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Based on 147 star reviews
Based on 150 reviews
Ratings include all 150 reviews. Reviews collected directly from clients are shown only with their permission.
Aracely and her team at Guaranteed Rate are amazing!!! I was a first time home buyer and they made the process super easy and smooth. I felt supported throughout every step and the team was very accessible for questions. They are all really kind and offered one of the most competitive rates in the market as well as post-buying services, which are super helpful!! Highly recommend!!
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Por su amabilidad y constancia
Aracely Palomino and Cynthia made the process stress free and easy! Have been a repeat customer to rate because of Aracely and her team.
I had an excellent experience working with Aracely throughout the entire process. The whole group were professional, knowledgeable, and always available to answer our questions. Aracely kept us updated every step of the way , and worked hard to make sure everything was completed on time. Aracely’s communication, patience, and dedication truly stood out . I highly recommend Aracely looking for a smooth and positive home experience.
Everyone was friendly and communicated very efficiently.
They are very attentive to everything they made everything so easy.
As a first-time homeowner interested in purchasing a multi-unit property, working with Araceli was truly one of the best decisions I made throughout this entire process. From day one, she guided me through every single step with patience, clarity, and confidence, making what could have been an overwhelming experience feel manageable and empowering. I was constantly texting and calling her at all times of the day with questions, and she always got back to me promptly with updates and clear explanations of where I stood in the process. Even when we ran into appraisal hiccups that were completely out of her control, Araceli stepped in immediately, helped move things along, and did exactly what was needed to better position me and protect my deal. One thing I appreciated most was how transparent and strategic she was when it came to the financials. As a first-time buyer making such a large purchase, it was incredibly important to me that the property made sense financially, and Araceli made that crystal clear every step of the way. I felt fully informed and confident in every decision. I also felt extremely confident in the rate I received. I shared the rate that I was seeing in the market from other competitors and she was able to match it and ultimately bring that rate to closing, which is one of the better rates available in this market right now. She knew exactly what to fight for and advocated for me the entire time. It was also a huge bonus working with another powerful Latina who truly understands the importance of advocacy and representation in this process. On top of that, Araceli had a strong working relationship with my attorney team and my realtor, which made collaboration seamless and helped position me in the best way possible from start to finish. She is truly my lender for life. If I could offer advice to anyone looking for a lender, it would be this. Find someone who understands your goals, knows your bottom line, and is willing to go to bat for you. Araceli does exactly that. Her communication, knowledge, and dedication are top-notch, and I could not recommend her more, especially for first-time homebuyers and anyone considering a multi-unit purchase.
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Aracely and her team were great the entire time we were working together!
Aracely Palomino was very quick to return my calls and emails. She was supportive and knowledgeable. Her team made everything seamless and clear. It was a stressful process to buy a home but everyone made it as easy as possible.
(Translated by Google) Aracely and her team did an excellent job during the purchase of our first home. They were very professional, attentive, and efficient throughout the entire process. They always answered our questions patiently and guided us step by step. We are very grateful for their help and highly recommend them! (Original) Aracely y su equipo hicieron un trabajo excelente durante la compra de nuestra primera casa . Fueron muy profesionales, atentos y eficientes durante todo el proceso. Siempre respondieron nuestras preguntas con paciencia y nos guiaron paso a paso. ¡Estamos muy agradecidos por su ayuda y los recomendamos totalmente!”
Im a true CHICAGO guy, I was Born in One of the Most Toughest Projects in the State, the Rockwell Garden, and I Always Knew I'll Own my Own Home, so I'm so excited and Crying with Joy. The team from Guarenteed Rate was amazing. They made my experience so easy. It took less than 30 days to fully close on my home. The transparency was 10 out of 10, which i LOVE. The professionalism was excellent and made me feel super comfortable. One of the members even had a baby during my closing and was still in full communications with me, which she's the Super Mom and Better Person. I promise you can't go wrong with Rate!
Aracely and her staff were great to work with. Was able to get a clear to close in 2 weeks. Will definitely keep working with them in the future.
Aracely is an incredible lender. What she says and promises, she delivers. I had a deal that was about to fall apart because another lender dropped the ball on the numbers, leaving my clients without enough for the closing costs. Araceli stepped in, got everything together, and made it happen. She got them into their dream home. THANK YOU, THANK YOU!!! 🥲
Excellent customer service. Our lender Ashley Palomino and her team went above and beyond numerous times. She’s very dedicated and professional and she’s always willing to go the extra mile to make sure everything is understood clearly and everything was submitted on time.
