Jamie Franz

They were quick and very easy to work with.

It was an incredibly smooth process. Any question I had was answered quickly.

The ease by which I applied for my loan online; The Rate.com team led by Jamie Franz was always on task and was quick to send notification of any issues that needed to be taken care of. The team was also able to answer my questions in a short order.

Good communication, service, and easy access to document submission.

Quick, easy and seamless mortgage process. Much less run around than in previous mortgages. Jamie was responsive and easy to work with.

Jamie and his team were super easy to work with. Much less running around than previous mortgages

Jamie and his team at Guaranteed Rate were extremely helpful and made the home buying process very smooth. Can’t say enough good things about our experience with them.

Excelente servicio y acompañamiento. 100% recomendados.

Amazing service!

Jamie's professionalism.

Great communication

No written review

Guaranteed Rate was a pleasure to work with. They made each step easy to understand, responded quickly to questions, and their app was simple and user-friendly.

Overall good and smooth experience, closed on time. Did have to correct a couple things and remind along the way

No written review

Easy and straightforward process throughout every step.

Jamie and the team answered any of our questions promptly and courestly.

Best rate. Fast responses to our questions.

Jamie was great to work with. We highly recommend him and his team.

Jamie and his team were excellent to work with throughout our purchase process. They kept us well-informed and were always responsive when questions came up. Despite how stressful home buying can be, it was nice to have no surprises with the mortgage. Everything went exactly as planned. I highly recommend them for a smooth experience.

I had an excellent experience working with Jamie Franz and his team at Rate.com throughout my home financing process. From the initial consultation through closing, the team demonstrated a high level of professionalism, expertise, and attention to detail. Communication was clear, timely, and consistent at every stage. Jamie and his team ensured that all expectations, timelines, and next steps were thoroughly explained, which made the process efficient and easy to navigate. Their knowledge of the mortgage process instilled confidence and allowed for well-informed decision-making. The loan process was well-organized and managed with care, and I consistently felt supported and respected as a client. The team was responsive to questions and proactive in addressing any concerns, which significantly contributed to a smooth and successful experience. I would confidently recommend Jamie Franz and the Rate.com team to anyone seeking a knowledgeable, reliable, and professional mortgage partner.

Jamie and his team were great to work with. There was no unnecessary red tape, drawn out approvals, or lengthy underwriting process.

Good communication and easy process

Easy to interact witn

Jamie had excellent communication throughout the entire process. He and his team were always available to answer questions and responded very promptly. The app was easy to use and helped make the entire process smooth and efficient.

We recently had a chance to work with Jamie and his team,as a first home owner they make us feel so comfortable and helped to clarify all the queries we had .It was really much appreciated Jamie and his team !

Jamie was always quick and communitive. Made the process of getting a mortage through Rate very easy.

Exceptional Experience from Start to Finish! I can’t say enough great things about Jamie Franz and his team at Rate.com. They made my new home purchase process truly awesome from beginning to end. From day one, Jamie and his team were professional, responsive, and incredibly knowledgeable, always taking the time to explain every step and make sure I felt confident and informed. The communication was outstanding—questions were answered quickly, details were handled smoothly, and the entire process felt organized and stress-free. Their dedication, transparency, and genuine care made what could have been an overwhelming experience feel easy and even enjoyable. If you’re looking for a mortgage team that goes above and beyond, I highly recommend Jamie Franz and the Rate.com team. They truly deliver top-tier service and made my home-buying experience a great one. Thank you for everything!

I’m a first-time homebuyer and mortgage loan customer, and working with Jamie and his team made the experience so much easier. Being new to the process, I had a lot of questions about applications, documentation, and closing. His team was incredibly patient, took the time to walk me through everything, and never made me feel rushed. Even though I only spoke with Jamie directly a few times, the communication was clear and reassuring, and he helped make sure everything moved smoothly toward closing. From what I experienced, his team truly went above and beyond to help us purchase our first home. I’m very grateful for their support and hope I get to work with them again in the future.

Friendly, fast and convenient!

Guaranteed Rate made the loan process easy and was responsive to questions I had.

Great rate program

easy to work , accommodating and supportive

Efficient and transparent communication

The team were excellent in keeping me informed on steps and answered all of my questions almost immediately.

very easy to work with Jamie and his team, very knowledge and made the process very easy

The online application process was very easy. When we had a few questions, our broker Jamie Franz and his team answered right away. We were nervous because it was late on a Sunday night when we made an offer on a house. Jamie and his team had us pre approved the next day. Everything was explained well with no surprises at closing. Thank you to Jamie and his team for making the home buying process seamless. Would highly recommend Rate.com and Jamie Franz.

Jamie was great to work with! Very responsive and helpful. Thank you so much.

Great team to work with! As a first time homebuyer, I had lots of questions and they always got back to me quickly with clear answers. They made the whole process smooth and stress-free. They were professional, supportive. Thanks to their guidance.

great communication , guidance and help by Jamie. Enjoyed working with Jamie.

Everyone was very responsive and answered all of my questions through the process. Everything was communicated without me having to follow up. Overall, they made the experience easy and less stressful. Thank you!!

Jamie was amazing! Very receptive and helpful whenever we reached out for questions or concerns.

Everything was fast and customers service is the best

It was an easy process and the people where easy to work with. Always had a quick response to any question I had. The app was easy to use and understand.

Fast responses and communicated the process very well.

Very easy to follow process for approval and document upload. The Loan portal really helps keep things organized and understandable

Jamie and Cynthia were great and communicative throughout the home buying process

Good service.

The rate I got was great, and the team was helpful in guiding me through the process. My biggest issue is how minor adjustments at the end needed additional approval and could not be handled with a credit from the builder at closing.

We had a great experience working with Jamie as our lender. From start to finish, Jamie was helpful, knowledgeable, and attentive. Any questions or concerns we had were addressed quickly and clearly, which made the entire process smooth and stress free. Jamie’s expertise and responsiveness gave us confidence every step of the way.