“Rachel is incredible at what she does and because of her, I became a homeowner which only felt like an unattainable dream for years.”
Rachel is incredible at what she does and because of her, I became a homeowner which only felt like an unattainable dream for years. I truly could not have asked for a better experience when buying my first home. I didn't think it would be possible for me. At the time, my credit story was rough and I felt defeated. I saw Rachel recommended on a local social media group and thought I'd at least reach out to her just to see where I stood.
From the very beginning she was incredibly easily to communicate with. She made me feel that I shouldn't be ashamed of my financial/credit situation and together we would do the work to make me a homeowner. And she did. Within in a very short time I become a homeowner and will forever be grateful for her. She is incredibly knowledgeable, quick, efficient, calm, understanding and to the point.
Years later, I still reach out to her for mortgage related questions, suggestions, etc. just because I trust her so much and know she's going to help me however she can.
I cannot recommend Rachel enough. She is who you want on your side when trying to make your home-owning dreams come true. I am living proof, without her it wouldn't have happened. Thank you so much, Rachel!
“She made the entire mortgage process smooth, easy to understand, and completely stress-free. Rachel is knowledgeable, responsive, and truly cares about her clients.”
Rachel Armstrong at Rate Mortgage is absolutely amazing. She made the entire mortgage process smooth, easy to understand, and completely stress-free. Rachel is knowledgeable, responsive, and truly cares about her clients. She explained every step, answered all my questions promptly, and went above and beyond to make sure everything stayed on track. If you’re looking for a trustworthy, professional mortgage expert in Michigan, I can’t recommend Rachel enough!
“She understood our situation completely, guided us to the solutions in our best interest, and made the process quick and painless! We got through underwriting so fast...”
Rachel Armstrong is theeee best mortgage broker I have ever worked with. She understood our situation completely, guided us to the solutions in our best interest, and made the process quick and painless! We got through underwriting so fast I could not believe it! Thank you Rachel!
Response from Owner
Thank you, David, for taking the time to leave me such a positive review! I sincerely appreciate your trust throughout the entire process.
“From start to finish, she demonstrated a level of professionalism, expertise, and dedication that exceeded all of our expectations ( ... and) made our purchase a very seamless process.”
We recently had the pleasure of working with Rachel for the financing of our new house purchase, and we are absolutely thrilled with the experience. From start to finish, Rachel demonstrated a level of professionalism, expertise, and dedication that exceeded all of our expectations.
We used Rachel and her Caliber Team for a refinance prior to this and from the very beginning, she stood out with her clear communication and willingness to educate us on the various financing options available. She patiently answered all of our questions and ensured that we fully understood the terms and conditions of the loan. This personalized approach not only put us at ease but also made us confident that we were making an informed decision.
We would wholeheartedly recommend Rachel to anyone seeking a lender for their new house purchase (or refinance). Her professionalism, expertise, transparency, and commitment to customer satisfaction are truly beyond exceptional.
Thank you, Rachel, for making our new house purchase a very seamless process. Jeff and I are beyond grateful!
Response from Owner
Thank you, Kristin, for taking the time to leave me a review!
“She made my home buying process extremely pleasant. Her responsiveness, attention to detail and sense of urgency had my purchase complete in under 30 days. Call her now!”
One word: AMAZING. I am so thankful I found Rachel. She made my home buying process extremely pleasant. Her responsiveness, attention to detail and sense of urgency had my purchase complete in under 30 days. She may very well be the best MLO in the state, period. Call her now!
Response from Owner
Kendra, I cannot believe how long it has taken for me to reply to this review. Thank you for taking the time to write it and for always supporting my business. I hope you are having a wonderful summer!
“She was so, so easy to work with! She actually made the entire experience so pleasant. She worked fast and efficiently to help my husband and I when we were buying our first home.”
Rachel is absolutely excellent and was so, so easy to work with! She actually made the entire experience so pleasant. She is kind, friendly and very down to earth! Rachel worked fast and efficiently to help my husband and I when we were buying our first home. I would recommend Rachel Armstrong to anyone and everyone!
Response from Owner
Hello Lydia! I cannot thank you enough for taking the time to leave me a review. I hope you and your growing family are doing just amazing. Please continue to keep in touch.
