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Reviews
Write a reviewExceptional rating
Based on 327 star reviews
Loved by clients
Based on 330 reviews
Ratings include all 330 reviews. Reviews collected directly from clients are shown only with their permission.
Susie and her team were amazing, we ran into a lot of issues to get the loan approved but Susie was always there to help us without her we probably wouldn’t be at our new house right now. Thanks for everything your amazing
Quiero darle las gracias a Susie Meraz , y a su equipo de Rate , por toda su ayuda Susie y su equipo lo hacen todo más fácil, mi experiencia con ellos fue excelente te apoyan de principio hasta el final del proceso todo fue excelente muchas gracias y que sigan ayudando alas personas como me ayudaron a mí . Gracias por todo 😉
Friendly, informative team.
No written review
Friendly, quick and informative. Never felt lost during this process
We had such a wonderful experience working with Susie. She made the mortgage process smooth, stress-free, and easy to understand. She was always available to answer our questions and went above and beyond to make sure everything stayed on track. We truly felt supported every step of the way and couldn’t recommend her more highly.
I am happy with the help that they gave me and they Explained It very well thank you.
Susie Meraz its so professional and great person to work with,,😉
The best
The entire process of the refinance was extremely easy. From the initial quote with current rates to our our closing, Susie made the process very easy. The online portal that Bay Equity utilizes is also a great tool for submitting all the necessary information. Very thorough but very easy.
Susie is the BEST
Everything was easy and fast...
SÃ, fue una experiencia muy buena, me encantó la manera cómo me ayudaron, es un grupo muy exelente , los recomiendo al 100%, estoy muy agradecida, por prioridad que me dieron a pesar que tenÃamos muy poco tiempo, . De verdad estoy muy agradecida por su ayuda.
You guys great honesty and responsible thank you for everything
Good communication and understanding of my needs with a great professionalisms!
Well she was there when ever we need it answering questions no matter the day or time, always very professional,it was great to work with her team. Thanks to Karina Roman too.
She is very knowledgeable and explains everything in a matter we can understand. Very kind and wonderful to work with. Gracias -Jesus and Brenda Gonzalez
Eres la mejor prestamista junto con tu equipo, muchas gracias
Susie made the process simple and easy to understand. She was very helpful throughout the whole process
La comunicación, como nos explico el proceso del préstamo y nos contesto nuestras preguntas.
Very professional and quick response to all my questions. Thank you
As a first time buyer, Susie made the whole experience very easy. Her customer service was outstanding and made me feel like she really cared about getting the best loan for me and explained all my options thoroughly. Completely satisfied with her services.
A pleasure to work with Susie, the loan process is always smooth.
Suzie was great. I like how she explained the documents we needed and she had time to go over the documents with me.
Desde el primer dÃa que fuimos con Susie nos atendieron muy todos muy amables y comprar casa es estresante pero con Susie fue muy agradable .
She did great job for me
Susie, helped me and advised me the best of her knowledge on my home refinancing process. Me and my family are very thankful to Susie Meraz and her assistant Karina Roman for all their help and professionalism! I highly recommend Susie Meraz for all your home loans needs!
Susie guided me in the proccess of buying my first home. Susie Meraz was very professional. She answered all my questions immediately. Thank you Susie! Susie me guio en el proceso de comprar mi casa por primera vez. Susie fue muy profesional. Ella respondio a todas mis preguntas. Gracias Susie!
Susie made the process of refinancing smooth for me. I felt that she took the time to explain different options and was always available to answer my questions. I enjoyed working with her!
very professional I was very satisfied thank you for everything....susie meraz
She Worked hard to help us get the house we wanted, and look for a solution to any upcoming problem! We appreciate everything she did for us.
Suzie was wonderful to work with. She made everything easy to understand and was very caring.
When my sister and I started the process of looking for a home we always knew that we would be reaching out to Susie. My sister and Susie have known each other for many, many years. Their friendship has stayed strong because Susie has always had everyone’s best interest at heart! The advice and patience she demonstrates is remarkable. Without hesitation, Susie Meraz will be the name we give to our family and friends when they are ready to move forward with their dream of purchasing a home.
I’ve done several transactions with Susy, I can’t think about anybody else that I would rather do business with. She is very ethical and professional. I really enjoy working with her! She makes the transaction easy to understand and I highly recommend her!
She is very efficient and profesional Thank you very much Susie Meraz. I really appreciate all your help
Great, easy service! I appreciate your help, going to recommend your service to family and friends! Thank you again!
She is an amazing caring person she vary honest with you and her team is vary great at getting things done asap
Susie and her team were very helpful and worked very hard to get me into my new home. They worked with me every step of the way with a fast turnaround and exceeded my expectations.
Estamos muy agradecidos por todo lo que hicieron por nosotros se los agradesemos mucho. Muchas gracias Susie Meraz y Karina....
Susie was always fast, professional and accurate. She was always on time for every step of the loan process and with a great attitude. She was also expert and creative when getting the loan we needed.
Great service
Susie and Karen always answered any questions we had. Susie walked side by side with us through all of the steps. Thank you, you were wonderful.
Todo fue muy bien y nos sentimos muy agradecidos!!!
Siempre ayudandonos amablemente, fue una muy bonita experiencia trabajar con ella y su personal!
Susie & karina are wonderful! Very helpful through the whole process , always available for questions. It was a true pleasure working with both of them.
Its the second time I've used Susie and I'm still blown away of her professionalism, desire to help and outstanding customer service! Highly recommended and hope to use Susie Meraz again in the future !
Prompt response, great service and exceptional customer treatment. Thank you.
She was really helpful to me. By explain all the paper work that I was required to have. She also take some of her personal time to meet all the requirements that I was needed for the loan. Been a first time owner home is a challenge especially when you don't have the right person that can help you with this process. However Susie make this process easier.
Susie Thank you for all your time and guidance to make this a great experience
