They work hard and they work fast to get you the lowest rate and the largest loan possible.”
Mike and his team are fantastic. They work hard and they work fast to get you the lowest rate and the largest loan possible. Great lender and good to talk with
GGary J.
“Mike is a pleasure to work with. I have had the opportunity twice to have his knowledge and guidance through the home buying process.”
Mike is a pleasure to work with. I have had the opportunity twice to have his knowledge and guidance through the home buying process. I highly recommend working with Mike and his team!
DDaniel D.
“They made the process easy to manage. They were very personable and available to answer any questions or concerns.”
The entire team at Cross Country mortgage were so helpful. They made the process easy to manage. They were very personable and available to answer any questions or concerns. I would highly recommend Michael Loftus and the Cross Country team for home purchases or refinancing.
SStephanie D.
“Mike and his team made this the best the experience. They were always available to help us every step of the way.”
Mike and his team made this the best the experience. They were always available to help us every step of the way. Was always available for all my questions . and boy did I have a lot. Would highly recommend to anyone looking for a loan.
TTameka W.
“He made the home buying experience uncomplicated. He was professional and personable - a winning combo.”
Without question it was a pleasure to work with Mike during what many people dread. He made the home buying experience uncomplicated. He was professional and personable - a winning combo. You will be in good hands with Mike and his team
JJoanhinkel
“It was the people. Mike and Kevin were both very communicative and helpful. Finding a mortgage is an intimidating process but they made it easy to understand.”
It was the people. Mike and Kevin were both very communicative and helpful. Finding a mortgage is an intimidating process but they made it easy to understand.
SSean L.
“As a 1st time home buyer I have to say the process was painless and stressfree, I didnt have many worries”
I had the pleasure of working with Mike, he went above and beyond to help me close on my home. As a 1st time home buyer I have to say the process was painless and stressfree, I didnt have many worries, Mike let me know what I needed and stayed in contact even after my closing date. I would definitely suggest giving him a try, he will do his best and 9/10 you will come out a new homeowner. Thanks Mike
KKaren M.
“Mike was helpful, knowledgeable, and a great guide through the whole process. He and his team were easy to get in contact with”
Mike was helpful, knowledgeable, and a great guide through the whole process. He and his team were easy to get in contact with and always available to assist with any questions or concerns. Communicating with either Mike or a member of his team felt more like talking to a colleague rather than a lender. I'm not big on financial dealings so I had a lot of questions which were always answered in a timely manner and never in a way that made me feel like I should know these things already.
MMazthegizz
“Mike and his team were great! This was my third home purchase and he really got us prepared for the smoothest closing ever!”
Mike and his team were great! This was my third home purchase and he really got us prepared for the smoothest closing ever! Both on selling our home and the purchase of our new home! He really knows his stuff. Was honest and knowledgeable. He made everything super fast and painless. Highly recommend!
CCheryl D.
“Could not have asked for a better company to do my mortgage. They walk you through every step and everything they tell you is what you receive.”
Could not have asked for a better company to do my mortgage. They walk you through every step and everything they tell you is what you receive. There were no hidden costs or change in anything that they told me from the beginning of my process with them.
GGereaghtyp
“Mike is an outstanding lender. He has done 2 mortgages for me and they were both seamless. He is a true professional!”
Mike is an outstanding lender. He has done 2 mortgages for me and they were both seamless. He is a true professional!He is always there to help and follows up on everything before during and after closing.
JJphillips102102
“Michael John Loftus will forever be our Mortgage/Lending Specialist. All our future needs will continue to go through him.”
Michael John Loftus will forever be our Mortgage/Lending Specialist. All our future needs will continue to go through him. Thank you for such an easy carefree experience. He and his team are Beyond Exceptional on every level!! .
TT A.
“Mike is professional and timely. Extremely knowledgeable in the refinance and mortgage business.”
Mike is professional and timely. Extremely knowledgeable in the refinance and mortgage business. Mike responds to questions and concerns timely and makes this process as pain free as it can be.
MMary B.
“I was skeptical about refinancing offers on-line but Mike quickly gained my trust. He is extremely knowledgeable and very friendly.”
I was skeptical about refinancing offers on-line but Mike quickly gained my trust. He is extremely knowledgeable and very friendly. I can't say enough about my experience with him and his company. I would recommend Mike to anyone wanting to refinance their home.
DDkindel6
“Mike was helpful, knowledgeable, and guide me through the entire process. Communicating with Mike is like talking to a very good friend.”
My family and I thank God everyday for Mike. Mike was helpful, knowledgeable, and guide me through the entire process. Communicating with Mike is like talking to a very good friend. I couldn't ask for a better Lender. Mike is a wonderful human being. I am for ever grateful. Again, Thank you!
RRosettecharles
“They got my loan done in record time. Mike Loftus and his team were great.. Please use them.”
The team at Cross Country was amazing. They answered all my questions and concerns. Very patience. They got my loan done in record time. Mike Loftus and his team were great.. Please use them.