“From initial contact, until after closing she was absolutely AMAZING. She genuinely cares about all her clients, and her integrity is outstanding. I am so thankful to her!”
Rachel was referred to me by a friend, and I am extremely grateful! From initial contact, until after closing she was absolutely AMAZING. In the beginning, I nervously reached out to her just to ask a few questions and see if a home loan was in my near future. From the first conversation she put me at ease as she talked me through everything, asking what my goal was and letting me know how WE could obtain it. I was pre-approved within a day. As I searched months for a home, she would instantly respond to any questions I had (no matter what time I emailed or texted her) and regularly checked in if she didn't hear from me for longer periods of time. Once I had found a potential home, she was extremely prompt in setting everything up and walking me through the paperwork. Closing was a breeze with her help! She genuinely cares about all her clients, and her integrity is outstanding. I cannot express enough how thankful I am to her!
Response from Owner
Hi Melissa! I cannot thank you enough for taking the time to leave me such an amazing review. I am so happy for you and I cannot thank you enough for trusting me throughout the homeownership process. Looking forward to seeing you soon. Happy Holidays!
“Becoming a homeowner has been a dream for a long time. Rachel was a true God send! She is so helpful, knowledgeable, patient, and working with her felt so comfortable.”
5 stars isn't enough to express my gratitude and compete satisfaction working with Rachel. Becoming a homeowner has been a dream for a long time and it just wasn't happening for us. Lenders in the past did not seem to be interested in helping me understand what I needed to do to make it happen. Rachel was a true God send! She is so helpful, knowledgeable, patient, efficient, kind and working with her felt so comfortable. I cannot thank her enough for such a smooth and successful experience. I will tell anyone and everyone I can about Rachel! She was incredible! I am a homeowner now and I couldn't have done it without her. Call her TODAY!!!
Response from Owner
Whitney, this will forever be a review that truly brings tears to my eyes. I am so happy for you and your family and all of your new beginnings. Please continue to stay in touch!
“This is the first time I was made to feel like so much more than a number on paper. I HIGHLY recommend Rachel and her team because they put people before profit.”
I can’t quite put into words how comfortable I feel when working with Rachel. I know the transaction is being cared for in a very timely way by a person who is transparent, honest, and real. On top of Rachel’s knowledge and professionalism, she has gone out of her way to let me know that she supports every emotion I have about the transaction (and there have been a lot!!). To me, that’s just as important as being able to help with the financial side of the lending process. I have worked with other lenders in the past, but this is the first time I was made to feel like so much more than a number on paper or a burden in a busy day. I HIGHLY recommend Rachel and her team at Caliber because they put people before profit, and it’s so refreshing. Thank you, Rachel Armstrong!!
Response from Owner
Hello Christine! I cannot thank you enough for taking the time to leave me a review. I could not continue to grow my small business without referral partners like you. See you soon!
“She was so helpful throughout our whole loan process and made everything seem doable and possible for us. She truly made our wild dreams seem within reach.”
I cannot say enough great things about Rachel and the team at Rate! She was so helpful throughout our whole loan process and made everything seem doable and possible for us. She truly made our wild dreams seem within reach. We had no idea where to start and I'm so glad we reached out to her to help us through the loan process. Shes been more understanding through this process than I could've ever imagined and explained each step and why it was needed in depth without ever making us feel anything less than 100% confident in her. Seriously, if you're looking for a mortgage and want someone helpful, friendly, knowledgeable, and just downright compassionate- look no further! I'll recommend her and the team at Rate any time to anyone.
“Because she is exceptional at her job. She is fantastic at explaining everything in great detail and really helps people understand their transaction from start to finish”
I’m in the real estate business and formerly the mortgage business, so i have many contacts that do mortgages. There are a select few that i would refer business to, but Rachel is always the number one. I’ve seen her handle numerous transactions, and every time I’m part of one i always answer my own question of why do i refer clients and friends to her…. Because she is exceptional at her job. She is fantastic at explaining everything in great detail and really helps people understand their transaction from start to finish and always find the best program to put them in that works best for their financial situations. Every company wishes they had a Rachel Armstrong on their team!!
“Buying a home can be stressful, but having a lender who is there when you need them … goes above and beyond makes all the difference.”
