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Rob Hanlen

Rob Hanlen

VP of Mortgage Lending · NMLS# 89440

Houston, TX5.0(59 reviews)

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Guaranteed Rate LLC Rob Hanlen - NMLS # 89440

Today · Closed

2603 Augusta DriveSuite 420Houston, TX 77057
Rating5.059 reviews
Satisfied100%61 reviews

Ratings include all 61 reviews. Reviews collected directly from clients are shown only with their permission.

We had an amazing experience working with Rob! If I could give him ten stars, then I would. As first-time home buyers, he made us feel comfortable asking questions and explaining the process every step of the way. I'm so glad we went with Rob as our lender. Wouldn't have had it any other way!! Highly recommend him and his team!!

Response from Owner

It was great meeting and working with you guys. Welcome to the area and I look forward to seeing you guys out and about.

Rob Hanlen has consistently been professional, efficient, personable, and forward-thinking in his mortgage dealings since I first worked with him in 2010. He remains patient to answer my questions about mortgage financing and refinancing. I especially am grateful for how Rob continues to provide mortgage related service at a very high level. Thank you once more, Rob!

Response from Owner

Thank you so much for your kind words and for trusting me with your mortgage financing over the years! It has been a pleasure helping you, and I'm especially honored to have been part of your journey in purchasing your first rental property. Congratulations on taking that exciting step toward building your investment portfolio!

Ericka P.View on Google

Rob was very helpful. He answered my questions and I had a lot.

Maria T.

Rob Hanlen makes your lending experience as smooth and as easy as possible. He and his team are as professional and available for any questions or concerns. It was a pleasure to work with him and his team at Rate.

Response from Owner

Thanks Fred. Happy for your family on this home purchase!

Rob Hanlen has been so helpful. He was very patient with me and answered all my questions.

Response from Owner

It was a pleasure helping you get the home you wanted. Congratulations Maria!

Rob Hanlen and his team were very helpful and responsive for all my questions.

Response from Owner

Thanks Jordan. Congratulations on the new home.

Jordan G.View on Google

Rob took the time and energy to provide my family with customized service to get our home loan secured!

Brian

Rob Hanlen and his team made the process very easy.

Jonathan P.

No written review

Joanna B.

The interest rate is competitive. We did a quick close and there was transparency during the entire process.

Laura C.

Rob was very knowledgeable and informative. Communication was also top tier.

Yvonne G.

Rob was an extraordinary advocate for a complicated mortgage. He worked tirelessly to get me the best deal possible. I would recommend him highly to anyone!! Additionally, he is a good guy.

Response from Owner

It was a pleasure working with you Lynn.

Rob and his team were great to work with. They were accessible, responsive, friendly, and kept things moving on time. I was successfully able to figure out a loan process that was the best fit for me. I recently successfully close on my home! Thanks to Rob and the team.

Response from Owner

Loved working with you and helping you make it all happen on time. Congratulations.

Rob was excellent to work with - highly responsive and willing to do whatever it takes to help get the deal across the finish line. Was very happy with the decision to work with him.

Response from Owner

Thanks Ben. Congratulations on your home purchase. It was a pleasure working with you. I look forward to your next purchase or refinance opportunity in the future, I’ll be there for you.

Benjamin F.View on Google

Rob and his colleague Nick were absolutely the BEST! I highly recommend them as they are on top of the loan process and they jumped through hoops several times for me to close on time.

Response from Owner

Thank you for the kind words Betsy. We appreciate your business and wish you well in your new home. Congratulations!

Rob was helpful and informative at every step of the mortgage application and home buying process, including being available for any additional questions after closing. He's been quickly responsive when we have questions.

Response from Owner

Thanks John. I appreciate you and hope you enjoy your new home.

It was a pleasure working with Rob! He made the home buying process smooth and seamless. Would highly recommend!

Response from Owner

Thanks Rachel. It was my pleasure to assist you guys.

Rachel M.View on Google

Very personable guy and highly recommend! He kept us on track throughout the whole process and was very helpful.

Response from Owner

Thanks Addison. Will be keeping track of rates for any refinance opportunities for you in the future.

Addison C.View on Google

Rob and his team are outstanding. The process couldn't have been easier. Just the right balance of personal service and technology. Others will follow us from California and this team will be our go-to reference for home financing.

Response from Owner

Thank you, Tim! We truly appreciate your kind words and the trust you placed in us during your move from California. It was a pleasure helping you through the process. We're always here when friends or family make the move—thanks for making us your go-to resource! Wishing you all the best in your new home.

My experience was friendly, smooth, informative on every step. I would highly recommend Rob and his team.

Response from Owner

Thank you, Shermane! It was truly a pleasure helping you with your move from California. I’m so glad to hear the process felt smooth and informative—we work hard to make it that way! I appreciate your trust and the kind recommendation. Wishing you all the best in your new home!

