Some moments I felt extremely taken care of, as if there was a wise big brother offering the best personal experience and advice. Then I had times where I was completely overwhelmed, blindsided and just wanted out. Very different than my first mortgage. I didn’t even have any work history, all I had to do was show work potential. I’m sure things have changed since 2002. Overall, I think everyone did their best to close my loan.

Reviews
Write a reviewExceptional rating
Based on 215 star reviews
Loved by clients
Based on 215 reviews
John ensured that the loan worked out in our favor in the best way possible and the overall experience was great! A huge thanks to John and everyone involved in helping us secure our home loan!
Some miscommunication but overall great experience. Thanks for all the help.
Working with John was very easy.
John was patient in explaining details for us. As first time homebuyers this was important to help us feel like we made an informed decision in the purchase of our first home.
The communication.. the support he was with us every step of the way..
The whole process and support were very efficient and easy. The response times for any questions or concerns were timely with informative and useful answers.
Thank you for all your help and patience you showed me. This was probably the best decision I've made in a long time, and you made it easy. Thanks John Conway!
Great communication.
John was always available whenever we had any questions and kept us informed during the whole process.
More thorough explanation since I am a first time buyer. Double Check paperworks before sending it .
John was great! Very helpful!
John was always willing to answer our questions when we needed- which was often!
John has been very responsive to any questions I have had during my experience. He answered my questions with clear responses and was always quick to answer. He was very helpful to work with.
super great we have a good communication.excellent?
John seemed a part of our family in the sense that he cared as much about our new home as we did. He was enthusiastic to work with us through many different things that came up and made certain to make us feel comfortable, up-to-date, and knowledgeable every step of the way.
I like the fact that he always replied back to my text messages or phone calls always very polite responsive the patient understanding. Even though there was times towards the end where I was getting very irritated not toward him but towards these builder people. He would explain and never got frustrated when I couldn’t sign or didn’t understand something that I was reading. I got nothing but good positive vibes and energy from him and his crew. Grateful to have received his services.
John was very professional and very patient to all my requests and questions. Very prompt with the responses !
Better coordination and communication between you and your associates, then with us!
great communication
Good communication and processes.
John was very responsive to my emails and if I needed help or had questions about anything he would find the answers fast for me.
Jhon conway works hard keeps his word keeps in touch threw the hole process
John got back to us as soon possible even late at night. Never left us out. Great person
John has been very helpful throughout the process. He is very professional, responsive to our questions even on weekends and knowledgeable. His service is exceptional! We are blessed with John!
John Conway and the whole KB staff were fantastic and very professional, highly recommended and definitely I'm looking for another deal with KB team.
Thank you very much for your dedication to through the home buying process. John always made time to talk to me and get back to me on questions I had.
John was always pleasant, friendly and would answer all the questions we had as soon as possible, usually same day. It was a pleasure meeting him (finally at signing) and CANNOT recall any time he sounded frustrated or impatient with us. A truly wonderful man I would recommend to anyone.
Answered all of my questions without even having to ask them and made the process easy for a first time homebuyer
John was very nice, patient and knowledgeable
You communicated with us throughout the entire process. You were very professional, flexible and accommodating. Thank you very much!
I realize this was a very busy time for everyone involved. I must say however KB homes were absolutely fantastic from day one. I especially want to recognize Kristine Blair she is a definite asset to KB. John Conway was also fantastic. Great job each & everyone. We thank you
John Conway was there through the whole process with answers to any questions we had for him. John was a blessing
Everything
Very quick to respond and answered all necessary questions that were asked.
Everything was explain clearly and was well inform throw out the way.
Detail explanation of my loan documents. First time buyer so was a bit confused at times and would have wanted to go over the paperwork line by line so I understand each fee.
Communication
John was amazing he answered every question or concern I had it was a wonderful experience with john thank you so much!!
John was nice and patience and was willing to answer any questions we had
John was amazing always attentive and very approachable.
Good communication
John answered all the questions we had. Responded quickly and seemed happy to hear from us. Awesome guy.
Our experience with the sales team associated with KbHomes has been very good. They have kept us well informed and helpful throughout our home loan process. Our heartfelt thanks go out to all who were involved with getting our new home.
The team worked hard to make all ends meet in a short time.
John was very helpful, answered questions quickly, had a great support staff and resolved any issues immediately.
Speedy responses and maintained me informed about my loan process
I appreciate all your help John! Thank you.
Process was easy. Working with KBHS was great because of the relationship with the builder.
John was very friendly and always there for us.
