Mr. Atkinson, kept us updated and helped us closing. He was available to answer our queries and was very kind and professional.

Reviews
Write a reviewExceptional rating
Based on 258 star reviews
Loved by clients
Based on 258 reviews
Your response to our quarries
Doug was really helpful during the whole process. Thank you Doug!
I just loved and appreciated the overall communication. It was great !!
All around was a great experience and very helpful.
Easy communication Doug was very attentive and responsive to all of my questions and concerns I’m very happy and pleased with his level of professionalism and will gladly recommend his services.
No complaints, easy to get in contact with answered any and all questions.
Doug always was available to answer any questions we had.
Great customer service & friendly!
Easy process made easier by an excellent staff
Doug was easy to deal with and communicated well.
Very easy to work with and communicated well each week
Doug was very professional, friendly, and responsive and was a pleasure to work with.
Great to work with you! Thank you
Doug was very communicative and answered all of our questions throughout the process.
Doug was in constant communication with us throughout the entire process. He even returned an urgent phone call to me on his day off. He reminded us of important upcoming tasks while explaining which ones could be performed later at a more convenient time. Overall, Doug was exceptional!
Consistent communication throughout the home buying process.
Doug is an expert to advice all sort of benefits .Had a good experience working with him.
Doug constantly checked on us throughout the process and responded quickly to any questions we had.
communication and pleasantness
Doug was frank and straightforward with his approach explaining the bottom line and what the agreed upon terms mean to the borrower. He got us set up for a nice deal in todays difficult interest rate situation.
Communication Communication Communication We were well informed throughout the whole process
Doug stepped in and gave me multiple scenarios and answered all of my questions even when I would ask the same questions several different times. Great lender to work with!
Doug is very professional and pleasant to work with. Timely and clear communication, smooth process, very patient to explain things.
Responsive
Doug was always helpful.
We requested Doug to help us at Timberleaf after turning down the other KB community and he more than happy to stick with us. The process is very smooth from start to finish. Thank you for everyone from KB who involved, Gavin, Selena as well.
He was really supportive and explained everything very well. the greatest thing any client would appreciate is that Doug was very approachable and reachable and tried to help , He was also very transparent and gave correct and valuable information during the whole process. It was a pleasure to work with him.
Doug was always helpful and very prompt in communicating. We had a great experience.
Working with Doug was such a pleasant experience. He ensured that all of our questions were answered in a timely manner. He also made sure that we understood the process each step of the way. We would definitely recommend him.
It was all great, the communication, rate calculations, and loan terms. Everything was pretty much clear from Doug. I'm glad that they helped with the rate lock. Doug was so good, and very communicative and helped us a lot during the closing.
Thank you so much Doug you’ve been a big help
Great to work with. Very responsive and personable
Doug was always willing to answer and questions I had and explain each step of the process. He made buying a home a house. I'm so thankful for him.
Reached out weekly or bi weekly to see if I needed anything.
Frequent communication, answered questions and courteous manners.
Doug was excellent at communication and very helpful!
Doug called regularly to check in on us, answered my questions in a timely manner, and was even understanding as we coped with our dog's cancer diagnosis and had related questions.
Great communication!
The process seamless from beginning to end. Never had a problem reaching Doug when I had a question or issue.
Throughout the process, Doug was proactive, assessable, responsive, professional and pleasant to work with. His service was exceptional in every way. It was a pleasure working Doug and I would not hesitate to refer others for his services.
Informed thru every step, explained everything, even attended the closing. Best service!
Doug did a really great job stepping in during closing time. We were very satisfied with his level of availability and how he answered our questions.
Doug did a great job. Great communication. Always available and returned our calls in a reasonable time.
Doug was very approachable and accomodating. He explained things clearly and always make sure that he communicate with us as often as needed. Thank you and I appreciated every effort you made all throughout the process.
Doug was there in every step on our house building process. Which gave us a very comfortable experience. Thank you so much Doug!
He was able to quickly pick up where the previous person left off and provide great service!
Very professional.
Doug was always there to answer any questions I had from beginning to end. He was incredibly patient with me and was very knowledgeable. He made this process just a bit less tedious with excellent communication.
Al of the people we met delivered what ever they had to deliver professionally.
