They did an excellent job

Michael Owens
Branch Manager/VP of Mortgage Lending · NMLS# 488362
Location & hours
Michael Owens at Rate (NMLS #488362)
Today · 9 AM – 5 PM
Office hours
- Monday
- 9 AM – 5 PM
- Tuesday
- 9 AM – 5 PM
- Wednesday
- 9 AM – 5 PM
- Thursday
- 9 AM – 5 PM
- Friday
- 9 AM – 5 PM
- Saturday
- Closed
- Sunday
- Closed
Reviews
Write a reviewExceptional rating
Based on 34 star reviews
Loved by clients
Based on 37 reviews
Ratings include all 37 reviews. Reviews collected directly from clients are shown only with their permission.

The absolute best. After speaking with several lenders who were unable to secure the type of loan I needed, Michael and his team stood out immediately. They were responsive, professional, knowledgeable, and a pleasure to work with throughout the entire process. Their expertise and dedication made what could have been a complicated transaction feel seamless. Whether you're purchasing your first home or expanding your real estate investment portfolio, working with Michael and his team is an easy decision. Thank you, Michael and team, for your outstanding service and support!
Timely follow up, good customer service. Felt prioritized.
Great team to work with!
Excellent service fast direct with today’s technology this company makes it easy. Trustworthy and honest I’ve used them before and I will again.!
Excellent service very straight forward
Great loan, flawless work.
Great team very responsive answered every question. Made the transaction very easy
No written review
Very smooth process to get 3 loans simultaneously.

The team at Guaranteed Rate are the best! They are very attentive and answer your call and questions immediately! I would refer them to anybody for any type of funding needs.
They supported me
The process was extremely easy. Very little hassle at all.

Very professional, all details were smooth and the completed as expected!
Excellent experience and outcome. Smooth as silk!
Very efficient process
The team that I worked with was amazing, quick, and prompt.
Quick easy supportive, always free to chat when needed.
awesome loan officer experience. Sara Koelzer was awesome. Period.
They went out of their way to accommodate us; meeting in a parking lot,etc. Great service
We had a difficult situation that continually worsened through the summer. Guaranteed Rate hung in there with us and supported us through the home buying process and ultimately got the job done. We are very grateful.
Melissa is AWESOME
It was surprisingly easy and smooth to obtain three loans in a difficult transaction (a 1-to-3 1031 exchange).
This was the fastest close we ever had. This was the very first close that actually closed on the date that day projected. Getting approval happened in the shortest period of time. And the customer service has been unmatched.
Very professional and knowledgeable plus worked really hard to get loan closed and on time
Very professional and responsible. Worked to lock in a great mortgage rate. Answered all my questions in a timely manner and resolved any issues with funding and purchase. They kept me updated and informed through the whole process including a 1031 exchange. Very satisfied with Michael, Chloe and her heir whole team. Thanks
Ease of portal use. Communication with team was easy and efficient. Always provided updates
The loan team was a pleasure to work with.
Mike was very helpful, knowledgeable, and communicated effectively.
The whole process was surprisingly easy and smooth
Efficient and responsive
Professional, persistent, creative, flexible friendly service
