Customer Service friendly. And I had a great team to work with.

Location & hours
Shawntell Evans at Rate (NMLS #262782)
Today · Closed
Office hours
- Monday
- 9 AM – 5 PM
- Tuesday
- 9 AM – 5 PM
- Wednesday
- 9 AM – 5 PM
- Thursday
- 9 AM – 5 PM
- Friday
- 9 AM – 5 PM
- Saturday
- Closed
- Sunday
- Closed
Reviews
Write a reviewExceptional rating
Based on 12 star reviews
Loved by clients
Based on 14 reviews
Ratings include all 14 reviews. Reviews collected directly from clients are shown only with their permission.
Your Customer Service went Above And Beyond, what we could have ever asked...... Ms. Shawntell totally took care of us, making sure that we were kept in the loop of what the process was going. Updated us as to what was needed, and when it was needed. Was always available to answer questions pertaining to the entire Hime Buying adventure, and for that, We are Truly Grateful To Her, as well as Her Team.
Because of there professional standards at all times. Step by step they let us know what was going on.
My loan officer is very knowledgeable of the industry. She walked me through the entire process. Excellent customer service.
My loan officer. Shawntell Evans she was a diamond in the ruff. Every question she answered, coached me through every document and why I needed it. Awesome she is!
Absolutely amazing! We’ve been at this house buying thing for about 3/4 years. Shawntell Evans was outstanding she walked me through everything and I didn’t have much to worry about! If anyone out there is in the market to buy a home call Shawntell Evans! She’s very patient and will walk you through every step of the process!!!
Shawntell was great throughout this entire process. Her professionalism was beyond measure. She made certain that I understood each step and when I didn’t she had no problem explaining again. Thank you so much for your patience and understanding of me and with me. You are magnificent and honest at what you do. Anyone that gets to work with you should feel honored.
Shawntell was exceptional with getting this deal processed in a timely manner. I was very impressed by her professionalism and also her patience with my wife and I. Stay blessed and we are looking forward to working with you again. Thanks!
Great customer service and Shawntell went above and beyond to get me in my dream home! I’m beyond grateful

It feels like it’s a dream, Ms Shawntell Evan’s went above and beyond to make sure i was approved for a home, Ms Evan’s was very knowledgeable I knew nothing about buying a home but Ms Evan’s gave me every scenario for my 1st home purchase and I’m so Grateful! I was initially denied by another company but Ms Evan’s told me don’t worry and boy was she right! I will make sure I wil let all my friends and family know if they are in need of a home loan to definitely go to Ms Evan’s and she will make it happen!!! Thank you again Ms Evan’s!!!
Fast, Friendly and Professional Service