Shermane L.View on Google

Rob guided me through the process and explained everything. Was always available to answer questions and clarify details. Much appreciated

Response from Owner

Thank you so much for your kind words! I'm really glad I could help guide you through the process and be a resource along the way. It was a pleasure working with you, and I truly appreciate you taking the time to leave this review. Don’t hesitate to reach out if you ever need anything in the future!

Robert B.View on Google

Rob Hanlen did an outstanding job for one of our customers. He not only closed early-his communication skills are fantastic! He kept the listing agent, and the title company in the loop. Our buyer was informed and understood the process. Great job!

Response from Owner

Thanks Cindy. Always happy to assist your clients. Team effort.

Boutwell P.View on Google

Rob Hanlen was a joy to work with. He was supportive and informative i answering all our questions. He made the entire process work smoothly. I have worked with other lenders in the past and I don't remember having a better experience from application to closing.

Response from Owner

Thank you Brad for trusting me with your mortgage.

We had the absolute pleasure of working with Rob during our homebuying journey, and we truly couldn’t have asked for a better experience. From start to finish, Rob made the entire process so easy and stress-free for us. He was incredibly polite, kind, and informative every step of the way. What stood out the most was how communicative and efficient Rob was. He quickly provided all the information we needed and even gave us multiple options to help us achieve our desired outcome. His expertise and dedication made us feel confident and supported throughout this significant milestone. Thanks to Rob’s hard work, what could have been a stressful process became a wonderful memory that we will carry with us for the rest of our lives. If you’re looking for someone who is not only professional but also genuinely cares about your experience, Rob is the one to call. We can’t recommend him highly enough!

Response from Owner

Always happy to help and especially a veteran who served our country. Thank you for your business and service.

Jillian D.View on Google

Rob and associates are as professional as they come. Prompt service even with your million questions 🤪 I highly recommend them for all your mortgage needs! 👍 Very happy with the final numbers! Just where we needed to be. Thanks to Rob and Benchmark Mortgage brokers! 👍👍

Response from Owner

Thanks Roger for the kind words and trusting us with your business.

Rob was very helpful and on top of getting us the best rate. He was also very patient and always available to help answer any questions which we might have and we had a lot as a first time home owners

Response from Owner

Thank you Martyna. Happy to assist and through the details with you. Mortgages can be complicated and it's my job to explain and make you feel comfortable with what you are doing. Congratulations!

Martyna O.View on Google

I recently worked with Rob Hanlen for my mortgage, and I couldn’t be more pleased with the experience. From the very first conversation, Rob was incredibly knowledgeable, patient, and always available to answer my questions. He walked me through the entire process step-by-step, ensuring I fully understood all my options and found the best rate possible. What truly stood out to me was Rob’s dedication to finding the right solution for my specific needs. He took the time to listen to my concerns and tailor a mortgage plan that fit my financial situation perfectly. Even when there were challenges, Rob stayed on top of everything and made sure things moved smoothly. If you're looking for a mortgage broker who is professional, efficient, and genuinely cares about getting you the best deal, I highly recommend Rob Hanlen. It was a pleasure working with him, and I will certainly be referring friends and family in the future!

Response from Owner

Thank you so much for your wonderful review! It was a pleasure working with you throughout the mortgage process. I’m glad to hear that you felt supported every step of the way and that we were able to find a solution that fit your needs. My goal is always to make the experience as seamless and personalized as possible, and it’s great to know that came through. I truly appreciate your trust and the kind words about my approach. Should you or anyone you know have future mortgage needs, I’m always here to help. Thanks again for your recommendation, and congratulations on your new home!

Rob is hard working and detail-oriented. He's also very friendly! He worked hard and helped us get things together and approved when buying our new home in a very efficient manner. I appreciate it immensely!

Response from Owner

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with my team at Benchmark Mortgage. It was a pleasure working with you and being part of your home buying journey. Our goal is to make the process as seamless as possible, and we’re glad we could deliver. Should you have any future needs or know someone looking to buy a home, we’re always here to help. Best wishes in your new home!

Rob saved the day after we ran into a few problems with our closing. His positive attitude and outgoing personality made the whole process a lot smoother than I could have hoped for. Not only would I recommend Rob, but we'll be using his services again whenever we decide to refinance. You need this guy on your team! Thank you Rob!

Response from Owner

It’s was my pleasure Claire. Congratulations on your new home.

Claire G.View on Google

We had a challenging refinance. Rob and his team did an excellent job guiding us through every step of the process.

Response from Owner

I love a good challenge and assisting great clients like yourself.

Rob and his team made sure I understood everything about my mortgage, and what options I had available to me in every situation. He was always able to answer questions promptly and when my closing date was suddenly switched, his team made sure all the needed paper work was updated.

Response from Owner

Thank you Richard. It was a pleasure to assist you. Congratulations on your home purchase.

Richard L.View on Google

Rob was a pleasure to work with got the job done and always kept us updated 👍

Response from Owner

I am happy for you and Crystal. It was great to work with you.