I can’t say enough good things about Rachel and her team! They were knowledgeable, responsive, and incredibly helpful throughout the entire home-buying process.
When the right house came along, Rachel worked quickly and efficiently to help me put together a strong offer, which ultimately led to a successful offer on our new home! 🏡❤️
Buying a home can be stressful, but having a lender who is there when you need them, answers your questions, and goes above and beyond makes all the difference. I’m so grateful for her help and would highly recommend her to anyone looking to purchase a home!
“Rachel and her team were amazing to work with. You expect an agency to be knowledgeable about home loans but having a team who are there for all your questions and the same people from beginning to end is worth more than you know.”
Rachel and her team were amazing to work with. You expect an agency to be knowledgeable about home loans but having a team who are there for all your questions and the same people from beginning to end is worth more than you know. We had a difficult purchase and would not have been able to make it happen without Rachel and her team at Rate. I would highly recommend them to anyone who values a more personalized experience for buying a home.
“Rachel is awesome! She is organized, kind, very responsive. She had all her things in order and ready to go when it was time to close.”
Rachel is awesome! She is organized, kind, very responsive. She had all her things in order and ready to go when it was time to close. Any questions you have she answers them and gets back to you right away which is appreciated. I had a very positive experience using her as my lender :)
“She’s so kind and friendly, making the mortgage process feel easy and approachable. Her expertise and clear communication really turned a stressful experience into a breeze.”
Working with Rachel was an absolute delight! She’s so kind and friendly, making the mortgage process feel easy and approachable. Her expertise and clear communication really turned what can sometimes be a stressful experience into a breeze. I can’t recommend Rachel enough to anyone looking for a mortgage! She genuinely cares about her clients and goes above and beyond to ensure great results.
“Because of her we were able to close 2 weeks early. Working with her makes obtaining a loan seem like a breeze. Communicated through each step... Thank you for helping us!”
Rachel is the BEST! Because of her we were able to close 2 weeks early. Working with her makes obtaining a loan seem like a breeze. Communicated through each step and made sure all of our questions were answered. Thank you for helping us find our forever home. We are so very thankful!
Response from Owner
Thank you, Chelsae, for taking the time to leave me a review! Wishing you and your family nothing but the best in your forever home.
“Rachel Armstrong and her team were very professional. Always available and helpful, an easy to use streamlined process. Rate made buying our new home and selling our old one simple.”
Rachel Armstrong and her team were very professional. Always available and helpful, an easy to use streamlined process. Rate made buying our new home and selling our old one simple.
Response from Owner
Hi James! Thank you for taking the time to leave me a review. Wishing you nothing but the best in your new home. Have a great Summer!
“She was able to save us almost 3% in interest rate. The process took only 3 days from start to finish! The most smooth and easy transaction we have ever done!!”
We were looking to refinance for the first time in 15 years. I contacted Rachel and she was able to save us almost 3% in interest rate. The process took only 3 days from start to finish! The most smooth and easy transaction we have ever done!! Would highly recommend Rachel and her team!!
“Rachel Armstrong was incredibly helpful! She was determined to find us the best type of loan. She walked us through everything and couldn’t have been a better loan officer!”
Rachel Armstrong was incredibly helpful throughout the home buying process! She was determined to find us the best type of loan for our house with a solid interest rate. My partner and I didn’t know a whole lot about home buying, but she walked us through everything! She answered all of our questions during the process, and continues to be a resource for us after closing on our house. We couldn’t have asked for a better mortgage loan officer!
Response from Owner
Thank you, Anna, for taking the time to leave me a review!
“Rachel was incredibly responsive, articulated all of the possibilities, challenges and necessities thoroughly and set me up to make my new home purchase with ease.”
Rachel was incredibly responsive, articulated all of the possibilities, challenges and necessities thoroughly and set me up to make my new home purchase with ease. Knowledgeable, kind and caring, what more could you ask for?
“The speed, accuracy, and constant communication exceeds expectations to make for a very pleasant lending experience. Having a lender so professional... is truly unexplainable!”
The ambition and drive Rachel has for her work shows in every call and email. The speed, accuracy, and constant communication exceeds expectations to make for a very pleasant lending experience. Having a lender so professional, while feeling like family is truly unexplainable! I would highly recommend your mortgage in her hands!