Excellent team work…
This was my first time purchasing a home and I could not have done it without Aracely and her team. From our first phone call to obtain my preapproval up until the very end at closing date, Aracely exceeded all of my expectations. She went above and beyond to make sure that I understood each step in the process along with ensuring I understood any issues that arose. We had a hiccup that could have potentially ended the deal but Aracely and her team ensured that it did not. It could have not been done without her thoroughness and recommend her to all!
This was my first time purchasing a home and I could not have done it without Aracely and her team. From our first phone call to obtain my preapproval up until the very end at closing date, Aracely exceeded all of my expectations. She went above and beyond to make sure that I understood each step in the process along with ensuring I understood any issues that arose. We had a hiccup that could have potentially ended the deal but Aracely and her team ensured that it did not. It could have not been done without her thoroughness and recommend her to all!
I had the pleasure of working with Aracely, and the experience was exceptional from start to finish. They were extremely professional, knowledgeable, and always ready to answer my questions. The entire loan process was smooth and stress-free, and they went above and beyond to make sure everything was handled efficiently. Their clear communication and dedication made what could have been a complicated process feel simple and manageable. I highly recommend Aracely to anyone looking for a seamless and hassle-free loan experience.
Had a positive experience working with Aracely and her team. She was very helpful throughout the home buying process and very knowledgeable. Her attention to detail was great and her team kept us on track with the documents needed for my home loan. I highly recommend Aracely for any home loan needs.
I recommend 100% .!!!! She’s the best Excellent team work ☺️
I can’t say enough good things about Aracely Palomino at Rate! Aracely and her husband Cosme make an amazing team, but it’s Aracely’s warmth, passion, and commitment that truly stand out. We met them back in January, and right from the start, they made us feel completely supported and confident in our journey to becoming homeowners. Aracely took the time to really understand our situation and helped us build a solid plan tailored to us. She was always patient, encouraging, and so thorough in explaining every detail, no question ever felt too small. Thanks to her guidance and hard work, we were able to get on track and finally close on our forever home. We’re so grateful to have had her on our dream team, along with our amazing realtor Evelyn Ramirez. Having Aracely and Evelyn by our side made all the difference; they truly cared for us like family and went above and beyond every step of the way. They were exactly who we needed. I couldn’t recommend Aracely and her team at Rate more highly. She truly cares about her clients and goes above and beyond to make sure they succeed.
It was a pleasure to work with Aracely and her team they made my buying experience so much easier.
Aracely exceeded my expectation on this transaction, she was professional always communicating with all parties in the transaction at all times keeping us in the loop. A woman of her word, going the extra mile to make sure this transaction expedited within the terms of the contract and we had a fantastically smooth closing no problem with funding. I highly recommend her. I’ve been in the business since 1989 refreshing to see such a top-notch, professional that is courteous and kind.
Very professional and everything was a smooth process. Quick and informative responses. Loved my home buying experience with Rate!
Working with Aracely was a great experience. She was incredibly resourceful, always providing helpful guidance and support every step of the way. Her patience, and dependability made the entire process feel seamless and stress free.
I had the pleasure of working with Aracely recently and I can honestly say that I couldn’t have chosen a better individual to help me on my journey as a first time homebuyer. From start to finish, she was incredibly supportive, patient, and genuinely caring throughout the entire process. I had a million questions and felt nervous at times, but Aracely was always there to provide clear, thorough and timely answers, while also making sure I felt comfortable every step of the way. I appreciated how quickly she would respond to me and how she would take time to explain things over the phone so I could have a better understanding of the process. This is what really stood out about her to me, her kindness, warmth and understanding. It wasn’t just about closing a deal for her, it was about making sure I was informed and that I felt confident about my purchase. The trust I developed with her made the process feel more safe for me and eventually led me to actually close on the property I wanted. I truly couldn’t have asked for a better individual to work with! The developers I was working with even commented to me that they were very impressed with how quickly Aracely was able to get us to the closing date. If you’re looking for someone who truly cares about your home buying experience I highly recommend Aracely, she will definitely go the extra mile for you!
(Translated by Google) Excellent service, a very good experience. This is my first time using this service and all my questions were answered. Thank you Aracely and your team! (Original) Excelente servicio muy buena experiencia es mi primer casa y todas mis preguntas fueron atendidas. Gracias aracely y su equipo!!!
