great service and rate for my mortgage

Location & hours
Suzanne Caldeira at Rate (NMLS #20138)
469 Angell StreetSuite 1Providence, RI 02906Reviews
Write a reviewExceptional rating
Based on 24 star reviews
Loved by clients
Based on 26 reviews
Ratings include all 26 reviews. Reviews collected directly from clients are shown only with their permission.
Easy process, great customer service.
Suzanne and her team made the process of refinancing our home loan smooth and seamless their technological platform allowed us to upload documents quickly and easily. Her team was in constant contact, letting us know what tasks we needed to complete and how things were progressing when there were delays and hold ups, Suzanne contacted me personally to let me know she was aware of situations and what she was doing to get the ball rolling I appreciate her eye to detail and following it through till the end.
Our experience with our loan officer was very good and we felt we got a fair rate and terms on the loan.
Suzanne is great! She got us the loan we wanted at the rate we wanted and all on short notice.
The stellar attention to detail given to our process
Because Suzanne Caldeira and her team made it an easy and worry free transaction
Because Suzanne and her team are amazing.

Suzanne and her team were great to work with. They answered all my questions and were upfront with me about the entire process. I will be going back to Suzanne and her team with any mortgage loan needs.
Response from Owner
Cory, this means so much as it’s so important to help people understand and navigate the home buying and mortgage process

My wife and I feel very fortunate to have worked with Suzanne. As first time home buyers, we were eager for someone to teach and guide us through the home buying process. Suzanne did just that, while providing patience, expertise, and an abundance of knowledge. We couldn’t recommend Suzanne more!
Response from Owner
Thank you so very much!! It was truly a pleasure to help!

I Aplsoluly loved working with Suzanne, my wife, and I were very nervous buying a new home, but having a great leander helped up close on a house in just 17 days! It also helped us stay calm in a very difficult time I 100 percent recommend Suzanne and her team thanks agian!
Response from Owner
Thank you so much!! We’re beyond thrilled for you 😁

We could not have asked for a better lending team! Suzanne and her team were such a pleasure to work with. They are so informative and share every bit of info they have to help you through the craziness of homebuying!
Response from Owner
Awww, thank YOU so much! It's our pleasure to help, and we're so grateful to have helped make your new home a reality. Cheers to many years and memories to be made!!!

Working with Suzanne was truly amazing. Suzanne and her team always worked towards my best interest and were extremely communicative, they never sought to blow by details of the loan process or not educate me on what was exactly going on. Any questions I had would be answered promptly and with great detail if needed. I would recommend working with Suzanne and her team to anyone going through the loan process!
Response from Owner
Taylor, thank YOU so very much! It's so important that we're continually educating and guiding throughout the whole process. Comments like these mean a lot to us, and we're thankful to have worked with you!

Loved working with Suzanne and her team! They were extremely responsive, willing to hop on a call whenever, and walkthrough the specific nuances of every single question we had for them. Would highly recommend working with this team!
Response from Owner
Mike, we loved working with you two! Thanks for taking the time to give feedback, and we're so happy for you!!

Suzanne was incredible to work with. We knew from our first call that she was the loan officer for us. Throughout our loan process, she was conscientious, treated us with care and respect, was thorough in explaining each step and was genuinely trying to ensure our needs and wants were met/exceeded. We will absolutely be utilizing Suzanne and her team at Gauranteed Rate for future loan needs.
Response from Owner
Rich, it's comments like this that are my fuel. It was a an absolute pleasure to be of service to you two. Congrats and thank YOU!!!

Suzanne and her team made first time home buying such and awesome and easy expirience. I would absolutely recommend to others
Response from Owner
Amy, thank YOU! It was our pleasure to be of service to you, and we're so happy for you! Thanks again for the feedback as it means a lot!

Suzanne and her team are amazing. I had a long house buying process of over two years and Suzanne checked up on me frequently offering any help and support possible. She explained every step of the way and was available at all times for assistance. She was able to facilitate a very quick close and get me into my house in no time.
Response from Owner
Logan, thank YOU so very much. It's comments like that that keep me going, and from me and the whole team - CONGRATS!!!

My experience with Suzanne Caldeira and her team at Guaranteed Rate was extremely refreshing. The well oiled and organized team was responsive to my requests and inquiries as well as diligent in each aspect of the home loan process. More importantly and impressive to me as a consumer was their compassionate approach and treatment of me as a client. I never felt hesitant to ask a for clarification from the team. It is evident that Suzanne and her team at Guaranteed Rate are in this business for the right reasons; making dreams come true for the average person. I cannot recommend Suzanne and her team more highly!
Response from Owner
Phil, thank YOU so very much for your kind review. It was our pleasure to be of service, and we're so happy for you!

Suzanne and her team are a dream to work with! She not only is extremely knowledgeable, but down-to-earth and you really feel like she has your best interests in mind throughout the whole process. I never felt anxious about asking any questions because I knew they would be met with a courteous and prompt response. I was able to close in record timing and it is all thanks to Suzanne and her trusted team. She really goes the extra mile to make sure you are treated fairly and keeps you in the loop and informed on all steps of the process.
Response from Owner
Chelsea, thank YOU so very much for your review. It's so important to us to make people feel this way, and we're super happy that you found the right home!

Suzanne is very knowledgeable, her follow up abilities and mortgage experience is far above her counterparts, well informed with a strong work ethic.
Response from Owner
Thank you so very much for your kind review.

Suzanne is one of the most passionate and helpful lenders I've ever worked with. She is 110% focused on educating our shared clients so that they can reach their real estate goals with full confidence in their financial decisions. A great asset for any buyer!
Response from Owner
Thank YOU so very much! I've got to give you kudos as well for being a dynamic Realtor!

I met Suzanne several years ago and I knew instantly that she was a Rockstar lender! (I'm a Realtor). She knows what she's doing and she cares! Call her for all your mortgage needs!
Response from Owner
Jeremy, I owe you a very belated THANK YOU!! You're a true pro yourself and always do right by your clients

Suzanne was absolutely amazing! Her and the team really did make a difference. I never felt like I wasn’t in good hands. The lending process can be terrifying, but she created a ‘safe-zone’ for me to ask questions at any time, no matter how simple they were. I absolutely recommend using her, and would work with her again.
Response from Owner
Oh my goodness, how on earth did I miss this??!! Thank you thank you thank you!!!

Suzanne is such a dream to work with. It's obvious how much she truly cares about her clients. Her knowledge and expertise is one to beat. She is very quick to respond and follow up. Thanks for all you do, Suzanne!
Response from Owner
Thank you!!!