Response from Owner
Thank you so very much, Shala, for taking the time to leave such a thoughtful review! Looking forward to working with you again in the future. Have a great Holiday!
“As a realtor who refers Rachel and a client of Rachel’s, I have had such wonderful experiences with her as a lender. She makes every transaction smooth and easy.”
As a realtor who refers Rachel and a client of Rachel’s, I have had such wonderful experiences with her as a lender. She makes every transaction smooth and easy. I can’t recommend her enough!
Response from Owner
Hello Angela! I cannot thank you enough for taking the time to leave me a review. I am thankful to have you as an amazing referral partner every step of the way.
“I am a real estate agent and Rachel is my preferred lender. She is very quick, never misses a detail and gives our clients the utmost attention. I'd refer her a thousand times over!”
I am a real estate agent and Rachel Armstrong is my preferred lender. It's always a pleasure working with her. She is very quick, never misses a detail and gives our clients the utmost attention. I'd reffer Rachel a thousand times over!
Response from Owner
Hello Liz! My business is imperative because I work with professionals like you. Thank you very much for taking the time to leave me such an amazing review. Happy Holidays from my family to yours.
“Rachel is BY FAR the BEST lender out there! She is very responsive and can get a file closed quick! Very knowledgable, professional, hardworking and kind! 10/10 recommend!”
Rachel is BY FAR the BEST lender out there! She is very responsive and can get a file closed quick! Very knowledgable, professional, hardworking and kind! She is a great person to work with and will always look forward to working with her as a lender. 10/10 recommend!
Response from Owner
Kelly, thank you so much for taking the time to leave me a review. I always love working with you. Teamwork is truly what makes the dream work. See you on the next deal!
“Rachel and her team made this process 100% easier. From the start she very clearly outlined what documents we would need and kept in contact constantly along the way.”
Rachel and her team made this process 100% easier than it was with our last Caliber loan team. From the start she very clearly outlined what documents we would need to submit and kept in contact constantly along the way. There were no setbacks, no surprises and no issues with any part of the application, closing or funding process.
Response from Owner
Hello James! I appreciate you taking the time to leave me a review. I am always here to help. Keep in touch and Happy Holidays!
“Rachel has been extremely motivated with getting me in a good position to obtain my loan. She made the process easy and stress free... looking forward to working with her again!”
I’d give 10 stars if I could. Rachel has been extremely motivated with getting me in a good position to obtain my loan. She made the process easy and stress free on my part. I’m looking forward to working with her again on my next home purchase!!
Response from Owner
Anthony, thank you for taking the time to leave me a google review and for continuing to support my small business.
“As first-time home owners, Rachel helped us immensely through a very complicated process. Thanks to her commitment, focus and communications skills, we are very happy homeowners.”
As first-time home owners, Rachel helped us immensely, step by step, through a very complicated and scary process. Thanks to Rachel's commitment, focus and communications skills, we are very happy homeowners raising our daughters in a wonderful home that we love….and if that is not enough, our home was a great investment. Rachel helped us get our foot in the door as home owners and we are not only building great family memories, but equity too.
We appreciate Rachel's guidance and expertise and highly recommend her. She will not steer you wrong.
Response from Owner
Jeff, thank you for the bottom of my heart for leaving me such a thoughtful review. I hope you are doing amazing and look forward to seeing you soon!
“As a realtor I suggest Rachel to my clients all the time and she always does a stellar job! My husband and I used her recently... and we couldn’t have been happier.”
As a realtor I suggest Rachel to my clients all the time and she always does a stellar job! My husband and I used her recently for our own purchase as well and we couldn’t have been happier. I can always count on things getting done in a timely and professional manner when Rachel is the lender.
“She was straight forward and completely transparent throughout the whole process. We were able to find a home, confidently make an offer, and close within a month.”
Rachel is the best! She was straight forward and completely transparent throughout the whole process. We completely trusted her advice. We were able to find a home, confidently make an offer, and close within a month. I cannot say enough about the integrity and professionalism of Rachel and her team. Thank you, Rachel for making our dream of homeownership a beautiful reality.