Gerardo L.View on Google

Rob is so amazing. It was so easy working with him. I will and have recommended him to other people looking to buy. He is so spot on. I was terrified at first, Rob was so reassuring. He walked me through everything. I was sure I wouldn’t do it correctly but no he came through on every thing that came my way. He is awesome.

Response from Owner

I knew it would all work out for you and Louis. Thank you for always getting the docs to us as quick as you could. Even through a hurricane and power outages. Congratulations on your home purchase

Rob made our mortgage process so smooth! Would highly recommend

Response from Owner

Thanks Lauren. You guys made my job easy. Congratulations on your home purchase.

Lauren E.View on Google

Rob has been my mortgage broker on several homes now. You can get a hold of him day or night and his patience with all of my questions is much appreciated. Homebuying and the lending process can seem daunting but Rob takes the time to explain each step thoroughly. Also most of the lending process is automated with him which is nice especially if you have a busy schedule. I highly recommend Rob Hanlen with a new mortgage or refinancing.

Response from Owner

Thank you Laura for your business and referrals through the years. You are an A+ client.

Very pleased with the entire process from start to finish. Rob was very quick to do sufficient upfront work to provide a prequalification, which allowed me to quickly make an offer. Both Rob and his team (especially Cindy) got me through the loan approval process, offering guidance and support. Plus they got me a great rate and terms, which is always important! Glad my agent recommended Rob, very happy with the results.

Response from Owner

Thank you Craig for trusting us with your business. We will be there for you when the time is right for a refinance.

Rob was able to go from purchase to closing in record time. Communication was great. Always able to get our questions answered. Highly recommend.

Response from Owner

Thanks Karen. Glad you found the right house for you and Bob and get it all wrapped up in 10 business days. Congrats!

Rob very was very efficient and gave us friendly personalized service.

Response from Owner

Thanks Mike. Congratulations on your new home. Welcome to Texas!

Michael H.View on Google

Rob and his team at Network Funding were wonderful to work with. Throughout the process there was clear communication and guidance. My husband and I were first time home buyers and Rob made our experience positive! We highly recommend Rob and Network Funding for loan needs.

Response from Owner

Happy to assist you guys. Congratulations on your new home!

Closed in 26 days after another co jerked me around for 17 weeks. If your tired of getting the run around from your present co., call Rob

Response from Owner

Thank you for trusting in us. We appreciate your business. Take care.

Response from Owner

Thanks Cal. You have a beautiful family.

New to Texas, we were referred to Rob on a list provided by our realtor, Kerry Roberts. Our move was made easier knowing Rob, Cindy and their team were there to answer questions and process our home loan documents quickly! Knowledgeable, professional, prompt, available and helpful!! It was a pleasure doing business with you all! Thanks again!

Response from Owner

Thanks Jon and Mattie. Welcome to Texas!!!!

Response from Owner

Thanks Ronnie. Enjoy the new house

Ronnie E.View on Google

I had a great experience working with Rob Hanlen and Network Funding . The Network Funding is one of the best professional loan company. Rob Hanlen and the team is extremely capable and helpful. Rob Hanlen helped me through the whole process to purchase our dream home. I am glad to say Rob Hanlen made the process very fast and easy. He and the team had a excellent communication and guided me to collect all the necessary requirements and documents. I would extremely recommend Rob Hanlen and the Network Funding.

Response from Owner

Thank you Kamal. Glad we were able help you close on your new home!

Rob Hanlen and Network Funding are so great to work with! This is my fourth mortgage loan with Network Funding. The process gets easier each time. Rob was referred to me when my loan officer retired, and he was really great to work with. We were ready to close ahead of time, which is always a bonus! He was very responsive and helpful throughout the entire process. You will not regret using them!!

Response from Owner

Thank you Cynthia for trusting us with your home purchase.

Cynthia E.View on Google

Working with Rob was very easy. He was always responsive to any questions I had and worked really quickly to get my loan approved in record time! I had no issues during the whole process to getting my mortgage. I will definitely use Network Funding again in the future and would highly recommend it.

Response from Lender

Thanks Stephanie. Closed in 3 weeks, just in time for Christmas! Have a great 2021!

StephanieView on Zillow

Whole process was easy and efficient using the website. No surprises. Delivered as promised, closing earlier than anticipated. This is the second loan with Network Funding, will definitely use again.

Rob & Cindy were great to work with and made the entire process painless. The online system they use worked great and was very simple to use for collecting required documents and they were very quick to reply to any questions we had. Highly recommend!

Response from Lender

Thanks Jill. Happy we were able to assist you and save you thousands of dollars in interest.

jillcristinaView on Zillow

The process was as seamless as could be. Outside of closing, I only had to invest a couple of hours total. It was well worth it for the savings Rob was able to get for my family. He was very responsive re questions and knowledgeable. I've already referred him to someone else and would again in a heartbeat.

My fourth loan with Rob so I obviously think he does a great job. Easy to work with, rates have always compared well and able to provide options. Network Funding has made the process easier over the years. Highly recommended.

Response from Lender

Thanks for your business through the years.

debaker615View on Zillow
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