Tracy Padgett

Tracy's communication was top notch. The mortgage/refinancing process can feel overwhelming but Tracy always made sure you knew what was coming next and how to prepare to stay on track.

Tracy Padgett and team are excellent communicators and pleasant to work with.

Tracy Padgett did a fantastic job once again! She communicated with me well and provided ongoing status updates throughout the entire process to ensure we all kept the process moving forward very quickly.

I liked them.

Nov 15, 2025

Purchased my first home and with the Help of Tracy we got the deal done. There were some hurdles to work over and can be very stressful but with the awesome help of Tracy We got it done. I highly recommend Guaranteed Rate & especially Tracy as your coordinator to find your dream home. Very Professional and attentive to any questions you may have or don’t understand. If you are looking for financing I highly recommend giving Guaranteed Rate a Call!

Tracey Padgett was so easy and accessible during the process

May 16, 2025

I would like to thank Tracey Padgett for her professionalism & courtesy during my mortgage process. She was kind & caring knowing how difficult this time was for me. I felt so comfortable knowing she was handing all my needs. & she was always available via phone, text or email! I highly recommend her for any of your mortgage needs!!

The process was smooth and my loan officer Tracy provided all the information timely. Tracy didn’t miss a beat, if she noticed something she reached out. She keep me in the loop at all times.

Amber was awesome

Eric and Alex helped and explained everything to me and walked me lots of things as a 1st time home buyer

Liz made it easy, fast and was helpful.

Levi Soukup was there anytime I had a question or needed something. He explained everything so I could understand it. I'm very pleased.

very good business

Great customer service, always kept us updated on status of loan application. Provided us with different options on loan terms and rates. The loan process was great, thought like I was their only customer.

Because the people I worked with were so easy to talk with! They were knowledgeable and patient when explaining complicated processes surrounding the purchase process.

Tracey Padgett & her team made this process so easy & stress free. Guiding me every step if the way.

The ladies I worked with were amazing and helpful!

Great service

Dear Tracy Padgett and Guaranteed Rate Team, I wanted to take a moment to express my gratitude and appreciation for the outstanding job you all did in helping me with the process of buying a house. Your team's commitment, dedication, and professionalism were truly remarkable and made the entire experience seamless and stress-free. Tracy, your expertise and guidance throughout the entire process were invaluable. Your exceptional communication skills and attention to detail gave me peace of mind, knowing that every aspect of the process was being handled efficiently and effectively. I appreciated how you went above and beyond to answer my questions and ensure that I had all the information I needed to make informed decisions. The rest of the Guaranteed Rate team was also fantastic, always available to help and quick to respond to any queries or concerns that arose. The level of customer service that your team provided was second to none, and I felt confident and supported throughout the entire journey. In short, I could not have asked for a better team to work with. Thank you all so much for your hard work, dedication, and exceptional service. I would highly recommend your services to anyone looking to buy a home, and I look forward to working with you all again in the future. Sincerely, Hunter Lash

Very helpful with the loan approval process, was able to be in contact with my loan agent throughout the whole process, during work hours or after work hours

They provided great customer care and made buying a house very easy and stress free!