Response from Owner
Kim, reviews from clients like you will forever make me smile. I hope you and your family are doing absolutely amazing. Keep in touch!
“Fantastic to work with for our first home purchase! She clearly laid out all documents needed... and was very accessible whenever we had questions. I would recommend her to anyone!”
Rachel was fantastic to work with for our first home purchase! She clearly laid out all documents needed throughout the whole process, and was very accessible whenever we had questions. I would recommend Rachel to anyone looking to buy a home in the SE Michigan area!
“She was easy to talk to and explained everything in a way that actually made sense. Rachel got back with me so quickly... and made buying a home less stressful.”
Really great experience working with Rachel. I was going through a lot in life so I was already overwhelmed but she was easy to talk to and explained everything in a way that actually made sense. Rachel got back with me so quickly when I had a question and made buying a home less stressful. I am very grateful for her help and definitely recommend her!!
“Rachel and the Rate Team did an outstanding job with my financing and everything needed to close in my new home. Highly recommend Rachel Armstrong”
Rachel and the Rate Team did an outstanding job with my financing and everything needed to close in my new home. The communication every step of the way and speedy process made everything smooth and enjoyable. Highly recommend Rachel Armstrong for all your needs!
“Rachel is an incredible human who wants the best for the people she works with. We are so incredibly thankful she helped us through the ups and downs of trying to buy a home.”
Rachel is an incredible human who wants the best for the people she works with. We are so incredibly thankful she helped us through the ups and downs of trying to buy a home. If you are working with Rachel, you are in GREAT hands!
“Rachel and her team did all the leg work! They were a wonderful team that got us to close of our first home earlier than expected. We are going to be life long clients of hers.”
Rachel and her team did all the leg work! They were a wonderful team that got us to close of our first home earlier than excepted. We are going to be life long clients of hers
“Rachel and her team were wonderful during my buying process. I will go back to her the next time I am in the market for a new home, and will refer my friends/family to her.”
Rachel and her team were wonderful during my buying process. I will go back to her the next time I am in the market for a new home, and will refer my friends/family to her. Thank you Rachel!!!
“She's very thorough and quick. She also always helps in every way. We will use her for any future lending needs. I highly recommend her!!”
Rachel is the best!! My kids and I all used her for Loan needs. She's very thorough and quick. She also always helps in every way. We will use her for any future lending needs. I highly recommend her!!
“First time home buyer here. Working with Rachel was an excellent experience.... She was very patient, very thorough and got back to me quickly with any question I had.”
First time home buyer here. Working with Rachel was an excellent experience and easily deserves 5 stars across the board. She was very patient, very thorough and got back to me quickly with any question I had. Highly recommend working with her. Keep up the great work Rachel.
“Rachel and everyone at Rate made the whole home buying process very easy. Everyone went as smooth as anyone can hope. No stress whatsoever.”
Rachel and everyone at Rate made the whole home buying process very easy. Everyone went as smooth as anyone can hope. No stress whatsoever. I would recommend Rachel to everyone I know looking to purchase their next home.
“Working with Rachel was exceptional. She is friendly, knowledgeable, and always available for questions. Kept me updated through the entire process and helped me whenever I needed.”
Working with Rachel was exceptional. She is friendly, knowledgeable, and always available for questions. Kept me updated through the entire process and helped me whenever I needed. I’d recommend anyone to work with Rachel.
Response from Owner
Carly, thank you so much for taking the time to leave me a review. I hope you are enjoying your home and having a great summer! Stay in touch.
“She always goes above and beyond to help her clients. She is upfront and honest and does her due diligence... This allows a shorter time to close and eliminates the added stress.”
I have worked with Rachel multiple times. She always goes above and beyond to help her clients. She is upfront and honest and does her due diligence to make sure all buyers are qualified before starting their home search. This allows a shorter time to close and eliminates the added stress of your mortgage process.
Rachel provides a great service and I highly recommend her.
Response from Owner
Thank you, Amanda, for taking the time to leave me such a thoughtful and thorough review. I always enjoy working with you!
“Rachel was there for us in a pinch with our first home. She made a nerve-racking process easy, efficient, and calming. Our family was and is very grateful...”