Everyone was very helpful and quick to respond when I had questions! The ladies were very welcoming and professional. I would definitely refer them to my family and friends
I bought my first home in April with the help of Aracely and her friendly and knowledgeable team! Aracely took the time to explain my options, the process start to end and provided estimates. The application process was straightforward, and I was kept informed of the loan's progress with the help of Vanessa. We closed on time and even went to closing way under budget! Overall, I would highly recommend Aracely and her team to other homebuyers.
My husband and I initially worked with Aracely 5 years ago on the purchase of our first home. Our experience was so amazing the first time around we knew we had to work with her and her team for our dream home. Aracely is knowledgeable, professional, honest, and one of the most hardworking women we know! There has never been a time where she was not available to us. She made sure we were educated on every step of the way and answered every question that we had during our homeowner journey. Her honesty is what we appreciate most! In the beginning stages of our process she made sure that we were being realistic and not exceeding our end goal. We appreciate her for taking our perspectives into consideration along with hers to form the perfect plan to fit our family needs. At any point during and after the purchase of our home she has been there for us! Aracely, thank you for your continuous support of our family. We look forward to working with you for many more years to come! If you’re in need of a lender look no further, Aracely and her team will take care of you!
There accurate, and professional.
Working with Aracely Palomino made my home-buying process smooth and stress-free. She was incredibly knowledgeable, responsive, and supportive every step of the way. Aracely took the time to explain everything clearly and made sure I felt confident in my decisions. We closed within a couple days of our goal with a great loan, and I couldn't be happier. Highly recommend her to anyone looking for expert guidance and exceptional service!
It was a pleasure to work with Aracely, and her team they are super attentive and made my buying experience so much easier and they had me closing on my home in less than three weeks. Thank you once again!!!
Aracely was very helpful with all of our questions.
(Translated by Google) Thank you Aracely for all your support and understanding. From day one, Aracely and her team were attentive to the process, explaining every detail. Her entire team is very professional and attentive. They are always there to help and listen to any questions you may have. The whole process is worthwhile. Thank you for everything! ⭐️⭐️⭐️ (Original) Gracias Aracely por todo el apoyo y la comprension,desde el primer dia Aracely y su equipo estuvieron al pendiente del proceso, te explican cada detalle, todo su equipo es muy profesional, atento,cualquier duda que tengas ellos estan ahi para ayudarte/escucharte, vale la pena todo el procidimiento,gracias por todo⭐️⭐️⭐️
Aracely couldn’t have made the process smoother! She was sweet, attentive, patient and was helpful with any questions I had! She facilitated communication with the rest of the team in a timely manner.
(Translated by Google) Completely satisfied with the service, 100% recommended. Working with Aracely and her team was fantastic. I am incredibly grateful to her and Rate for advising me and helping me achieve my first home. If you are looking for a transparent advisor who trusts you and understands your needs, Aracely and her team are definitely the right people. (Original) Completamente Satisfecho con el Servicio, 100% Recomendado, trabajar con Aracely y con su equipo fue grandioso, estoy completamente agradecido con ella y con Rate por asesorarme y ayudarme a llegar a obtener mi primera casa, si están buscando un asesor transparente que confié en ustedes y entienda sus solicitudes, en definitiva Aracely y su equipo son las personas correctas.
It was a very pleasant experience to work with Aracely. She was always available and took the time to address any questions or concerns we encountered. Aracely’s team worked efficiently and very professionally making the homebuyer process less stressful. I highly recommend Aracely and her team at Guaranteed Rate!
Aracely and the entire team were amazing. She does not take no for an answer and was able to make our dream come true. She along with her team are one of a kind and showed that they care about their clients
Aracely and her team made the process so smoothly. I loved working with them!
Aracely and her team made our dream of owning a house a reality! From the beginning, Aracely took the time to understand our needs and financial situation. She patiently explained every step of the process, answered all our questions (no matter how small!), and was always available when we needed her. She even connected us with a fantastic mortgage broker who got us a great rate. We felt supported and informed throughout the journey and couldn't have done it without her expertise and dedication. We are so grateful to Aracely and her team – they made us feel like family!"
Buen servicio
Because Rate has titans like Jennifer Davis and Christine DePaepe, who fought every step of the way on my behalf. Making it clear throughout the entire process that they had MY best interest in mind.
Because the process was efficient and effortless. The team was available to answer questions quickly.
excellent service
Highly recommend as a lender for your future home! Aracely and her team were super attentive and communicative throughout the entire process. Couldn’t have asked for a better lender