Rachel was there for us in a pinch with our first home. She made a nerve-racking process easy, efficient, and calming. Our family was and is very grateful to have someone like Rachel helping us. Thanks again!
Response from Owner
Jeff, I hope you and your family are doing amazing! Thank you for taking the time to leave me a thoughtful review. Stay in touch!
“Rachel is amazing! She provides exceptional customer service, is extremely knowledgeable and always goes above and beyond to ensure quick & smooth closings.”
Rachel is amazing! She provides exceptional customer service, is extremely knowledgeable and always goes above and beyond to ensure quick & smooth closings.
Response from Owner
Sharifa, you are also amazing! It is always a pleasure working with you. Thank you for taking the time to leave me a review.
“Rachel is extremely professional and such a kind person to work with. Home buying/selling is very stressful, but Rachel made sure I felt supported throughout the process.”
Rachel is extremely professional and such a kind person to work with. I very much enjoyed my experience with her! Home buying/selling is very stressful, but Rachel made sure I felt supported throughout the process. 10/10 HIGHLY recommend working with her.
Response from Owner
It was truly my pleasure working with the Snyder family! Looking forward to catching up with you soon. Have an amazing Holiday!
“Rachel makes the mortgage process painless and worry free. She goes above and beyond to help with any and all questions you may have and is always quick to respond.”
Rachel makes the mortgage process painless and worry free. She goes above and beyond to help with any and all questions you may have and is always quick to respond. I highly recommend!
Response from Owner
Rebecca, thank you very much for taking the time to leave me an amazing review. My success is imperative because of clients like you. Happy Holidays!
“Rachel and her team are wonderful to work with. Rachel is knowledgeable, cares for her clients and makes completing transactions quick and easy. She is a true professional.”
Rachel and her team are wonderful to work with. Rachel is knowledgeable, cares for her clients and makes completing transactions quick and easy. She is a true professional who I look forward to doing more business with in the future.
Response from Owner
Whitney, thank you very much for taking the time to leave me a review. It is always a pleasure working with you. I can't wait to see what 2023 brings to us both. See you soon!
“Rachel was nothing but professional through the whole home loan process. Being a first time home buyer I had many questions and she answered each of them quickly and accurately.”
Rachel was nothing but professional through the whole home loan process. Being a first time home buyer I had many questions and she answered each of the quickly and accurately. I would highly recommend Rachel for anyone needing a home loan.
Response from Owner
Brian, thank you very much for taking the time to leave me a wonderful 5-star review. I am always more than willing to help you now and in the future! Happy Holidays!
“Working with a strong lender is critical in this market. Her attention to detail and communication make the loan approval process a breeze! Highly recommend 👌”
Rachel takes pride in providing exceptional service to her clients. Working with a strong lender is critical in this market. Her attention to detail and communication make the loan approval process a breeze! Highly recommend 👌
Response from Owner
Tim, thank you for always supporting my small business. I am forever grateful to have you in my triangle of trust. See you soon!
“Rachel was amazing to work with. She answered all my questions and helped me in every way she could. I highly recommend her and her team. She made buying our first house easy.”
Rachel was amazing to work with. She answered all my questions and helped me in every way she could. I would choose her again if the opportunity presented itself. I highly recommend her and her team. She made buying our first house easy.
Response from Owner
Hello Jenna!
Thank you for the kind review. I am so happy for Chad and you and cannot believe that it has already been a year since you've been in your home. Hoping to see you sooner than later.
Happy Holidays!
“Rachel is the sharpest mortgage advisor I know! I’ve had the pleasure of working with her more than once, and she’s amazing every time!”
Rachel is the sharpest mortgage advisor I know! I’ve had the pleasure of working with her more than once, and she’s amazing every time!
Response from Owner
Brian, thank you for taking the time to support my small business. I am forever grateful for your friendship. I hope you and your family have an amazing Holiday season.
“She is so knowledgeable and helpful and honestly would never push someone into something they couldn't handle. This lady has integrity!! You will not be disappointed!”
I can’t say enough amazing things about Rachel. She is so knowledgeable and helpful and honestly would never push someone into something they could t handle. This lady has integrity!! Anyone leaving a bad review must have a horrible situation, because I know for a fact that Rachel does everything in her power to help any and everyone! You will not be disappointed!
